Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Great coffee machine
on February 15, 2026
Posted by: JohnnaS
[This review was collected as part of a promotion.] I’m really enjoying this machine so far! Pros:easy to use(pop the pod in and press the button to brew), the water tank is a nice large size (I have used a smaller version and the tank was much smaller), the machine is pretty quiet.
Cons: pods are pricey (BUT, the coffees/espressos taste great and are cheaper than going to a coffee shop!)
Cons: pods are pricey (BUT, the coffees/espressos taste great and are cheaper than going to a coffee shop!)
Written by a customer while visiting Nespresso USA
Customer Rating
5
obsessed!!!!
on February 15, 2026
Posted by: SaraA
[This review was collected as part of a promotion.] I love this machine already!!! Brews the perfect coffee, espressos, and lattes!!! I love how the barcode on the pods tells the machine how to brew. It pours steady and the cup holder is adjustable!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on February 15, 2026
Posted by: JennyD
[This review was collected as part of a promotion.] I love my espresso machine, I love the Bluetooth function and the differnt brew options. It is a little loud. Maintenance is simple and easy to clean, a lot of storage for used pods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Don’t wait for that perfect coffee get a nespresso
on February 15, 2026
Posted by: LizzR
[This review was collected as part of a promotion.] I’m blown away by this coffee! The machine is sleek and modern which looks good in ANY kitchen. I love the size. It is thin and long with a perfect water receptacle at back. You have three different levels. You can make expresso cold brew or American coffee. It leaves it creamy and rich. You have quality coffee pods from different countries. The old pod gets stored in the back container which is dark so you see no mess. Its built sturdy
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy espresso in under 2 minutes
on February 15, 2026
Posted by: ChrissyF
[This review was collected as part of a promotion.] This brewer is a great thing to have if you love getting fancy drinks from coffee chains. I consider this an espresso machine as pretty much every pod I have tried tastes darker and richer than regular coffee even when it specifically states the pod is for coffee (based on a larger volume of water), although ironically, if you try to use third party refillable pods with regular coffee inside, the brew tastes watery. If lattes, americanos, and cappuccinos are more your speed, this is definitely the machine for you!
Nespresso makes the brewing process idiot proof as the pods have a barcode on the underside of the rim which reads the volume of water it should use with it. You simply push the button on the top of the brewer once to start the process, and it takes under 2 minutes to produce your beverage. You can even choose to add more water to the cup by holding the button down more after the brewing cycle is done. I'm super impressed by the amount of crema in the cup as I don't get that much with other espresso brewing methods.
The Vertuo Next has a slim countertop footprint which I like as it leaves room for other appliances next to it. The water tank is removable which makes it easy to fill, and the drip tray can be adjusted to fit the size of the cup you are using to minimize splashing as the beverage is being produced. The surface is easy to clean, and there is a cleaning cycle you can run for descaling the machine when needed. I like that each time you open the cover, the used pod rolls into a side compartment which can be emptied later. The initial setup was quick and easy and just required parts to be cleaned and the unit to be plugged in.
I'm taking a star away for a few reasons. I do find it hard to clean the area where the pods get punctured. I noticed a few coffee grounds in some cups I brewed, nothing too bad, but I can see this issue getting worse over time if regular cleaning is not done.
The lid can be a little hard to push down and lock into place. Elderly people or those with poor upper body strength would have a hard time using this unit.
The pods, while elegantly designed to resemble chocolate bonbons, are rather expensive compared to other single cup brewers. There are not many varieties sold in physical stores, either. And if you don't like dark coffee, you'll have a hard time enjoying any of the varieties if you don't add extra water or milk to your beverage. Somehow even the lightest rated pods still taste very intense, and our house feels like the drinks taste even stronger than traditionally brewed espresso.
Lastly, Nespresso has an app that is compatible with the Vertuo Next, but it doesn't offer much to add to your experience other than to adjust the water volume preference and update the machine. It mostly serves as a manual and a way to order more pods, so if you were looking to schedule a time for your coffee to be brewed in the morning, the function is not there. The app was rather underwhelming.
Overall this machine will not be replacing our normal coffee brewing methods, but it's great for speed, convenience, and when you want a drink with a bolder flavor profile.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Favorite
on February 15, 2026
Posted by: LisaB
[This review was collected as part of a promotion.] I was wonderhow it layered. Very cool. Nice strong shot of espresso. We added milk Fort then brewed over it and the beautiful layers. I love this machine. Directions were vague i thought so I you tube the how to video. It took me and my husband both to discern all the area and how to. I love that the pos automatically releases into the hdi g chamber. So many variations! You can download an app to really get the most out of this machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nesspresso
on February 14, 2026
Posted by: SofiaD
[This review was collected as part of a promotion.] Is a Nespresso virtual is a crazy item to receive and works really well to create espresso Drinks at home the machine is small enough that you could put it on a small countertop and it makes a great coffee that you can mix in with milk
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee shop, who?
on February 14, 2026
Posted by: MarianneC
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a state of the art machine that creates beautifully frothy beverages with the ease of one pod and one button! The slim, sleek design is counter top friendly, especially for those who don't have a lot of real estate to work with. Can't wait to make more fancy coffee shop style drinks at home!
Written by a customer while visiting Nespresso USA