Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,560 Reviews)
Rating breakdown 1,560 reviews
5 Stars
1,221
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Good
on April 9, 2026
Posted by: AnastasiyaT
[This review was collected as part of a promotion.] I was so excited to receive this product, it is really thin, however long, so when I got it, it was a little hard to pick a spot. I loved how easy the machine was to use and have to say that the coffee was so delicious and tasted better than going to a coffee shop. Cleaning was also easy, and I liked how it comes apart.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A must!
on April 9, 2026
Posted by: ErenS
[This review was collected as part of a promotion.] The Nespresso Vertuo is sooo easy to use and makes my mornings so much easier! It is sleek, modern, and the color makes it blend with my kitchen. I love how easy it was to clean and how much money I’ve saved already! The pods come in so many amazing flavors, your possibilities are literally endless!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An impressive machine
on April 9, 2026
Posted by: CatherineZ
[This review was collected as part of a promotion.] The versatility of this machine is very impressive, from making a single expresso to a carafe and also having a mobile app is outstanding. The Initial setup was a bit time consuming with the rinsing
as I see the descaling will be after 100 uses.,I chuckled at the compartment to store used capsules why not just throw them out? The coffees themselves are delicious and a cut above others. Ultimately I will use this machine for special occasions because the price of capsules are not feasible for me on a daily basis.
as I see the descaling will be after 100 uses.,I chuckled at the compartment to store used capsules why not just throw them out? The coffees themselves are delicious and a cut above others. Ultimately I will use this machine for special occasions because the price of capsules are not feasible for me on a daily basis.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Buy it if you trying to keep up with the JONES
on April 8, 2026
Posted by: MonqiueB
[This review was collected as part of a promotion.] This coffee maker is very sleek and stylish and can fit in any lifestyle or kitchen clean is up easy the pods just pop right out automatically I can say this machine is a hit and miss some cups are great!!! While other barley make the cup the machines stops early before the brew is done also the pods are extremely EXPENSIVE RECLUSIVE! I could not locate them any where. Also another key point this thing is LOUD THE water tank could’ve a tad bit bigger I need. Single mama size coffee cups I got SHEET DO ya know I’m busy busy and I need my espresso quick fast and strong and in LARGE AMOSTS!
Response from Nespresso USABy Nespresso USA, Customer Service, April 11, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic!
on April 8, 2026
Posted by: CarlyM
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is fantastic! I have wanted one for the longest time. The espresso from it is so smooth and tasty! The Nespresso brand is great in my opinion. Very happy with it, no complaints!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good
on April 8, 2026
Posted by: ChristinaS
[This review was collected as part of a promotion.] This is perfect for my counter top space. Small and compact, easy to use. Set up and cleaning were a breeze too! It is a little loud when it brews, but very yummy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So thankful 🥹
on April 7, 2026
Posted by: KimignonT
[This review was collected as part of a promotion.] I absolutely love this machine!! The sleek design sits great on my counter. Love the foam that is on top of every brewed pod as if I am at my own coffee shop. The instructions that are in the box are definitely trash, but with YouTube University set up was quick and easy. I wish the coffee was hotter than it is, but nothing my microwave can’t fix. The pods are on the pricey side, but I treat myself once a month with 6 sleeves and get freebies in the process!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Whatever you want
on April 7, 2026
Posted by: AmandaM
[This review was collected as part of a promotion.] I love being able to have the exact coffe I want. Expresso,cold brew or just a regular coffe, it is ready in a few minutes. It doesnt take up much space and fits easily on your counter top. It did take me a few times to learn exactly how to operate it.
Written by a customer while visiting Nespresso USA