Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.6
(1,564 Reviews)
Rating breakdown 1,564 reviews
5 Stars
1,223
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
711)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Amazing
on April 14, 2026
Posted by: AnnMarieH
[This review was collected as part of a promotion.] Product works really good brews coffee to perfection absolutely, love it.
I definitely recommend anyone to buy this easy to use, easy.Clean up makes the perfect cup of coffee every time
I definitely recommend anyone to buy this easy to use, easy.Clean up makes the perfect cup of coffee every time
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best POD machine.
on April 12, 2026
Posted by: DJG
from Ashburn, VA
[This review was collected as part of a promotion.] I chose this model for its ability to brew coffee for two and its smaller footprint. It works well and the coffee is consistently good, especially compared to that produced by a ubiquitous brand. All Nespresso coffee makers are the fastest and easiest way to brew coffee and with their large selection of sizes and flavors there is something for everyone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact Design
on April 12, 2026
Posted by: RunnerGirl
from South Dakota
[This review was collected as part of a promotion.] Just bought my second Nespresso and love it. I like the new compact design of this generation of the Vertuo Next.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best!
on April 10, 2026
Posted by: JessicaP
[This review was collected as part of a promotion.] I have always considered myself to be a huge fan of coffee, I start my mornings off with some sort of caffeine before work. This machine has truly changed the game for me. For starters, I found it very easy to set up when I took it out of the box which is already a major bonus! It’s very simple to use, the instructions are easy to understand even for guests that come over and make themselves some. It’s not loud at all which is important to me due to my early morning shifts and it works surprisingly fast! I’m truly obsessed with this, from the size to the quality to the color it’s al around just the perfect kitchen staple that makes my mornings a breeze!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good
on April 9, 2026
Posted by: AnastasiyaT
[This review was collected as part of a promotion.] I was so excited to receive this product, it is really thin, however long, so when I got it, it was a little hard to pick a spot. I loved how easy the machine was to use and have to say that the coffee was so delicious and tasted better than going to a coffee shop. Cleaning was also easy, and I liked how it comes apart.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A must!
on April 9, 2026
Posted by: ErenS
[This review was collected as part of a promotion.] The Nespresso Vertuo is sooo easy to use and makes my mornings so much easier! It is sleek, modern, and the color makes it blend with my kitchen. I love how easy it was to clean and how much money I’ve saved already! The pods come in so many amazing flavors, your possibilities are literally endless!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An impressive machine
on April 9, 2026
Posted by: CatherineZ
[This review was collected as part of a promotion.] The versatility of this machine is very impressive, from making a single expresso to a carafe and also having a mobile app is outstanding. The Initial setup was a bit time consuming with the rinsing
as I see the descaling will be after 100 uses.,I chuckled at the compartment to store used capsules why not just throw them out? The coffees themselves are delicious and a cut above others. Ultimately I will use this machine for special occasions because the price of capsules are not feasible for me on a daily basis.
as I see the descaling will be after 100 uses.,I chuckled at the compartment to store used capsules why not just throw them out? The coffees themselves are delicious and a cut above others. Ultimately I will use this machine for special occasions because the price of capsules are not feasible for me on a daily basis.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Buy it if you trying to keep up with the JONES
on April 8, 2026
Posted by: MonqiueB
[This review was collected as part of a promotion.] This coffee maker is very sleek and stylish and can fit in any lifestyle or kitchen clean is up easy the pods just pop right out automatically I can say this machine is a hit and miss some cups are great!!! While other barley make the cup the machines stops early before the brew is done also the pods are extremely EXPENSIVE RECLUSIVE! I could not locate them any where. Also another key point this thing is LOUD THE water tank could’ve a tad bit bigger I need. Single mama size coffee cups I got SHEET DO ya know I’m busy busy and I need my espresso quick fast and strong and in LARGE AMOSTS!
Response from Nespresso USABy Nespresso USA, Customer Service, April 11, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA