Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Amazing coffee and espresso machine.
on February 16, 2026
Posted by: TimM
[This review was collected as part of a promotion.] I'm very impressed with this espresso/ coffee maker. It's compact size does not take a bunch of room up where you set it up which is very nice. But it's big enough to make your espresso or coffee.
Operation is very easy. The fact that it can read the code on the pod and know exactly what to do is really a nice feature.
The coffee and espresso quality are amazing. Hard to believe you can make it that good and not be at a coffee shop.
I now wake up happy to be able to make great coffee drinks at my house.
Operation is very easy. The fact that it can read the code on the pod and know exactly what to do is really a nice feature.
The coffee and espresso quality are amazing. Hard to believe you can make it that good and not be at a coffee shop.
I now wake up happy to be able to make great coffee drinks at my house.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New addiction
on February 16, 2026
Posted by: KaylaH
[This review was collected as part of a promotion.] The crema, the aroma, the smoothness is absolutely perfection. When I use my espresso machine it’s difficult to get it so perfect, but this? So simple. I’m even able to make better tasting espresso martinis and it’s about to become a usual now. The setup was so simple and there’s almost no noise. WiFi to start the coffee first this in the morning is a double bonus!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fresh fragrant coffee made with ease.
on February 16, 2026
Posted by: MariahD
[This review was collected as part of a promotion.] I received this product for free from Influenster and Nespresso in exchange for my honest review. This coffee machine has a sleek design that does not take up much space on your counter. Easy to set up, and clean. I love this coffee, the functionality of this machine, and how durable it is. My baby has been sick the past few days the days and nights have been long so I have put this machine to the test on multiple occasions fast, fragrant coffee, espresso, lattes, and your favorite iced coffee beverages in one easy step. I am a Nespresso lover.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must buy Nespresso Vertuo Next machine!!
on February 16, 2026
Posted by: SabrinaD
[This review was collected as part of a promotion.] Nespresso Vertuo Next machine is a must buy!!! It is so easy to use and is moderately quiet. It is very easy to clean. The water reservoir comes off to fill easy and it is much larger than my old Nespresso machine. It has movable cup holder to put higher for smaller cups and lower for larger cups. The old pods are stored in the back of the machine and easily removed to throw out. This is my second Nespresso machine and I would buy another one!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very fancy and nice
on February 16, 2026
Posted by: AshleyA
[This review was collected as part of a promotion.] This is a very fancy and nice coffee machine. I did watch a tutorial on how to use it but it is pretty easy. The coffee it brews is very delicious. But its very loud the top were you put the pod you have to push rather hard to get it to close. I made an expresso pod and the flavor was very delicious. But for me i pefer something different. But if you like more fancy machine and coffee brews/expressos this is for you. Also you can brew a whole carafe not just one cup as an option with this model so thats pretty cool. Definitely worth the buy if your looking for more fancier coffee options and the ability to brew more than one cup at a time.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo
on February 16, 2026
Posted by: RachelF
[This review was collected as part of a promotion.] LOVE this Nespresso machine. Easy to use. Water reservoir is pretty big and takes a lot of uses to refill. The machine is the perfect size for my little coffee bar area. One simple brew button with different uses. I absolutely love this machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on February 16, 2026
Posted by: EdithC
[This review was collected as part of a promotion.] This Nespresso machine is easy to use, the design is perfect for any space, and I love the adjustable height settings depending on the cup size. The mechanism gives the espresso a unique and delicious frothy flavor.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Some Tweaks & Kcups would make this perfect!
on February 16, 2026
Posted by: DenaM
[This review was collected as part of a promotion.] This is my first Nespresso machine after using mostly Kcup/Grounds single serve machines. I have to say that I’m mostly impressed with this Vertuo Next. Very easy to setup, but I did have to look online for more in depth directions on how to change the cup size for each pod. When I first tried it, it only gave me a tiny bit in the cup, as it automatically adjusts on its own per each pod size. So it was a bit of trial & error to get my settings to my liking. In my pics you will see the small cup & large cup I brewed. I highly suggest you looking up online details because you can actually set your cup size for each pod, reset the machine, top it off if you want a bit more, and stop it early. There’s also an app you can download and connects via Bluetooth or WiFi. It took a couple times to connect it right though. The app is ok and you can set your cup size on the app also. It’s supposed to keep track of your cleaning and water level as well. But I found it told me my water level was full, when in actuality there was no water. So the app is pretty useless. As for the machine itself, I love how it makes the coffee with a layer of creamy foam on top. It only takes 30 seconds to heat up and you have the perfect cup of coffee/espresso quickly after! I like the adjustable cup stand that fits numerous sizes. It only has 1 button on it, so it makes it very simplistic to use. My favorite touch was when you go to open it after brewing, it takes the pod and puts it in a little storage on the side. All on its own! No more reaching in to remove a hot pod. You simply dump the storage on the side when it’s full of empty pods. It will fit easily on your counter since it is compact and doesn’t take up much space. The dark gray color looked great in my kitchen as well. It is a bit loud when it’s brewing but wasn’t a huge deal to me. The only real negative I have is that you have to use specific pods. It honestly isn’t cost efficient buying them compared to the kcups. There’s way more options and are way cheaper in the kcups. I just don’t see myself using this as much due to that. I wish the company stuck with what’s working for people. So that’s why I can’t give it a perfect rating. Also the app/bluetooth and having to look up directions is the other reasons. But the coffee turns out amazing and the machine works flawlessly once you get your settings right.
Written by a customer while visiting Nespresso USA