Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Works great
on February 17, 2026
Posted by: HeatherD
[This review was collected as part of a promotion.] I was in the process of looking for a new coffee maker since the one we have is getting old so was great timing to be picked to try out this product! Its very easy to set and easy to use. I love how you can connect the machine to an app which is very easy to use and navigate. It alerts you when its time to do any maintenance including descaling which is a must to insure you get a fresh cup of coffee every time. There's various settings including being able to change the strength and the size of the coffee. It also has capsule recognition, which identifies the cup size and the kind of coffee that you choose. Once its done brewing the pods are automatically placed into an storage area within the machine which makes easier clean-up. I'm also very impressed with the look and taste of the coffee. There are a few drawbacks though including how hard it can to close and lock the top once you place a pod inside and the coffee doesn't get as hot as other machines do. Another downfall is the price of replacing the pods since you can't use third party brands in this machine and these are more expensive than other brands. Its also kind of noisy but that's not a deal breaker for me. All and all so far I'm liking my Nespresso and can't wait to keep using it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must have
on February 17, 2026
Posted by: SaraS
[This review was collected as part of a promotion.] I love this thing. It brews easily and holds a lot of water so you don’t have to continue refilling. It’s quiet and consistently Makes a perfect cup of espresso. Not to mention the color of the plastic at the top is beautiful
Written by a customer while visiting Nespresso USA
Customer Rating
4
Such a nice brew.
on February 17, 2026
Posted by: SabrinaG
[This review was collected as part of a promotion.] I have been wanting a machine like this for a while and am so excited to have this. It’s super simple to use. I love the different pods I can use and how it’s variety. So easy to use an I find them to taste really nice. I love the foam. It’s easy to have your favorite espresso in just a matter of a few minutes. The machine itself is designed really nicely and it’s heavy duty. I am really pleased with this system and will continue to use.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
One button operation
on February 17, 2026
Posted by: VeronicaN
[This review was collected as part of a promotion.] I particularly like the one button operation of the Vertuo next and auto - capsule ejection . The machine handles multiple brew sizes as well. Also enjoy the size of the water tank as it last for a few days. Color blends well with any decor and it does not take much space on counter .
Coffe is rich and foamy with a tasteful flavor and strength variety.
Coffe is rich and foamy with a tasteful flavor and strength variety.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great one button espresso machine!
on February 17, 2026
Posted by: BetsyB
[This review was collected as part of a promotion.] I love Nespresso! You can enjoy 6 different size drinks with the Vertuo Next! I love how thin and compact it is; great for any space! Easy setup and use; heats in under 30 seconds and just one push of a button and you have your drinks! The machine is a little noisy but the smooth taste of the coffee is worth it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great and fun to use
on February 17, 2026
Posted by: AmyD
[This review was collected as part of a promotion.] I received this compliments of Influenster. This product is very nice! At first, I found it a little complicated to get set up, especially because it relies on Bluetooth. But once I achieved the set up, I got right down to business and started brewing my beverages. The design is sturdy snd it doesn’t weigh too much. It wasn’t overly loud and was comfortable with the amount of sound that it does produce. It can make larger amounts of coffee but it may cost you an extra pod. The only negative, is the pods are not cost friendly and other pods don’t work with this machine. I expect it to last a long time, considering the durability.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design, great coffee!
on February 17, 2026
Posted by: RichelleL
[This review was collected as part of a promotion.] This is very easy to use once you get the hang of it. It took me a moment to figure out how to do the initial water rinse but the app videos really helped. I love that it automatically know what size cup based on the capsule you put in. You do have to make sure you put an appropriate size cup for the capsules so water doesn’t overflow.
It is nice that you can make multiple size cups as well as a carafe. The water container holds a good amount of water and makes it where you don’t need to keep feeling it up multiple times a day. After using when you open it back up the capsule pops out into the side of the machine until you trash the empty capsules, which is kind of handy. The machine itself is a bit long but it’s thin and not wide so it fits nicely on your counter or side table.
It is nice that you can make multiple size cups as well as a carafe. The water container holds a good amount of water and makes it where you don’t need to keep feeling it up multiple times a day. After using when you open it back up the capsule pops out into the side of the machine until you trash the empty capsules, which is kind of handy. The machine itself is a bit long but it’s thin and not wide so it fits nicely on your counter or side table.
It’s pretty fast and seems to brew my coffee and espresso’s really good. I haven’t had any issues with the machine so far. It seems very durable and has a great design. I definitely recommend it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing espresso machine
on February 17, 2026
Posted by: YasamanJ
[This review was collected as part of a promotion.] Wow I love how convinient this machine is to use! It’s not very heavy but is very steady! The espresso extraction is comparable to a coffee shop for half the cost! Love the size as it does not take up to much counter space! Very durable!
Written by a customer while visiting Nespresso USA