Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Great coffee
on February 20, 2026
Posted by: WendyB
[This review was collected as part of a promotion.] This lovely machine is so easy to use and makes a great cup of espresso. I already know that I am going to get a lot of use out of this. I am happy that there is the convenience of the pods because using an espresso machine is too complicated for me. Highly recommend to anyone that wants espresso done quickly and effortlessly. It's a very slim machine so it can fit into small spaces and it is very lightweight.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new coffee machine
on February 19, 2026
Posted by: AnjelB
[This review was collected as part of a promotion.] The Nespresso vertuo next espresso is a fantastic everyday espresso machine for anyone who wants cafe quality coffee at home.I just love this coffee maker.i love every single cup of coffee and the foam that produces at the top.really easy to use just pop in a vertuo capsule and enjoy rich flavor every time.compact design set up is quick fast heat up and one touch system make it perfect for everyday coffee.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
❗️It's great to reveal the taste of coffee❗️
on February 19, 2026
Posted by: OlgaL
[This review was collected as part of a promotion.] I've been using coffee machine and I truly love it. The design is sleek and modern, fitting perfectly into my kitchen. It feels durable and reliable, and every cup comes out at the perfect temperature. The capacity is great for my daily routine, whether i want a quick espresso or a large coffee . There's such a rich variety of capsules with different flavors to choose from. It's a very easy to use, and the app makes everything even more convenient. The noise from the machine is heard, but not loud.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic machine!
on February 19, 2026
Posted by: DaneD
[This review was collected as part of a promotion.] I can’t say enough good things about this Nespresso Virtue Next. This was my first time trying this brand and I absolutely love this machine! It did take me a little bit to figure out how to use it, but once I figured it out it is very simple and easy to use. The machine recognizes the pods and gives you a coffee shop style brew every time. The pods are a little expensive but I think it’s worth it if you love a nicely brewed coffee or espresso. I also like the fact that the pods are disposed into a bin automatically when you open the machine. Has been an absolutely fantastic experience and I would definitely recommend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Would recommend
on February 19, 2026
Posted by: MeghanM
[This review was collected as part of a promotion.] So, the setup was a breeze. Just open the box, plug in, do the first cycle and you’re ready for the best coffee of your life! My only complaint is how hard it is to shut the lid after inserting the pod. Other than that, I am obsessed. It makes the average noise of a coffee maker and my coffee is always a great temperature. I’d recommend it even with the lid closing issue.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Nice for the espresso lover!
on February 19, 2026
Posted by: JocelynS
[This review was collected as part of a promotion.] This is a pretty cool machine especially since you can connect it to an app. It was easy to set up and run the cleaning cycles. However this machine is quite loud I was suprised as to how loud it was. Its dispense the espresso beautiful and the crema it creates is my favorite part. I do wish this model would let you change the temperature as I prefer a hotter drink. Other wise the look of the machine is quite sleek and lux easy to use and very straight forward.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent machine, excellent coffee prepared in mi
on February 19, 2026
Posted by: aichaA
[This review was collected as part of a promotion.] Very good product. Very easy to set up and use. Makes coffee effortlessly in minutes. The coffee is really good, which thick foam. Looks like coffee you would have outside home. Machine is very light weight, easy to clean. Only drawback is that the coffee is warm yet not hot. If your personal preference is to have really hot coffee that might not be the right set up for you.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso machine
on February 19, 2026
Posted by: ON88
[This review was collected as part of a promotion.] I enjoy using my Nespresso machine! It works great and has a slick design with clean lines and a minimalist look. It’s ready to be used in less than a minute, brews coffee quickly and produces dense foam that makes you feel like you are getting a coffee from a coffee shop! I am not so sure about the spent capsule bin. I don’t like my spent capsules sitting there so I just empty the container after every use. I was also initially confused by the different pods sizes and even though it is a cool idea, the concept is somewhat confusing as you can’t control the size of your drink with the machine anymore. Altogether, I love the new machine even though it took a bit of an adjustment.
Written by a customer while visiting Nespresso USA