Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Great machine but LOUD when brewing
on February 21, 2026
Posted by: NicoleJ
[This review was collected as part of a promotion.] I've been using my Nespresso Vertuo Next machine for awhile now and at first, I was a little intimidated by it. It's a sleek, attractive, easy to assemble machine with 1 button. Very different than what I'm used to. This machine is bluetooth compatible between your smart phone, the machine and the brand app which I downloaded. You can program cup sizes on the machine, too. The app has easy to follow tutorials on how to use the machine, recipes to try, and you can order pods from there. This machine is easier to use than I first thought. It's definitely geared towards a specific coffee drinker. If you love espresso and want to take the guess work out of making it plus save some cash by drinking espresso at home versus a Shop, then this machine is for you. The pods are aluminum and the machine punctures holes in the top, all around the pod and in the middle. This machine takes 30 seconds to heat up, it reads the pod somehow (the website has an explanation of this) and brews the perfect amount of coffee depending on the pod. As it dispenses, the coffee foams up, or as the company claims as a crema. The only thing I hate about this machine is how LOUD it is when brewing. It's obnoxiously loud.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Espresso-mazing
on February 21, 2026
Posted by: MelanieD
[This review was collected as part of a promotion.] This espresso pod machine is a game changer. I have a traditional espresso machine but the convenience this machine offers is amazing. I first set it up in my home but decided my work would benefit from this machine.
I have it sitting near my desk and can enjoy an espresso any time of day now and so can my coworkers. I have not had a chance to try every flavor pod available but I really enjoy the cold experience pods for my iced drinks.
The machine takes about a minute and a half to brew the espresso. The coffee comes out very frothy which was an unexpected treat from this little machine. It makes for a really tasty and foamy iced espresso.
This machine is compact and easy to clean and maintain. I would recommend this to any coffee lovers looking for a quick espresso fix.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Amazing tasting coffee!
on February 21, 2026
Posted by: TiffanyH
[This review was collected as part of a promotion.] This is a nice machine. What I don’t like is I’m used to selecting the size of coffee I want, but this machine works by making the individual size on the capsule. There are multiple selections of coffee to choose from. My disappointment was getting the sample capsules a few days after the machine arrived. I thought it came with the machine so I had ordered some to try. This machine makes unbelievable coffee!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible cup of coffee in seconds!
on February 21, 2026
Posted by: ReneeG
[This review was collected as part of a promotion.] This machine is great. It is so sleek and compact that it doesn’t take up a lot of room on your counter. Within seconds it starts brewing unlike brand X. It’s made of sturdy materials and the price point is great. If there was one thing I would change would be the sound and that isn’t enough to keep me from using it.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Coffee tastes great!
on February 21, 2026
Posted by: DonnaC
[This review was collected as part of a promotion.] Not going to lie, all of the different pods and all the different ways you can make your espresso was a little overwhelming for me. I'm use to just my simple drip coffee machine. The first coffee I made turned out to be delicious! The size of the machine Is a good size and doesn't take up too much counter space it seems easy to clean and I think the app is also really cool way to keep up with the maintenance.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not bad, but not great.
on February 20, 2026
Posted by: AliciaB
[This review was collected as part of a promotion.] This is the first Nespresso machine I have owned, though I have have used a few at friends’ houses as well as resorts I’ve been to over the years.
Nespresso Vertuo Next in Dark Grey looks gorgeous and sleek on my counter, though it’s bulky for the limited functions it performs. I hate comparing it to my automatic espresso & coffee machine by another brand, but honestly it’s barely smaller than that, and that machine holds and grinds beans, has a water reservoir, and a built in steamer and frother. This just has a small tank, a place to pop in pods, and a small storage bin for pods once they’re used.
For starters, the pods are fun and fairly easy to learn the difference of type by just looking at the sizes. I like that there are different flavors and types (espresso, iced, coffee, carafe) to choose from. The machine itself was very hard to open and lock closed. Weirdly hard. It takes a few tries every time I use it. Auto eject into the collector is nice and I like that Nespresso has a recycling program.
The coffee and espresso it creates is delicious. It has good body and crème’. The machine is loud though. Crazy loud. I was surprised to see that this connects to the app via WiFi/Bluetooth but has no in depth controls like temp or auto double shots for certain pods is you want to program it. I have an older automatic machine that does similar settings so I don’t really understand why this machine needs to connect to WiFi.
Overall this is a fun machine to have. The recycling aspect is phenomenal. The flavor choices are excellent. It’s easy to use, mostly, and makes delicious coffeehouse style drinks quickly.
For the price it’s a good option but for a bit more you could get an easy to use machine that does so much more for even better results.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ahhhhmazing
on February 20, 2026
Posted by: SaraS
[This review was collected as part of a promotion.] I love the Nespresso Vertuo machine. It has an option for multiple sizes, and single or double espresso. It was so easy to set up and is a breeze to use. Makes a terrific espresso! Definitely worth the purchase!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bye Keurig hello Nespresso
on February 20, 2026
Posted by: PensG
[This review was collected as part of a promotion.] The machine is slim and fits amazing on the counter next to my blender. The color is nice but honestly don’t know how long this will last as the parts seem a little flimsy. I love how small and compact the water reservoir is as it’s enough for multiple cups of coffee and the pod disposal is great. Not sure why there was a need for two pieces - one would have been fine. The cup holder base wobbles and causes the machine to make a sound. I do however love the coffee and appreciated the variety pack as I already put in an order for more of our favorites. Bye keurig for now.
Written by a customer while visiting Nespresso USA