Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
The different pods are my fav
on February 24, 2026
Posted by: MelodyG
[This review was collected as part of a promotion.] This is a beautiful machine. The pods are even cute. I’m used to the machine that makes a full cup of coffee. But this little shot if espresso is so delicious. The machine is a little loud but nothing annoying. I haven’t tried to clean it yet but seems pretty easy.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from Nespresso USABy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great!
on February 24, 2026
Posted by: EricaM
[This review was collected as part of a promotion.] What a fun item! The operation is easy to use and it has your coffee nice and hot! I love how cute the item is and so excited for the many different flavors I get to try! Love the power and light weight machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and coffee flavors.
on February 23, 2026
Posted by: JessicaK
[This review was collected as part of a promotion.] The Nespresso Vertuo Next has upgraded my coffee game. I love the color and how sleek the machine is. It is very simple to use, I like that it has one button and thats it. The variety of flavors of coffee that came with it are great. I really liked that it tells you how to make the coffees such as adding ice or milk. I love that I can make coffee store drinks at home. The few flavors that I have tried have been absolutely amazing. Assembly was easy, just clean the water holder, add the cup holder to the desired height and plug it in.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fancy coffee at home!
on February 23, 2026
Posted by: JessicaB
[This review was collected as part of a promotion.] The perfect option for having fancy coffee drinks at home! Such a perk that the machine and parts are easy to clean. Looks nice and is fairly compact (compared to other machines) making it easy to incorporate into any kitchen.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on February 23, 2026
Posted by: JessicaE
[This review was collected as part of a promotion.] Oh my goodness! The coffee and espresso that this Nespresso brews is divine! Setting it up was a breeze and it cleans up quick as well. Looking forward to trying different nespresso varieties!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine !!
on February 23, 2026
Posted by: AshleyS
[This review was collected as part of a promotion.] The machine was super easy to use. The pods that it came with was also easy to use. The machine works great and it’s very easy to follow.
The pods that it came with are also tasty too.
The pods that it came with are also tasty too.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite machine by far
on February 23, 2026
Posted by: GigiC
[This review was collected as part of a promotion.] I absolutely love this nespresso! It is super easy and quick! I love the blonde espresso pods! Easy to clean and holds a lot of water which is great.
Written by a customer while visiting Nespresso USA