Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Great machine and coffee!
on July 3, 2023
Posted by: CM
from Washington DC
[This review was collected as part of a promotion.] Very very pleased with my purchase. Totally worth the cost!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
User friendly, simple features.
on August 3, 2023
Posted by: Vic46
from San Francisco Ca
[This review was collected as part of a promotion.] 1 bought the Vertuo machine that brew all sizes of capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So yummy
on November 2, 2023
Posted by: Coffee crazy
from Roseburg, Oregon
[This review was collected as part of a promotion.] Love my Nespresso. Clean, delicious coffee :) Always perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on December 29, 2023
Posted by: Sscronin
from Heath, TX
[This review was collected as part of a promotion.] Nespresso is the best coffee! My Mom absolutely loves coffee at my house when she visits so I got her the Vertuo Next for Christmas. She loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the different sizes
on February 2, 2024
Posted by: Maria
from Chelsea, Ma
[This review was collected as part of a promotion.] I am so happy with my purchase, I bought one for my daughter as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best of all
on April 3, 2025
Posted by: Bob123456
from Wv
Best one yet please buy one of one iiiiiiiiiiiiiiiiiiii love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great Coffee, Error Code Problem
on September 22, 2021
Posted by: Daz1986
from Dothan, AL
First and foremost, the coffee is absolutely wonderful.
I purchased the Vertuo Next back in June, 2021 and fell in love immediately. That being said, fast-forward to September, 2021 and the orange blinking light comes on when I attempt to brew my usual morning coffee. I tried the descaling mode, the cleaning mode, and spoke with a rep from Nespresso, who guided me through the troubleshooting process. It was determined that the machine would need to be replaced. I am currently awaiting my replacement machine in the mail. I will keep an optimistic outlook on the next machine, but I am a little concerned as to how long the next machine will last based upon these other reviews. I hope that if this happens again, I will be able to trade it out for a different series. Don't hesitate to buy a Nespresso machine! Just be careful with the Vertuo Next series and perhaps opt in for a different Nespresso series machine instead. Absolutely love Nespresso regardless! Great customer support too.
I purchased the Vertuo Next back in June, 2021 and fell in love immediately. That being said, fast-forward to September, 2021 and the orange blinking light comes on when I attempt to brew my usual morning coffee. I tried the descaling mode, the cleaning mode, and spoke with a rep from Nespresso, who guided me through the troubleshooting process. It was determined that the machine would need to be replaced. I am currently awaiting my replacement machine in the mail. I will keep an optimistic outlook on the next machine, but I am a little concerned as to how long the next machine will last based upon these other reviews. I hope that if this happens again, I will be able to trade it out for a different series. Don't hesitate to buy a Nespresso machine! Just be careful with the Vertuo Next series and perhaps opt in for a different Nespresso series machine instead. Absolutely love Nespresso regardless! Great customer support too.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, September 23, 2021
Hi, Daz1986. Thank you for your review. We are happy to see you were able to speak with a machine expert and arrange to receive a replacement machine. If you need assistance with your new Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
One of my favorite
on October 18, 2021
Posted by: Anonymous
One of my favorite things. This over the keurig every single time. Coffees are strong and delicious. Tastes like you’re at a coffee shop.
Written by a customer while visiting influenster.com
