Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Great tasting coffee
on March 3, 2026
Posted by: AleR
[This review was collected as part of a promotion.] Absolutely love this machine. Easy to set up and operate very quick and efficient. I loved the different variety of pods and coffee options . I have not purchased any coffee because i love using my machine and exploring the various types of pods . Coffee taste great works very quick . Its easy to click and button .
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Written by a customer while visiting Nespresso USA
Customer Rating
3
Meh, not our cup of espresso
on March 3, 2026
Posted by: HollyH
[This review was collected as part of a promotion.] I am not super impressed, but I’m unsure I’m the intended target? I really wanted to love this, even though I’m not a fan of pod devices. I researched to see if there was a refillable option and came up short. So that was a first ding for me. Then when I realized if I wanted more than an espresso, that I would have to bust out my kettle, I was over it fast.
Yes, there are coffee options, but even those felt light to me. Though, to be honest, my husband and I like large dose coffee, so maybe WE are the real problem. No matter what, I was having to use our kettle, which we love, but felt like an extra step to counter machine. We use a French press, usually and this just didn’t feel like an upgrade at all.
We’ve had an expresso machine before, and liked the idea of just adding water from it as needed, but everything I read and did showed that that wasn’t an option. Just not what we are looking for in a coffee/espresso making device.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Nespresso machine
on March 3, 2026
Posted by: ALEXANDRAI
[This review was collected as part of a promotion.] I’ve been a Nespresso fan for over 15 years, however I have never had a Vertuo. This machine is amazing - super easy to use, quite and also easy to clean - definitely recommend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on March 3, 2026
Posted by: AshleyK
[This review was collected as part of a promotion.] I was so excited to see that I was getting this to review! I’ve wanted a Nespresso for a while and I couldn’t pick a better model for our home. It’s a sleek design that took no assembly and takes up minimal space on our counter. Makes a perfect, smooth, and hot cup of espresso in seconds! I love that it’s a quiet machine so we can make it first thing in the morning without disturbing eachother. So excited to try more recipes!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great machine
on March 3, 2026
Posted by: NicoleB
[This review was collected as part of a promotion.] I always wanted a Nespresso and I was very excited to receive one . The design of the machine is beautiful . Very easy to setup and very easy to make a cup of coffee . The temp of the coffee was perfect . There was a leak coming from the machine and that was disappointing . The machine was somewhat quiet . I love the variety of coffee that I was able to sample .
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great at home coffee treat!
on March 3, 2026
Posted by: sophB
[This review was collected as part of a promotion.] Ive been a Keurig user for years, so this did come with some adjustment for me. I was fully expecting a standard cup of coffee with every pod. However you really need to pay attention to the size of pod you are placing in your vertuo, because some pods are just for one shot of espresso and not a full cup. I was really grateful this came with a sample box to try a few different flavors and shot pull sizes. Overall I am really enjoying this machine. This is the closest to an at home coffee shop experience without leaving the house. Im impressed and recommend this to anyone who loves at home espresso but doesn't want to mess with an at home espresso machine. I do feel that the price per pod is expensive, vs making drip coffee or using your keurig. However the flavor of Vertuo Nespresso coffee does beat the flavor of your standard drip coffee..so some might say its still worth the indulgence. Overall great machine, we've been enjoying it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In love 😻
on March 2, 2026
Posted by: SandraM
[This review was collected as part of a promotion.] I’m in love with my new coffee maker. Can make either regular sized coffee or espresso shot, which I love! The coffee is delicious with this product! Can’t wait to try more coffees!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and quick
on March 2, 2026
Posted by: HunterM
[This review was collected as part of a promotion.] Received this item complimentary, easy set up and MINIMIZES THE COUNTER SPACE. Major difference! Easy and quicker to use. Tastes great and makes brewing simpler and easy!
Written by a customer while visiting Nespresso USA