Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Sleek and efficient
on March 23, 2026
Posted by: DiggyS
[This review was collected as part of a promotion.] As a coffee and espresso lover, I am very satisfied with this machine. It’s smaller and sleeker than I expected, so I’m very happy about that. The coffee itself tastes great and I like the flavor options I was sent to try.
Written by a customer while visiting influenster.com
Customer Rating
4
Very aesthetic, for those who love coffee and want
on March 23, 2026
Posted by: AlyssaS
[This review was collected as part of a promotion.] This is the first time my husband and I have tried anything from Nespresso so it has been a fun experience. Thus I'm comparing my experience to the other competitor brand of at home coffee pods. The machine itself looks sleek and we love the slim design that really fits into the kitchen nicely and can be tucked away to save counter space. I appreciate the water tank being on the back. However I really wish the water tank had a handle on it for an easier time refilling the water canister. It's quite loud compared to what we are used to. So not the best if you are up really early desperately trying to stay quiet to not wake others in the household. The simplicity of the design while beautiful also comes with a lot of confusion at first. Unfortunately the packaging for the machine or the Nespresso cup variety pack didn't come with an easy cheat sheet of how to brew with the machine for different types of coffee, espresso, sizes etc. So we had to resort to looking everything up on their website only after getting very frustrated and wasting a pod. Basically yes it can be a "smart" coffee machine via the size of the pods with memory IF you know to hold the button on the top until getting the precise level the first time. Otherwise it just turned every small pod into an espresso shot. The coffee itself was great and Nespresso I think offers way more variety in their pods for any sort of latte, espresso, iced, normal coffee and it gives a great froth. It's definitely a step up in any coffee lovers tool box that wants the ease of a pod machine and less guesswork. However if you just want a large cup of basic coffee fast everyday this might be a bit excessive and unnecessary. This Nespresso is for those who want options. Which is great but just something to keep in mind for what you as an individual are looking for. The pod trial assortment looks beautiful, just like the machines itself. Very aesthetic and pleasing. However the package of the pods are super confusing to us lame people who aren't well versed in fancy coffee. So if any suggestion to the brand I think just better instructions on how to brew each type that comes with an easy startup card. Then I wish the card that came in the assorted trial pods also had easier to understand descriptions of each pod. They made things a bit too fancy and assumed we are cultured where we didn't know what we were doing. In summary, beautiful aesthetic. Loud machine. Great brew that takes a bit longer and is a bit more muscle involved with opening and closing the machine. Best for endless options, not for those wanting simple basic coffee. Wish included easier to understand basic instructions.
Written by a customer while visiting influenster.com
Customer Rating
4
Good but LOUD
on March 23, 2026
Posted by: AlyssaA
[This review was collected as part of a promotion.] The Vertuo Next couldn’t have come into our lives at a better time. We needed something new to meet our coffee needs, and despite never hearing much about Nespresso, I was ready to see what it could do for us. It mainly just brews coffee, but the ease and luxury of it feels so nice (the cost of the actual coffee not so much but it’s also helped me learn moderation). Setup is pretty easy, but it did come a bit dusty (forgot to take a pic before cleaning it). There is an app but you don’t need it to begin using it; just plug it in, watch the YouTube videos for how to use it (if you’re like me and prefer visuals), and go. Haven’t needed to do any routine cleaning yet but it seems easy enough. My main complaint is the noise. Not sure if it’s just our machine, but this thing is loud. I got super curious and used a website to measure the decibels while brewing a cup of coffee, and it came out at 92 dB on average (think power drill levels of sound; long term exposure above 85 can be dangerous). We love this machine and will keep using it, but the noise level and cost of the capsules keeps me from giving it five stars.
Written by a customer while visiting influenster.com
Customer Rating
5
Best at home brew
on March 23, 2026
Posted by: TriciaS
[This review was collected as part of a promotion.] This stuff makes my morning brew just as good if not better than going to a cafe. It only took a few minutes to set up and clean. It's a little loud, but worth it for the quality of the coffee. The digital app makes it easy to connect to videos to walk you through lots of different coffee brews. I love that it stores the empty pods and is easy to clean up after a few days. If you are a coffee lover, you need this!
Written by a customer while visiting influenster.com
Customer Rating
5
All in one expresso and coffee maker.
on March 23, 2026
Posted by: LoriA
[This review was collected as part of a promotion.] If you’re looking to upgrade your coffee routine without doing the absolute most, the Nespresso Vertuo Next in dark gray might be exactly what you need.
First off, the aesthetic? 10/10. The dark gray finish is sleek, modern, the quality of the material is amazing. It fits perfectly into any kitchen or coffee corner—especially if you love a clean, minimal vibe.
Now let’s talk performance
This machine is all about convenience. It definitely uses less energy than other coffee makers because it's so fast. One button, pop in your pod, and it literally does everything for you. It reads the pod and adjusts the brew automatically, which makes it perfect for busy mornings or quick GRWM routines. It also dispose of the pods for you. Because I always forget to remove the pods after I use them. Now I can just throw them all away once a week.
The coffee itself is smooth, rich, and consistent every single time. Whether you’re making espresso or a full cup of coffee, it gives that elevated, café-at-home feel without the effort.
First off, the aesthetic? 10/10. The dark gray finish is sleek, modern, the quality of the material is amazing. It fits perfectly into any kitchen or coffee corner—especially if you love a clean, minimal vibe.
Now let’s talk performance
This machine is all about convenience. It definitely uses less energy than other coffee makers because it's so fast. One button, pop in your pod, and it literally does everything for you. It reads the pod and adjusts the brew automatically, which makes it perfect for busy mornings or quick GRWM routines. It also dispose of the pods for you. Because I always forget to remove the pods after I use them. Now I can just throw them all away once a week.
The coffee itself is smooth, rich, and consistent every single time. Whether you’re making espresso or a full cup of coffee, it gives that elevated, café-at-home feel without the effort.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this machine so much!
on March 24, 2026
Posted by: KrisS
[This review was collected as part of a promotion.] I have absolutely loved my Nespresso Vertuo Next so much!! It was easy to set up with the instructions given and with the ease of the Nespresso app. This Vertuo is a perfect size and brews the pods nicely! I would definitely recommend this Nespresso machine to all!
Written by a customer while visiting influenster.com
Customer Rating
5
My expensive new obsession!
on March 24, 2026
Posted by: AmandaE
[This review was collected as part of a promotion.] This is something I would never have bought for myself. Not because I wasn’t interested, but because I could never justify it, unless I was ridiculously wealthy, which I am not, and I have a thing that makes coffee, and it works just fine and I can get the pods for a tiny fraction of what a coffee out costs. So unfortunately, now that I’ve had the opportunity to try it through Influenster, I can’t live without this Nespresso machine. What’s really unfortunate is that the pods that fit this model, the Vertuo, are different than the standard pods that fit the larger models. What’s really unfortunate about that is that other companies don’t (or can’t) make these pods, at least not currently, so you have to buy the ones made by Nespresso and they are not cheap! I usually prefer a rich, dark and bold coffee, but liked every variety of coffee that was in the gift pack. It gives you a nice froth on the top almost just like you would get with a milk frother. I don’t usually like flavored coffee, and I didn’t try any, but I bet the Nespresso makes good ones! Using the machine is pretty simple, but sometimes you have to reopen and close the top, because it doesn’t always lock properly. You have to be careful because it will pop your fresh pod in the disposal if you open it all the way, which is a super cool feature as long as you’re actually done with it! I hope it’s possible to get the pods for this for cheaper in the near future, because everything is just getting more and more expensive, but I will buy them as long as I can afford them because it’s my apparently my new addiction!
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient coffee machine for quality coffee at ho
on March 24, 2026
Posted by: GH97
[This review was collected as part of a promotion.] This machine has been easy to use. There are QR codes leading to YouTube videos with instructions for initial set up and cleaning. It heats up and pours out coffee within a few minutes, with only a not too loud whirring and hum of noise. Overall, it’s a user-friendly device and convenient for making quality coffee drinks at home. It is a narrow and long appliance that doesn’t take up too much width on the counter.
Written by a customer while visiting influenster.com