Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Coffee at Home
on March 22, 2026
Posted by: SonyaD
[This review was collected as part of a promotion.] Setup was a bit intimidating but I think I finally figured it out. I purchased incorrect coffee pods. I will correct this soon as possible. I love the design it’s very elegant.
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek, functional coffee machine
on March 23, 2026
Posted by: AmberT
[This review was collected as part of a promotion.] We have loved this nespresso! The design is sleek with the water being held behind the machine. It is easy to add pods and turn the top before pressing the button for brewing. It also has a dispenser for the used pods it dumps them into which is handy. Ultimately we have really enjoyed it for coffee. For espresso, is seems a little weak but that may just be the pods we have tried.
Written by a customer while visiting influenster.com
Customer Rating
4
Fast coffee maker for iced drinks 🧊 ☕️
on March 23, 2026
Posted by: FoA1
[This review was collected as part of a promotion.] This Nespresso machine is heavy and quite spacious. There is only one functioning button that flashes red when you need to deposit water or if there is an error. The water heats up rather quickly and ideal for those who have limited time to make coffee. The coffee is not pipping hot which in my opinion this is a good option if you like iced coffee. Nespresso makes a variety of different coffee pods for you to choose. The market is flooded with this brand.
Written by a customer while visiting influenster.com
Customer Rating
5
Impressive coffee
on March 23, 2026
Posted by: BethannB
[This review was collected as part of a promotion.] I have been using this machine multiple times daily. Very easy to setup and use. The build is very durable. I was not impressed with the look or the fact that it is quite loud. But it really makes a GREAT cup of coffee. It is my go to machine. Which is impressive because I have multiple machines by different manufacturers and I have been going back to this because the coffee quality and taste is impressive.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes coffee at home so much better
on March 23, 2026
Posted by: PamelaP
[This review was collected as part of a promotion.] I LOVE this Nespresso machine. Once I got it all set up and learned how to use it, it's so easy and makes delicious coffee!! I've had other coffee machines in the past and they make okay coffee. I really enjoy the varieties from light roast to dark roast to flavors and even being able to have different sizes based on what I want at the moment. It's a solid machine but doesn't take up too much space. It allows me to have room for all the capsules and extras that go with coffee. I've been exploring so much more with coffee at home now that I have this machine. Starbucks who?? I have not had to clean it as of yet but the descaling does look complicated. I have the manual with a QR code to scan so I can use that as a guide when I need to. Overall, super happy with this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Best tasting coffee ever!
on March 23, 2026
Posted by: ClaudiaB
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next free in return for my honest review. I am a big coffee drinker so I was very excited to try a new machine. This coffee maker is by far the best I’ve ever had. It is the perfect size for any kitchen. It makes coffee quickly and at the perfect temperature. It tastes delicious. No more Starbucks or Dunkin runs for me. The flavors are so yummy. It is also so beautiful on my counter. I would highly recommend to any avid coffee drinker. Do not hesitate go out and get one today.
Written by a customer while visiting influenster.com
Customer Rating
3
Ok, not great!
on March 23, 2026
Posted by: MandeeK
[This review was collected as part of a promotion.] We tried out the Nespresso Vertuo Next coffee/espresso machine. While it looks great and saves space we did not find it to be a great machine. We did not like the coffee we tried and most likely will not use it again. I did receive this product free in exchange for my honest review from Influenster.
Response from influenster.comBy Nespresso USA, Customer Service, March 26, 2026
Hi. We're sorry you did not enjoy the Vertuo Next machine. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on March 23, 2026
Posted by: PaulP
[This review was collected as part of a promotion.] Great machine. It definitely is hot as an mfer. Awesome set up. I thought personally it would be more but since it is condensed it can out amazing and the wife loves it.
Written by a customer while visiting influenster.com