Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Fancy!
on March 17, 2026
Posted by: KristinC
[This review was collected as part of a promotion.] It’s a good coffee maker! It took a little bit of learning to understand exactly how to use it and what all of the different pods actually are. I do like that. It makes very fancy coffees and how you can use different combinations to be an artisan coffee maker at home. It is not as easy to use as a Keurig, and comes with a little bit of a learning curve, but is well worth it in the end.
Response from influenster.comBy Nespresso USA, Customer Service, March 18, 2026
Thank you for your lovely review! We're glad to hear that you're loving the Nespresso experience. Should you need any assistance, we are always here to help at 800-562-1465.
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek, Simple, and Perfect for Guests
on March 17, 2026
Posted by: JacquelineT
[This review was collected as part of a promotion.] I love my Nespresso Vertuo in dark gray, especially with the pod storage drawer holder, which I purchased separately. It keeps everything neat and within reach. This machine replaced both my old Keurig and Nespresso makers and it is much easier to use. Just pop in a pod and go! Plus, it matches perfectly with my countertops! Score!
The machine is consistent, reliable and the final product always tastes great. Perfect for single servings and when guests visit, they can choose their own coffee. Stylish, compact and I’m not constantly refilling the water tank. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and totally worth it!
on March 18, 2026
Posted by: CeliaR
[This review was collected as part of a promotion.] Really love this coffee maker. Its easy to use. Pop in the coffee pod, press the button and done. Easy peasy. No complicated switches or combo buttons. Brews coffee quick, its is a little noisy but its ok. Produces hot steamy brews. The coffee pods are a little expensive but totally worth it. Easy care, daily wipe down keeps it clean.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
I love my machine
on March 18, 2026
Posted by: CharlotteW
[This review was collected as part of a promotion.] I love my espresso vertuo next. I have the dark grey color. I use it every morning. It to is easy to set up and the size is perfect. It’s is very durable and easy to use. I recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed!
on March 19, 2026
Posted by: RachelD
[This review was collected as part of a promotion.] LOVE this machine!! It tastes like something I would purchase from a coffee shop but it’s cheaper and more convenient having it at home. My boyfriend is obsessed and uses it every day. We already put in an order for more nespresso pods!! 10/10 would recommend!!
Written by a customer while visiting influenster.com
Customer Rating
5
Great!
on March 19, 2026
Posted by: LisaK
[This review was collected as part of a promotion.] I really like this coffee maker! The pods are so tasty and the coffee tastes great! The machine is so easy to use and clean! I will definitely keep using this product regularly!
Written by a customer while visiting influenster.com
Customer Rating
4
Starucks who??
on March 19, 2026
Posted by: BrandiR
[This review was collected as part of a promotion.] Love my Nespresso machine! I was using instant coffee for the longest but this def stepped up my game. The coffee taste just like out of a coffee shop. My only gripe I have to say is that after a couple of uses you would need to run it through a rinse cycle as the grinds will get caught up and start spouting burned coffee. It’s the easiest thing if you have the app and connect the machine to your phone. With a touch of a button you can do different functions!
Other than that I think it’s a very awesome item to have if you’re a coffee lover!
Other than that I think it’s a very awesome item to have if you’re a coffee lover!
Written by a customer while visiting influenster.com
Customer Rating
2
Not my favorite
on March 20, 2026
Posted by: AshleyL
[This review was collected as part of a promotion.] I have quite a few coffee makers and unfortunately this machine is my least favorite of the bunch.
The pros: great coffee, very sleek looking, and I love the way the pod ejects into the receptacle.
The cons: If you have weak hands, its hard to open the area to add the pod. I also dislike how complex the machine is (needing to program how much water to dispenser per pod size). My biggest issue with this is the price of the actual pods. For the end price of my coffee, I'm not saving money compared to going out.
Written by a customer while visiting influenster.com