Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Coffeehouse-style drinks at home!
on March 14, 2026
Posted by: JacquelineH
[This review was collected as part of a promotion.] The Nespresso Vertuo Next in dark grey has completely taken over my kitchen! This machine is sleek, versatile and incredibly easy to use. If you love coffeehouse-style drinks but want the convenience of making them at home, this machine delivers.
Using it couldn’t be simpler. (I uploaded a video but it wouldn’t work) Just open the lid, pop in a pod, close it, lock it and press the button. Voilà… you have a beautiful cup of coffee with a rich aroma and that signature foamy cream on top that instantly reminds you of your favorite café drinks. It truly makes you feel like your own barista.
One of the things I love most is its versatility. The Nespresso Vertuo system offers a wide variety of pods - from coffee and espresso to barista style creations and even cold coffee experiences. There’s something for every mood and every time of the day.
The design is another highlight. The dark grey finish looks modern and stylish on the counter and the machine itself is slim so it doesn’t take up much width. It is a bit deep though, so make sure you have the space. I ended up placing mine at a slight angle and it looks great. I also display the pods in a glass container because they are honestly so pretty to look at.
Now for the small cons. The machine is a bit loud, but after using it I realized that it works similarly to an espresso machine. Once I understood that, it didn’t bother me anymore. I did notice that occasionally a few coffee grounds end up at the bottom and sometimes when I remove the pod collector I end up with a little coffee mess.
If I could change one thing, I’d love to see the water reservoir made from glass instead of plastic. That said, the taste and the aroma are fantastic! We’ve been using this machine every single day - multiple times a day - because the coffee is just that good. It has honestly replaced my other coffee makers completely.
I received this product in exchange for an honest review.
Using it couldn’t be simpler. (I uploaded a video but it wouldn’t work) Just open the lid, pop in a pod, close it, lock it and press the button. Voilà… you have a beautiful cup of coffee with a rich aroma and that signature foamy cream on top that instantly reminds you of your favorite café drinks. It truly makes you feel like your own barista.
One of the things I love most is its versatility. The Nespresso Vertuo system offers a wide variety of pods - from coffee and espresso to barista style creations and even cold coffee experiences. There’s something for every mood and every time of the day.
The design is another highlight. The dark grey finish looks modern and stylish on the counter and the machine itself is slim so it doesn’t take up much width. It is a bit deep though, so make sure you have the space. I ended up placing mine at a slight angle and it looks great. I also display the pods in a glass container because they are honestly so pretty to look at.
Now for the small cons. The machine is a bit loud, but after using it I realized that it works similarly to an espresso machine. Once I understood that, it didn’t bother me anymore. I did notice that occasionally a few coffee grounds end up at the bottom and sometimes when I remove the pod collector I end up with a little coffee mess.
If I could change one thing, I’d love to see the water reservoir made from glass instead of plastic. That said, the taste and the aroma are fantastic! We’ve been using this machine every single day - multiple times a day - because the coffee is just that good. It has honestly replaced my other coffee makers completely.
I received this product in exchange for an honest review.
Written by a customer while visiting influenster.com
Customer Rating
5
Streamlined and easy
on March 14, 2026
Posted by: EmilyG
[This review was collected as part of a promotion.] Enjoying this coffee maker - the coffee is super smooth and yummy. The noise is much less than our previous machine. Love the compact design. Going to have to shop for pods now!
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect cup of coffee
on March 14, 2026
Posted by: MargaretS
[This review was collected as part of a promotion.] My new favorite coffee spot, my kitchen. I can not believe I did not try this sooner. This coffee is AMAZING. The Nespresso Vertuo is a stylish addition to my counter. It is well constructed and not as noisy as an espresso machine. I’ve truly enjoyed using this machine and the coffee it makes. I love how many choices of coffee flavors and styles there are too choose from. I do wish that they made a chi tea. All in all a perfect addition for the coffee lover.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Virtuo Next is next level simple
on March 14, 2026
Posted by: TONIS
[This review was collected as part of a promotion.] The Nespresso Virtuo Next is a compact, lightweight smart coffeemaker. I read the simple directions for pairing it to my phone and figured it out pretty quick. I like simple things and from setup to brew it is simple. The coffee came out exactly how I like it. This is a keeper.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Worth every penny
on March 15, 2026
Posted by: TaraS
[This review was collected as part of a promotion.] Amazing machine the nepresso makes such good coffee and lattes. It is very powerful and strong and easy to set up right out the box. The machine is very sturdy and not heavy. So many different value packs of the pods to use in the nepresso. Also saves money because not getting lattes out no more. Tastes amazing!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Quick and Easy to use
on March 15, 2026
Posted by: BethB
[This review was collected as part of a promotion.] The Nespresso Vertuo is an easy to assemble sleek looking coffee maker. It is easy to remove the tank and cup stand to wash. It also has different levels in which you can put the cup pedi stool so if you are making espresso shots you can raise the platform higher so the coffee does not splash. And if you have a big cup you can adjust it to a lower level to fit the cup. This product is nicely thought out. The machine also heats the water fast. Your coffee comes out fairly fast. Easy to use for people on the go. The design is also sleek.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3
Easy to use, easy to clean
on March 15, 2026
Posted by: JenniferM
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next for free from Influenster in exchange for my honest review. This is a nice coffee maker that offers quite a bit of selection as far as the coffee capsules go. It is easy to setup and use and doesn't take up alot of counter space. Also, it is very easy to clean. The coffee tastes great and you can make several different cup sizes. Overall, this is a great coffee maker that I would recommend to others.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 15, 2026
Posted by: CariJ
[This review was collected as part of a promotion.] I think I love this machine! The quality of the coffee that it produces is superior in that it tastes like it came from a high-end coffee shop. It reliably produces high quality coffee every single time with no problem. The pictures do not do it justice. The foam on top of the coffee is top quality. The espresso is fantastic. If you are bothered by the low volume commonly produced with espresso, you can "hack" the machine by brewing the same pod twice, and it still tastes great. You just have to be careful not to let the machine eject the pod backward into a receptacle as it is designed to do after brewing and opening the machine lid. The automatic pod removal is another genius feature of this machine. Maintenance is easy, and you don't have to clean it weekly. The pods can be a little pricey and you have to use Vertuo pods in the machine, but I have already amassed a collection so I will never be without. The coffee is just that good.
Written by a customer while visiting influenster.com