Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
I like it for my kitchen!!🩷
on March 9, 2026
Posted by: OlgaV
[This review was collected as part of a promotion.] I really like the Nespresso brand!
That coffee machine looks very stylish with grey color design and modern design for the kitchen, clean and beautiful! The setup was very easy , I connected everything quickly and was able to make coffee right away. Assembly is simple and straightforward too. The coffee tastes great and very aromatic, with a nice crema on top. I also like that it has different features for making coffee sizes.
That coffee machine looks very stylish with grey color design and modern design for the kitchen, clean and beautiful! The setup was very easy , I connected everything quickly and was able to make coffee right away. Assembly is simple and straightforward too. The coffee tastes great and very aromatic, with a nice crema on top. I also like that it has different features for making coffee sizes.
Written by a customer while visiting influenster.com
Customer Rating
3
Nespresso Vertuo Next – Convenient and Tasty, but
on March 11, 2026
Posted by: AnnaP
[This review was collected as part of a promotion.] I received this product for free in exchange for my review.
My impression of the Nespresso Vertuo Next Coffee and Espresso Machine (I have the Dark Grey) are quite mixed.
My impression of the Nespresso Vertuo Next Coffee and Espresso Machine (I have the Dark Grey) are quite mixed.
Pros:
Very easy coffee preparation:
You can make a cup with just one button in a less than a minute.
Great coffee taste: The drink tastes similar to coffee from a café.
Multiple drink sizes: The machine supports espresso, double espresso, gran-lungo, and larger coffee cups.
Stylish, modern design and compact size: The machine doesn’t take up much space in the kitchen.
Automatic capsules recognition.
Very easy coffee preparation:
You can make a cup with just one button in a less than a minute.
Great coffee taste: The drink tastes similar to coffee from a café.
Multiple drink sizes: The machine supports espresso, double espresso, gran-lungo, and larger coffee cups.
Stylish, modern design and compact size: The machine doesn’t take up much space in the kitchen.
Automatic capsules recognition.
Cons:
Water leakage during brewing.
Occasional sudden stops and flashing warning lights.
Frequent descaling alerts: The machine asks for descaling too often.
Expensive capsules: Nespresso capsules can significantly increase the cost of your coffee.
Water leakage during brewing.
Occasional sudden stops and flashing warning lights.
Frequent descaling alerts: The machine asks for descaling too often.
Expensive capsules: Nespresso capsules can significantly increase the cost of your coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Next level, at-home coffee
on March 11, 2026
Posted by: BridgetB
[This review was collected as part of a promotion.] I had to resort to the video to get the Vertuo Next setup. The setup was simple and complicated at the same time. This coffee maker makes a very superb cup of coffee! The design is very high tech, and the shape is sexy but tough. This is coffee at home next level!
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Veturo next
on March 11, 2026
Posted by: AshlieS
[This review was collected as part of a promotion.] Love the Nespresso Veturo, it’s sleek and doesn’t take up a bunch of space at our coffee bar. Easy to assemble, and use- as well as cleaning. Brewing is a bit noisy, but it’s quick and worth it for the frothy delicious coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Latte
on March 12, 2026
Posted by: TARAE
[This review was collected as part of a promotion.] Nespresso Vertuo is incredible! I love this machine. The amount of iced lattes that I can now make at home with my favorite brand of espresso is insane. I look forward to using this machine daily. It’s so easy to use and it’s saving me a tone of money. Now if the carafe can come back in stock I will be ecstatic.
Written by a customer while visiting influenster.com
Customer Rating
5
Great addition to my kitchen!
on March 12, 2026
Posted by: DawnM
[This review was collected as part of a promotion.] Love this machine! Makes coffee quickly quietly and is easy to clean. It also fits while I’m my countertop looks sleek. The variety of coffee flavors as well have a good flavor.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this!
on March 12, 2026
Posted by: DevynR
[This review was collected as part of a promotion.] As a coffee lover, I love this machine! The coffee comes out so delicious and it’s so easy to use. I like being able to make espresso or just a regular cup of coffee all with one machine!
Written by a customer while visiting influenster.com
Customer Rating
3
Good if you’re just looking to use their pods
on March 13, 2026
Posted by: SamanthaS
[This review was collected as part of a promotion.] I was really excited to try the Nespresso because I’ve heard a lot of good things from friends. It was easy enough to set up and it says you can actually connect it to your phone to schedule brews which is cool. I like the little built in trash can for the pods where it drops them in there when you open it after brewing. I don’t feel like the water gets as hot as my Keurig though, I ended up having to reheat my coffee because it didn’t stay hot very long. It’s also a little more difficult to get hot water from to make tea or hot chocolate. You have to basically run a cleaning cycle to get it to dispense just hot water and again, it’s not as hot as I’d like.
Response from influenster.comBy Nespresso USA, Customer Service, March 17, 2026
Hi Samantha. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465. A Machine Expert is available 24/7 to troubleshoot over the phone and provide replacement or repair service if needed. We look forward to hearing from you.
Written by a customer while visiting influenster.com