Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Cleaning is also quite simple.
on March 6, 2026
Posted by: JeanlauraG
[This review was collected as part of a promotion.] I really enjoyed my experience with Nespresso very. Setting it up was very easy basically you just follow a few simple steps fill the water tank and within minutes it was ready to make coffee. I love its size because it’s quite compact. It doesn’t take up much space on the kitchen counter, which is perfect if you don’t have a lot of room. In terms of build quality the machine feels solid and well designed. Plus the dark gray color gives it a modern and sleek look so it also looks good in the kitchen. Cleaning is also quite simple.
Written by a customer while visiting influenster.com
Customer Rating
5
Rich creamy hot coffee, fast and made at home!
on March 6, 2026
Posted by: MemoryS
[This review was collected as part of a promotion.] Oh my goodness I have never been able to have such a rich creamy cup of coffee made at home until I received this Espresso Vertuo Next machine! It took my expectations to a whole new level! It was hot and creamy delicious, it made you feel like you were in a fancy restaurant. It brewed the perfect cup per pod size every time and the machine is very durable. It is a bit loud though so no making that secret cup, but so worth it. I've already ordered more coffee pods and am excited to continue to try new flavors. This is one of the best products I've received to review! Love it!!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Go Get One!
on March 6, 2026
Posted by: NancyW
[This review was collected as part of a promotion.] Very low maintenance and easy setup. Extremely portable. Water temperature is hot without being completely scalding. 10/10 loving this product!
Written by a customer while visiting influenster.com
Customer Rating
5
When you need that quick wake up in the morning th
on March 8, 2026
Posted by: NicoleT
[This review was collected as part of a promotion.] This is a great machine. It's the perfect size it does not take up a lot of counter space it's got a modern appearance and when you have to clean the counters it's the ideal weight to lift it up and put it right back. There's a little noise, but similar to other coffee brewers.
As someone who has always used a single cup coffee maker I would say that the comparison is like comparing dunkin' donuts to Starbucks. This definitely offers a stronger kind of more robust flavor and the options of brewing your own espresso.
It was sleek, easy to use, and fun to try different flavors and strength.
As someone who has always used a single cup coffee maker I would say that the comparison is like comparing dunkin' donuts to Starbucks. This definitely offers a stronger kind of more robust flavor and the options of brewing your own espresso.
It was sleek, easy to use, and fun to try different flavors and strength.
Written by a customer while visiting influenster.com
Customer Rating
3
Nice machine-I just don’t like the coffee.
on March 8, 2026
Posted by: LindaB
[This review was collected as part of a promotion.] This is a very nice machine and I like the feature of hiding pods after use. Problem is I just don’t like the coffee. Machine is loud and coffee is frothy. I prefer a plain black cup.
Response from influenster.comBy Logan M., Customer Service, March 9, 2026
Thank you for your review. We are sorry to learn our Vertuo Next Machine didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com
Customer Rating
5
Espresso machine
on March 9, 2026
Posted by: BrittanyV
[This review was collected as part of a promotion.] Easy for maintenance and to set up. The package comes with everything you need. The design is sleek and stylish. This is a reliable brand you can count on. The size is perfect for any counter space.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Machine!!!
on March 9, 2026
Posted by: HeatherR
[This review was collected as part of a promotion.] Received this product from my Influenster for my honest review. I love this machine. Brews my coffee really nice and the coffee tastes good. The water pushes through the pod nicely. Set up was pretty easy but machine itself was dusty. Haven’t dealt with maintenance, but I’m sure it’s pretty easy. My biggest gripe is that the pods are pricey for what you get. Not as cheep as Kcups. Thank you so much for letting me review this product.
Written by a customer while visiting influenster.com
Customer Rating
5
perfection
on March 9, 2026
Posted by: StaceyS
[This review was collected as part of a promotion.] Easy to use. Pretty much plug and play. Quick delivery. Smooth taste to the coffee. Machine is slim and does not use a tank of water too fast. Pods pop to a holding tank with each use so they are easy to dispose of. No issues here. Fun little machine.
(click to see the video)
Written by a customer while visiting influenster.com