Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
The NEXT generation of at home coffee brewing!
on February 27, 2026
Posted by: CaseyC
[This review was collected as part of a promotion.] WHERE TO EVEN BEGIN? The Nespresso Vertuo Next is replacing all of the other coffee appliances in my home. I can brew espresso, a cup of coffee, and even a carafe of coffee with the click of a button. The setup is easy, the design is sleek and functional, the ease of use, and the coffee is incredible. I have been loving mine for making double espresso shots for at home lattes. It is also extremely quiet, perfect for mornings when you want to enjoy the quiet, (and maybe not wake anyone else up!) Since receiving, I have dramatically decreased my weekly coffee expenditures. I am so thankful for the opportunity to try the Nespresso Vertuo Next, and would recommend to anyone!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome coffee machine!
on February 27, 2026
Posted by: JaclynC
[This review was collected as part of a promotion.] All Nespresso machines in my opinion are fantastic, and this is no exception. This actually exceeded my expectations. On the smaller side and compact. Perfect for any countertop. Very cut and dry and user friendly. The water tank is easily accessible and you can pop it off to fill it or just fill it with a cup. You can just pop in a pod and press the on button. Just making a cup of coffee made thee most beautiful crema on top. The coffee looked beautiful and tasted delicious. The temperature was absolutely perfect. Not scolding hot, just after a little blowing, it's the perfect temperature to drink. I really enjoyed everything about this machine!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Difficult to latch, but great, flavorful espresso.
on February 27, 2026
Posted by: DebraG
[This review was collected as part of a promotion.] I was excited to try the Vertuo version of the Nespresso. I had an original one and loved it. This new model is much more attractive with the two toned color scheme. Right away I noticed it was a bit difficult to open, close and latch. I have mobility issues and it's a bit hard to do. I'm hoping it will loosen the more I use it. This model grabs the empty capsules and drops it in the attached container and stores them until you're ready to recycle them or it fills up. The capsules are more expensive than the original version, and there isn't a large variety of this style. All that being said, it makes a darn cup of espresso.
Written by a customer while visiting influenster.com
Customer Rating
5
Read this!
on February 28, 2026
Posted by: KelceyP
[This review was collected as part of a promotion.] What a beautiful cup of coffee and espresso this machine makes. I was pleased with the crema on both the espresso and the coffee. I'm fascinated by the functionality of each pod using a bar code to tell the machine the perfect amount of water for each pod. (I also love that the machine allows you to easily top off if you wish.)
Another cool feature is that the machine can connect to your phone through the app and it can tell you different notifications about your machine.
I appreciate the easy to remove side compartment for the used pods and the way that each pod slides out into the reservoir with ease.
The app is a really nice feature since it not only sends you notifications about your machine, but it also provides and easy way to reorder or recycle. AND it's a one stop shop for FAQs, which I truly appreciate.
The only aspect of this machine that I am not in love with is that it can be a bit difficult to lock the top piece into place after replacing the pod. That said, it's a minor complaint for me but if you have arthritis, etc... I might consider another model.
Otherwise, I love it and it will be replacing my old model.
Another cool feature is that the machine can connect to your phone through the app and it can tell you different notifications about your machine.
I appreciate the easy to remove side compartment for the used pods and the way that each pod slides out into the reservoir with ease.
The app is a really nice feature since it not only sends you notifications about your machine, but it also provides and easy way to reorder or recycle. AND it's a one stop shop for FAQs, which I truly appreciate.
The only aspect of this machine that I am not in love with is that it can be a bit difficult to lock the top piece into place after replacing the pod. That said, it's a minor complaint for me but if you have arthritis, etc... I might consider another model.
Otherwise, I love it and it will be replacing my old model.
Written by a customer while visiting influenster.com
Customer Rating
4
At home barista
on February 28, 2026
Posted by: AlainaR
[This review was collected as part of a promotion.] The design is very compact, and I like that. Not too heavy. Easy to clean. The coffees come out tasting great. My only gripe is you can only get the pods for the vertuoso machines. They’re very hard to find currently!
Written by a customer while visiting influenster.com
Customer Rating
4
4/5
on February 28, 2026
Posted by: SamanthaR
[This review was collected as part of a promotion.] What a beautiful coffee maker. I love how slim it is so I can virtually fit it anywhere. It’s a little complicated to use and clean at first but after a while you get the hang of it. Pods are a little expensive but they do taste fantastic. Perfect for the professional coffee connoisseurs.
Written by a customer while visiting influenster.com
Customer Rating
5
The espresso is easily as good as my manual machin
on March 1, 2026
Posted by: HeatherH
[This review was collected as part of a promotion.] This machine makes really good espresso! I was skeptical because I own a nice espresso machine, but this Nespresso gave comparable espresso with much less effort.
I did wish that the machine came with a full manual though, because I ended up watching a YouTube video to figure out the setup, and another one to figure out that the machine is smarter than me. I expected to have to indicate what kind of pod I was using so it would know how much water to use, but that information is coded right into the pod. I just needed to wind it up and let it go, so to speak.
Written by a customer while visiting influenster.com
Customer Rating
5
Great find
on March 1, 2026
Posted by: MichaelL
[This review was collected as part of a promotion.] This machine is perfect. It is small and compact, and it is so cool. It reads what kind of pod you are putting in and automatically knows what to make and how to make it. Press one button and you have the perfect espresso shot or latte.
Written by a customer while visiting influenster.com