Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Great machine and coffee flavors.
on February 23, 2026
Posted by: JessicaK
[This review was collected as part of a promotion.] The Nespresso Vertuo Next has upgraded my coffee game. I love the color and how sleek the machine is. It is very simple to use, I like that it has one button and thats it. The variety of flavors of coffee that came with it are great. I really liked that it tells you how to make the coffees such as adding ice or milk. I love that I can make coffee store drinks at home. The few flavors that I have tried have been absolutely amazing. Assembly was easy, just clean the water holder, add the cup holder to the desired height and plug it in.
Written by a customer while visiting influenster.com
Customer Rating
5
Works great!
on February 24, 2026
Posted by: EricaM
[This review was collected as part of a promotion.] What a fun item! The operation is easy to use and it has your coffee nice and hot! I love how cute the item is and so excited for the many different flavors I get to try! Love the power and light weight machine!
Written by a customer while visiting influenster.com
Customer Rating
5
The different pods are my fav
on February 24, 2026
Posted by: MelodyG
[This review was collected as part of a promotion.] This is a beautiful machine. The pods are even cute. I’m used to the machine that makes a full cup of coffee. But this little shot if espresso is so delicious. The machine is a little loud but nothing annoying. I haven’t tried to clean it yet but seems pretty easy.
Written by a customer while visiting influenster.com
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from influenster.comBy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
I think I’m in Love…
on February 24, 2026
Posted by: AlysonF
[This review was collected as part of a promotion.] Just pop in a capsule, press the button and within moments you will have a consistently delicious cup of coffee. Espresso lovers and just plain coffee drinkers will be pleased with this machine as it reliably delivers a tasty cup every time. The euro-eject feature for the capsules is very cool. The appearance of the machine is sleek, and it doesn’t take up much counter space which is a huge plus.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome!
on February 24, 2026
Posted by: ShelbyY
[This review was collected as part of a promotion.] This has quickly become my husband and I’s newest obsession! It was super easy to set up, not too big or heavy and I had no issues running the first initial “cleaning”. The coffee comes out perfect every time, it is such a smart machine to know what temperature and size each pod is. I love being able to have a quick cup in the morning and sometimes after I get home from work too! The only downside is the noise it makes, it scared me the first time I used it and I thought I had done something wrong.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent
on February 24, 2026
Posted by: KimH
[This review was collected as part of a promotion.] This machine is excellent! There are several types of coffees you can get for this machine. The pods are stylish and feel more upscale. The coffee does taste better than k cups so if you’re looking for convenience but a better tasting product, I recommend this machine!
Written by a customer while visiting influenster.com
Customer Rating
4
A perfect coffee
on February 24, 2026
Posted by: GreasyD
[This review was collected as part of a promotion.] I love this compact size ;it fits perfectly wherever I put it. I can make all kinds of different coffees,from espresso to carafe. It’s so easy to use, I just put the capsule inside and it does its job instantly,making my coffee ready.plus I can choose the size and type of coffee I want from my phone. I can move the cup holder to adjust its size as well as the water tank. It’s a super smart coffee maker that will make preparing your coffee mugs easier.its design looks perfect in my kitchen.and the material is very durable.
(click to see the video)
Written by a customer while visiting influenster.com