Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
One of my favorite
on October 18, 2021
Posted by: Anonymous
One of my favorite things. This over the keurig every single time. Coffees are strong and delicious. Tastes like you’re at a coffee shop.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 18, 2021
Posted by: meggysuelovesu
Easy to use. Produces a great product. Enjoy all of the flavor options and the froth On the top. Highly recommend purchasing for those special cups of coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
on October 17, 2021
Posted by: member-849f707d4
So worth the money. We use this every single day. The pods can are a little pricey but cheaper than constantly getting coffee out, plus they’re recyclable.
Written by a customer while visiting influenster.com
Customer Rating
2
on October 16, 2021
Posted by: vivianag54
Product only lasted 3 months and broke on me twice. Coffee is okay but expensive for what it is.
Written by a customer while visiting influenster.com
Customer Rating
1
Stopped working after 2 weeks
on October 9, 2021
Posted by: Wes
from California
This machine stopped working after two weeks. It had a solid light and no troubleshooting made it work. It’s hilarious what is written on the nespresso website for this issue and it seems that this issue is quite prevalent and without an obvious root cause besides being a defective machine in general with a high failure rate. Vertuo is great except not the VertuoNEXT. Get any other model. I returned mine and got the VertuoPLUS instead (which is a much better design anyways).
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, October 11, 2021
Thank you for your review Wes. We are disappointed to learn that your Vertuo Next machine has not met your expectations. Should you ever need assistance with your new VertuoPlus, we offer comprehensive troubleshooting support at our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on September 30, 2021
Posted by: catalinag72
I love my Vertuo Next machine! Haven't seen the inside of a coffee shop since I got this. Just make sure to read the manual so you're maintaining your machine in good condition. It's absolutely worth the price and I would recommend it to anyone.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 30, 2021
Posted by: elenaf49
We bought this machine above 3 years ago and it's make the job like new one. It's easy to use, easy to clean and coffee ☕ is always quick and tasty 😋
Written by a customer while visiting influenster.com
Customer Rating
5
on September 29, 2021
Posted by: justinem49
Love my nespresso! Wish I would’ve purchased it with the frother. Cons: if you haven’t used it in a while you have to mess with it to work again
Written by a customer while visiting influenster.com