Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Incredible cup of coffee in seconds!
on February 21, 2026
Posted by: ReneeG
[This review was collected as part of a promotion.] This machine is great. It is so sleek and compact that it doesn’t take up a lot of room on your counter. Within seconds it starts brewing unlike brand X. It’s made of sturdy materials and the price point is great. If there was one thing I would change would be the sound and that isn’t enough to keep me from using it.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Amazing tasting coffee!
on February 21, 2026
Posted by: TiffanyH
[This review was collected as part of a promotion.] This is a nice machine. What I don’t like is I’m used to selecting the size of coffee I want, but this machine works by making the individual size on the capsule. There are multiple selections of coffee to choose from. My disappointment was getting the sample capsules a few days after the machine arrived. I thought it came with the machine so I had ordered some to try. This machine makes unbelievable coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
Espresso-mazing
on February 21, 2026
Posted by: MelanieD
[This review was collected as part of a promotion.] This espresso pod machine is a game changer. I have a traditional espresso machine but the convenience this machine offers is amazing. I first set it up in my home but decided my work would benefit from this machine.
I have it sitting near my desk and can enjoy an espresso any time of day now and so can my coworkers. I have not had a chance to try every flavor pod available but I really enjoy the cold experience pods for my iced drinks.
The machine takes about a minute and a half to brew the espresso. The coffee comes out very frothy which was an unexpected treat from this little machine. It makes for a really tasty and foamy iced espresso.
This machine is compact and easy to clean and maintain. I would recommend this to any coffee lovers looking for a quick espresso fix.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Great machine but LOUD when brewing
on February 21, 2026
Posted by: NicoleJ
[This review was collected as part of a promotion.] I've been using my Nespresso Vertuo Next machine for awhile now and at first, I was a little intimidated by it. It's a sleek, attractive, easy to assemble machine with 1 button. Very different than what I'm used to. This machine is bluetooth compatible between your smart phone, the machine and the brand app which I downloaded. You can program cup sizes on the machine, too. The app has easy to follow tutorials on how to use the machine, recipes to try, and you can order pods from there. This machine is easier to use than I first thought. It's definitely geared towards a specific coffee drinker. If you love espresso and want to take the guess work out of making it plus save some cash by drinking espresso at home versus a Shop, then this machine is for you. The pods are aluminum and the machine punctures holes in the top, all around the pod and in the middle. This machine takes 30 seconds to heat up, it reads the pod somehow (the website has an explanation of this) and brews the perfect amount of coffee depending on the pod. As it dispenses, the coffee foams up, or as the company claims as a crema. The only thing I hate about this machine is how LOUD it is when brewing. It's obnoxiously loud.
Written by a customer while visiting influenster.com
Customer Rating
3
Nespresso is the way to go
on February 21, 2026
Posted by: MistiR
[This review was collected as part of a promotion.] The box was nasty on the I side as you can see. It needs better wrapping around the product. It looked as if had dirt all over it. As for the product itself it does have a noise to it louder than what I expected. It is very fast to get everything put together and love how small the machine is. The cord though could be longer just a bit. This machine heated up very fast and the sizes you can use with the holder worked really good. From hot to cold that is the way to go.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3
Good
on February 21, 2026
Posted by: ChelseaM
[This review was collected as part of a promotion.] To be honest I don't love the machine because the pods are expensive and you got buy specific pods it seems like it the pods have a barcode on them that tell how much to dispense out i don't think hold very much water compared to other machine i do like the machine I been using it i love review it makes very good coffee drinks
Written by a customer while visiting influenster.com
Customer Rating
5
Elegant
on February 21, 2026
Posted by: MaanP
[This review was collected as part of a promotion.] As a coffee enthusiast, the Nescafe Vertuo Next delivers consistently, rich, well- balanced brews with excellent crema. Its versatile pod range satisfies a varied preference, from espresso to larger cups. Elegant design and reliable performance make it a refined choice for daily use.
Written by a customer while visiting influenster.com
Customer Rating
4
I dig it!
on February 21, 2026
Posted by: StephanieM
[This review was collected as part of a promotion.] As a regular coffee drinker, it was nice to be able to test out the Vertuo Next by Nespe. The machine is slim and fits well onto any counter space. While it does make some noise, it's not as loud as I anticipated. Some things that can be improved upon in my opinion, would be to have an option for where the water tank can located. The current location is not convenient. I'm also not a fan of the drip tray, it feels a bit flimsy. I do like that it automatically empties the pods. I also appreciate that the pods are aluminum and recyclable. Cleaning is fairly easy and the coffee temperature is hot enough that it doesn't need ti be heated after making.
Written by a customer while visiting influenster.com