Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
When you need that quick wake up in the morning th
on March 8, 2026
Posted by: NicoleT
[This review was collected as part of a promotion.] This is a great machine. It's the perfect size it does not take up a lot of counter space it's got a modern appearance and when you have to clean the counters it's the ideal weight to lift it up and put it right back. There's a little noise, but similar to other coffee brewers.
As someone who has always used a single cup coffee maker I would say that the comparison is like comparing dunkin' donuts to Starbucks. This definitely offers a stronger kind of more robust flavor and the options of brewing your own espresso.
It was sleek, easy to use, and fun to try different flavors and strength.
As someone who has always used a single cup coffee maker I would say that the comparison is like comparing dunkin' donuts to Starbucks. This definitely offers a stronger kind of more robust flavor and the options of brewing your own espresso.
It was sleek, easy to use, and fun to try different flavors and strength.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Go Get One!
on March 6, 2026
Posted by: NancyW
[This review was collected as part of a promotion.] Very low maintenance and easy setup. Extremely portable. Water temperature is hot without being completely scalding. 10/10 loving this product!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Rich creamy hot coffee, fast and made at home!
on March 6, 2026
Posted by: MemoryS
[This review was collected as part of a promotion.] Oh my goodness I have never been able to have such a rich creamy cup of coffee made at home until I received this Espresso Vertuo Next machine! It took my expectations to a whole new level! It was hot and creamy delicious, it made you feel like you were in a fancy restaurant. It brewed the perfect cup per pod size every time and the machine is very durable. It is a bit loud though so no making that secret cup, but so worth it. I've already ordered more coffee pods and am excited to continue to try new flavors. This is one of the best products I've received to review! Love it!!
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Written by a customer while visiting Nespresso USA
Customer Rating
5
Cleaning is also quite simple.
on March 6, 2026
Posted by: JeanlauraG
[This review was collected as part of a promotion.] I really enjoyed my experience with Nespresso very. Setting it up was very easy basically you just follow a few simple steps fill the water tank and within minutes it was ready to make coffee. I love its size because it’s quite compact. It doesn’t take up much space on the kitchen counter, which is perfect if you don’t have a lot of room. In terms of build quality the machine feels solid and well designed. Plus the dark gray color gives it a modern and sleek look so it also looks good in the kitchen. Cleaning is also quite simple.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious espresso drinks
on March 6, 2026
Posted by: MichelleM
[This review was collected as part of a promotion.] As an avid user of another pod style coffee maker I wasn’t sure there was any point in owning the Nespresso Vertuo Next, but I have definitely changed my tune.
Pros- The espresso pods are perfect every time. Not like the White Mocha I get from a certain Coffee Shop, that seem to be hit and miss. I feel like there are so many options for barista style drinks at home. The pods automatically slide into a storage compartment when placing a new one in, avoiding the dripping empty pods. I have been pleased with every coffee drink I’ve tried so far. The interface is super easy once you set it up. The pods list the serving size it will produce and if you want to change it to a slightly longer or shorter pour you can do that in the app. It sounds overwhelming but once you’ve done it there’s no issue.
Cons- The machine is pretty loud while in-use. Sometimes I worry I’m going to wake my family. The pods are relatively expensive compared to my other pod coffee maker BUT relatively cheap compared to picking up coffee out. The compartment to put the pod in can be slightly difficult to open and close. Not a problem for me but certain people that struggle with hand strength may notice some difficulty. The different types of espresso’s were a little overwhelming for me to decide what to get.
Pros- The espresso pods are perfect every time. Not like the White Mocha I get from a certain Coffee Shop, that seem to be hit and miss. I feel like there are so many options for barista style drinks at home. The pods automatically slide into a storage compartment when placing a new one in, avoiding the dripping empty pods. I have been pleased with every coffee drink I’ve tried so far. The interface is super easy once you set it up. The pods list the serving size it will produce and if you want to change it to a slightly longer or shorter pour you can do that in the app. It sounds overwhelming but once you’ve done it there’s no issue.
Cons- The machine is pretty loud while in-use. Sometimes I worry I’m going to wake my family. The pods are relatively expensive compared to my other pod coffee maker BUT relatively cheap compared to picking up coffee out. The compartment to put the pod in can be slightly difficult to open and close. Not a problem for me but certain people that struggle with hand strength may notice some difficulty. The different types of espresso’s were a little overwhelming for me to decide what to get.
Overall, I am very pleased to own this product. My home white chocolate mocha’s have never tasted better.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on March 6, 2026
Posted by: AshleyS
[This review was collected as part of a promotion.] This machine is amazing! I’m now saving so much money instead of going to Starbucks every week. The machine is not overly heavy. It was easy set up. Very easy to use the machine as well. Comes with a variety of espressos and coffees. They noise is very quiet for a coffee machine. Power buttons are easy to figure out too. I downloaded the app and start it from my bed in the morning- whoever thought of that is a genius! Highly recommend this machine. The espresso are rich in flavor
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great!
on March 6, 2026
Posted by: JenniferG
[This review was collected as part of a promotion.] It's so easy to use and it heats up quickly. The coffee is a little strong for my taste so I need to investigate some other flavors. The design is so nice and streamlined, it fits perfectly on my small counter.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Amazing coffee with confusing process
on March 5, 2026
Posted by: MicheleN
[This review was collected as part of a promotion.] The coffee was great how to get there was confusing. I didn’t realize the size of the pod dictated the amount of coffee. The way the pods ejected to the holding area was confusing. The price of the pods was shocking. I will save this for special occasions
Written by a customer while visiting Nespresso USA