Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
It’s pretty great!
on February 20, 2026
Posted by: JoyS
[This review was collected as part of a promotion.] So beautiful! The pod system is really cute and i love how satisfying it is to use, as well as how simple it is. The maintenance is easy, the sizing is longer than i thought. Coffee tastes good.
Written by a customer while visiting influenster.com
Customer Rating
5
Quiet, smooth so easy to use
on February 20, 2026
Posted by: SarahW
[This review was collected as part of a promotion.] This Nepresso machine has been a great add up to my kitchen. It’s not noisy at all which I appreciate first thing in the morning. The espresso taste amazing every single time and to top it off the foam it makes is impressive for a home machine. Setup is super easy too I had it unboxed and brewing in minutes.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Brews with ease.
on February 20, 2026
Posted by: RachelP
[This review was collected as part of a promotion.] I received this product complementary for testing purposes. This machine is awesome! I love that I can easily blend both hot and iced coffee at home. There are so many fun varieties of coffee and I cannot wait to purchase and try them all. I love the dark gray color, it matches all my appliances. The machine is compact and fits nicely on my counter. It’s super easy to use. Just fill the water tank, select a pod, put it in, and let it warm up for 30 seconds. Once it is warmed up, it is good to go and you can brew it with ease. Once the machine is ready you push the button and it takes less than a minute to make your coffee. I have used it every day since I got it. I love it! Thank you Nespresso and Influenster for sending this over!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Bye Keurig hello Nespresso
on February 20, 2026
Posted by: PensG
[This review was collected as part of a promotion.] The machine is slim and fits amazing on the counter next to my blender. The color is nice but honestly don’t know how long this will last as the parts seem a little flimsy. I love how small and compact the water reservoir is as it’s enough for multiple cups of coffee and the pod disposal is great. Not sure why there was a need for two pieces - one would have been fine. The cup holder base wobbles and causes the machine to make a sound. I do however love the coffee and appreciated the variety pack as I already put in an order for more of our favorites. Bye keurig for now.
Written by a customer while visiting influenster.com
Customer Rating
5
Ahhhhmazing
on February 20, 2026
Posted by: SaraS
[This review was collected as part of a promotion.] I love the Nespresso Vertuo machine. It has an option for multiple sizes, and single or double espresso. It was so easy to set up and is a breeze to use. Makes a terrific espresso! Definitely worth the purchase!
Written by a customer while visiting influenster.com
Customer Rating
5
Brews, Espresso, Double Espresso and Coffee
on February 20, 2026
Posted by: BettyD
[This review was collected as part of a promotion.] I mostly wanted the Vertuo Next because my Keurig was taking up way too much space. This coffee machine is slim and sleek and fits perfectly without making my counter feel crowded. Using it couldn’t be easier. I unlock it, the lid lifts up, I pop in the capsule, press the button, and it brews such a rich, smooth cup every single time. I love that it makes everything from espresso and double espresso to an 8 ounce and 12 ounce coffee. The smart technology adjusts everything for me, so there’s no guessing or changing settings. I also love that when it’s done, the capsule automatically drops into the storage container. This is my first Nespresso, and I honestly love it. It’s turned my coffee routine into the best part of my morning.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3
Not bad, but not great.
on February 20, 2026
Posted by: AliciaB
[This review was collected as part of a promotion.] This is the first Nespresso machine I have owned, though I have have used a few at friends’ houses as well as resorts I’ve been to over the years.
Nespresso Vertuo Next in Dark Grey looks gorgeous and sleek on my counter, though it’s bulky for the limited functions it performs. I hate comparing it to my automatic espresso & coffee machine by another brand, but honestly it’s barely smaller than that, and that machine holds and grinds beans, has a water reservoir, and a built in steamer and frother. This just has a small tank, a place to pop in pods, and a small storage bin for pods once they’re used.
For starters, the pods are fun and fairly easy to learn the difference of type by just looking at the sizes. I like that there are different flavors and types (espresso, iced, coffee, carafe) to choose from. The machine itself was very hard to open and lock closed. Weirdly hard. It takes a few tries every time I use it. Auto eject into the collector is nice and I like that Nespresso has a recycling program.
The coffee and espresso it creates is delicious. It has good body and crème’. The machine is loud though. Crazy loud. I was surprised to see that this connects to the app via WiFi/Bluetooth but has no in depth controls like temp or auto double shots for certain pods is you want to program it. I have an older automatic machine that does similar settings so I don’t really understand why this machine needs to connect to WiFi.
Overall this is a fun machine to have. The recycling aspect is phenomenal. The flavor choices are excellent. It’s easy to use, mostly, and makes delicious coffeehouse style drinks quickly.
For the price it’s a good option but for a bit more you could get an easy to use machine that does so much more for even better results.
Written by a customer while visiting influenster.com
Customer Rating
4
Coffee tastes great!
on February 21, 2026
Posted by: DonnaC
[This review was collected as part of a promotion.] Not going to lie, all of the different pods and all the different ways you can make your espresso was a little overwhelming for me. I'm use to just my simple drip coffee machine. The first coffee I made turned out to be delicious! The size of the machine Is a good size and doesn't take up too much counter space it seems easy to clean and I think the app is also really cool way to keep up with the maintenance.
Written by a customer while visiting influenster.com