Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,222
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
10/10 amazing!!! I love
on December 23, 2021
Posted by: lisal297
10/10 amazing!!! I love that I can make coffeehouse coffee at home. That actually tastes better every time. I love all the flavor options. My favorite thing is that you can mail back the pods to be recycled.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso makes coffee so
on December 23, 2021
Posted by: amberk159
Nespresso makes coffee so fun at home. I use my nespresso multiple times a day and my frother at least every other day. I’ve had them both for a year now and have had no issues. There are so many coffees to try. Will be using this forever and would recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Loveeeee this coffee and
on December 22, 2021
Posted by: Anonymous
Loveeeee this coffee and espresso machine. We use it almost every single day! I make iced coffee preparing the espresso shots, pouring the shots over ice in a cup and adding in syrup and milk. Highly recommend this machine!
Written by a customer while visiting influenster.com
Customer Rating
5
I used this at
on December 21, 2021
Posted by: sader6
I used this at a friends house and FELL IN LOVE. I cannot wait until i’m able to purchase one for my own home. It’s quiet and easy to use and my coffee came out perfect. I recommend buying one if you are able to afford one.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing & Life changing
on December 20, 2021
Posted by: Mike
from New Jersey
This is an amazing cofeee maker! Makes best expresso coffee with Milkf Frother ! Just amazing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
One of my favorite
on December 20, 2021
Posted by: foroughf
One of my favorite machines, the coffee is so good and so many flavors to choose from, super easy to make coffee in the morning and the frother works really well for lattes. Amazing
Written by a customer while visiting influenster.com
Customer Rating
5
This is the best
on December 19, 2021
Posted by: rachelk744b
This is the best kitchen gadget I’ve ever used. Saves me so much money and it’s sooo convenient for busy mornings. I like that you can. Cold froth too. Everyone can be a barista with this
Written by a customer while visiting influenster.com
Customer Rating
1
Horrible, terrible & not worth it.
on December 18, 2021
Posted by: Clarisse
from Fort Belvoir, VA
Frother broke after a few uses, the machine itself broke under a year of having it.
Not impressed. Do not waste your money.
Not impressed. Do not waste your money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, December 20, 2021
Thank you for your review, Clarisse. We certainly want your Nespresso experience to be special and exactly to your satisfaction. We’re happy to see you were able to speak with a Machine Expert and arranged to receive a replacement machine. For best maintenance for your Vertuo Next machine, we recommend to always eject the used capsule after every use, run the Clean Cycle once a week to eliminate coffee grounds build up within the brew unit, and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
If you need assistance with your new Vertuo Next machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
If you need assistance with your new Vertuo Next machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA