Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love my new Nespresso machine!
on February 18, 2026
Posted by: MalakS
[This review was collected as part of a promotion.] I’m a long time and loyal Nespresso user (since 2020) so I was so excited to try out and use the vertou next. The dark grey color looks super sleek and modern on my counter and it blends in beautifully. It was easy and straight forward to set up and descale. What really sold me is how easy it is to use. Pop in a pod, press one button, and you get the perfect espresso shot. The crema it produces is surprisingly rich and smooth and way better than I expected from a pod machine. I love that I can switch between a quick espresso and a full cup of coffee depending on the day. It heats up fast (which matters on busy mornings), and cleanup is easy. The used pod container holds quite a few capsules before needing to be emptied, which is convenient. If you want something compact, stylish, and consistent without the fuss of a traditional espresso machine, this is a great option.
Written by a customer while visiting influenster.com
Customer Rating
5
A fantastic coffee machine!
on February 18, 2026
Posted by: NicoleG
[This review was collected as part of a promotion.] I love this product! This is so user friendly and incredibly easy to use! It’s quick and works great. The coffee also tastes great too and I will definitely be ordering more of the pods and using this product from now on!
Written by a customer while visiting influenster.com
Customer Rating
4
The coffee is good, but the machine does not come
on February 18, 2026
Posted by: TinaH
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next coffee machine, free of charge, in return for my honest and unbiased review. The instructions for use/to make the coffee, have pictures, but no words to fully explain all that you need to do, so that could have been an issue I weren't used to other similar machines. The used pod container is nice, but in an effort for the machine to look more minimalistic and streamlined, the chose to forgo a handle or pull tab to open it. If you do not have grown out nails or something to slide in the little opening, you cannot get it open. The same goes for the back water reservoir. The lid has nothing to pull it up. It could at least have a thicker lid edge for ease of lifting said lid away. The unlock is easy, but pushing the top back down to lock it was quite a test of strength. You may not want to get this for your little old grandma unless she works out. The pods are very aesthetically pleasing with the vibrant frosted colors. Putting the pods in is easy. When it finishes brewing, you open the machine, and it flips the pod backwards into the used pod receptacle. Having said that, if you open it up before the coffee is brewed, it will flip backwards down the escape hatch leading to said receptacle, and you'll have to go ferret it out of there.. The machine looks nice and would be good for a home with less counter space, or if you just want your countertop to look clear of clutter. It is easy to run for brewing your coffee, after you get past closing it (Save your strength for that part.) :*D
After loading the coffee pod, and closing the top of the machine, you set your cup on the support accessory or no accessory at all. If you have a taller cup, and hit the little cup/brew button on top of the locking mechanism. I used the ice ice leguero light blue pod. I added sweetener, half and half, and ice, then I stirred and enjoyed a rich delicious iced coffee. I was slightly confused at first when I brewed it because there was very little liquid in the cup. But after adding ice, sweetener, and half and half, it made much more of what was brewed. The coffee has a lot of flavor. Although the smallest pods are very small, they pack big flavor. I was sad to have finished my iced coffee, because I wanted more. The biggest issues that I have with this machine is that I wish it brewed slightly larger cups, and I wish that they had the reusable pod like some of the other one cup coffee machines do, instead of having to purchase those certain flavors, when you have your own favorite that you like to drink a lot of the time. When you are about to brew a cup and you have closed the machine, you press it once for a small size cup, twice for a medium size cup, and three times for a large size cup. With a few small tweaks, this Nespresso Vertuo Next coffee machine could be quite extraordinary. I do recommend this coffee machine to family, friends, and the general public, even without the tweaks, because it does make a darn good cup of coffee..
After loading the coffee pod, and closing the top of the machine, you set your cup on the support accessory or no accessory at all. If you have a taller cup, and hit the little cup/brew button on top of the locking mechanism. I used the ice ice leguero light blue pod. I added sweetener, half and half, and ice, then I stirred and enjoyed a rich delicious iced coffee. I was slightly confused at first when I brewed it because there was very little liquid in the cup. But after adding ice, sweetener, and half and half, it made much more of what was brewed. The coffee has a lot of flavor. Although the smallest pods are very small, they pack big flavor. I was sad to have finished my iced coffee, because I wanted more. The biggest issues that I have with this machine is that I wish it brewed slightly larger cups, and I wish that they had the reusable pod like some of the other one cup coffee machines do, instead of having to purchase those certain flavors, when you have your own favorite that you like to drink a lot of the time. When you are about to brew a cup and you have closed the machine, you press it once for a small size cup, twice for a medium size cup, and three times for a large size cup. With a few small tweaks, this Nespresso Vertuo Next coffee machine could be quite extraordinary. I do recommend this coffee machine to family, friends, and the general public, even without the tweaks, because it does make a darn good cup of coffee..
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Expensive but delicious
on February 18, 2026
Posted by: RachelM
[This review was collected as part of a promotion.] I am not going to lie, I am not super impressed with the cost of the pods but the coffee is so delicious I can definitely see this machine remaining as a part of my morning routine and if nothing else it is still cheaper than going to the coffee shop. The machine is super easy and I love that it sets itself based on the pod you insert. The machine has a small sleek design and it disposes the pod into its own waste bin. It is quieter than an espresso machine but louder than a drip coffee pot system.
Written by a customer while visiting influenster.com
Customer Rating
5
Tasty flavorful coffee machine!
on February 18, 2026
Posted by: LindaA
[This review was collected as part of a promotion.] This coffee machine makes the best coffee perioddddd. My coffee has been tasting better since I was given this! It makes it so much tastier and flavorful! I will definitely be using this for espressos and hot coffee. I couldn’t figure out how to make the perfect iced coffee yet, but I’m still trying.
Written by a customer while visiting influenster.com
Customer Rating
5
the chicest way to wake up
on February 19, 2026
Posted by: HelenD
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is sleek, slim, and actually makes your counter look better. Modern design, small footprint, big “I have my life together” energy.
Yes, you’ll hear it soon while brewing, it’s not silent, but it’s quick and over fast. More power moment than problem.
Setup? Plug, rinse, brew. The water tank and pod container are perfect for daily use, and clean up is simple.
The coffee? Rich crema, bold flavor, multiple size options, very coffee shop at home vibes.
Stylish. Simple. Reliable. Absolute morning upgrade
Yes, you’ll hear it soon while brewing, it’s not silent, but it’s quick and over fast. More power moment than problem.
Setup? Plug, rinse, brew. The water tank and pod container are perfect for daily use, and clean up is simple.
The coffee? Rich crema, bold flavor, multiple size options, very coffee shop at home vibes.
Stylish. Simple. Reliable. Absolute morning upgrade
Written by a customer while visiting influenster.com
Customer Rating
5
Espresso joyyyy
on February 19, 2026
Posted by: JessicaB
[This review was collected as part of a promotion.] I absolutely love this machine. It works quick and is so easy to use. It provides such a smooth great coffee. And the flavors of pods are perfect. Its quiet and easy to clean. Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome 😎
on February 19, 2026
Posted by: MeaghanM
[This review was collected as part of a promotion.] Very reliable coffee machine with high performance. Easy to maintain and clean. Very quiet and noise free. Would recommend trying this machine!
Written by a customer while visiting influenster.com