Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7 out of 5
4.7
(1,553 Reviews)
Open Ratings Snapshot
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product. 
(
646 out of 707
)
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Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5 out of 5
5
It’s easy to use. You can’t go wrong.
on February 17, 2026
Posted by: MaryB
[This review was collected as part of a promotion.] Set up was quick and easy. The Nespresso vertuo next uses a special brewing method called centrifusion, which spins the pod to create a rich creamy on top. Every cup I’ve made has come out smooth, warm, and full of flavor. It has an easy one button brewing.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great coffee machine!
on February 17, 2026
Posted by: AngelaS
[This review was collected as part of a promotion.] Absolutely love this machine! The perfect double shot of espresso to start my morning. Easy to use and makes great coffee. Compact size and fits well on my little coffee station. Easy to clean the machine. Love the dark grey color!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Life changed
on February 17, 2026
Posted by: AmberD
[This review was collected as part of a promotion.] I am in love! Gone are the days of at home coffee tasting watery and half the strength! This nespresso machine produces the best at home coffee I’ve ever tasted! I love that the pods have a barcode that make brewing simple! I was unsure if I would like not having a screen with buttons and options but I’ve found that it’s even easier to use since it has such smart capabilities. Sometimes I do find that the water could be warmer but otherwise I think that it’s great value compared to other at home brewers! I will never go back to traditional methods of having my coffee!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love it!
on February 17, 2026
Posted by: LisaD
[This review was collected as part of a promotion.] Wow! What an amazing machine. I love the size and how it fits so nicely on my counter. The pods are so easy to use and make a fantastic cup of coffee/espresso. It’s super quick and comes out piping hot. The machine is so easy to clean too which is a big plus. So excited to have this and even better that I’m saving so much on buying coffee every day!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Amazing espresso machine
on February 17, 2026
Posted by: YasamanJ
[This review was collected as part of a promotion.] Wow I love how convinient this machine is to use! It’s not very heavy but is very steady! The espresso extraction is comparable to a coffee shop for half the cost! Love the size as it does not take up to much counter space! Very durable!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great design, great coffee!
on February 17, 2026
Posted by: RichelleL
[This review was collected as part of a promotion.] This is very easy to use once you get the hang of it. It took me a moment to figure out how to do the initial water rinse but the app videos really helped. I love that it automatically know what size cup based on the capsule you put in. You do have to make sure you put an appropriate size cup for the capsules so water doesn’t overflow.
It is nice that you can make multiple size cups as well as a carafe. The water container holds a good amount of water and makes it where you don’t need to keep feeling it up multiple times a day. After using when you open it back up the capsule pops out into the side of the machine until you trash the empty capsules, which is kind of handy. The machine itself is a bit long but it’s thin and not wide so it fits nicely on your counter or side table.
It’s pretty fast and seems to brew my coffee and espresso’s really good. I haven’t had any issues with the machine so far. It seems very durable and has a great design. I definitely recommend it.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great and fun to use
on February 17, 2026
Posted by: AmyD
[This review was collected as part of a promotion.] I received this compliments of Influenster. This product is very nice! At first, I found it a little complicated to get set up, especially because it relies on Bluetooth. But once I achieved the set up, I got right down to business and started brewing my beverages. The design is sturdy snd it doesn’t weigh too much. It wasn’t overly loud and was comfortable with the amount of sound that it does produce. It can make larger amounts of coffee but it may cost you an extra pod. The only negative, is the pods are not cost friendly and other pods don’t work with this machine. I expect it to last a long time, considering the durability.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Great one button espresso machine!
on February 17, 2026
Posted by: BetsyB
[This review was collected as part of a promotion.] I love Nespresso! You can enjoy 6 different size drinks with the Vertuo Next! I love how thin and compact it is; great for any space! Easy setup and use; heats in under 30 seconds and just one push of a button and you have your drinks! The machine is a little noisy but the smooth taste of the coffee is worth it!
Written by a customer while visiting influenster.com
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