Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,222
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
No room for improvement
on February 28, 2022
Posted by: umsteadk
No room for improvement except for size. Everyone needs one of these. I’ve never had so many recommendations for one product in my life. Buy this or be tired.
Written by a customer while visiting influenster.com
Customer Rating
5
I LOVEEE my Nespresso!!!
on February 28, 2022
Posted by: brookez8
I LOVEEE my Nespresso!!! It is worth the splurge! It makes the best coffee and there’s no more need to run to Starbucks every morning (only sometimes now lol) but honestly, the Nespresso pods are delicious and amazing! I highly highly recommend purchasing one of these because it is so worth it in the long run, especially if you enjoy lattes, macchiatos, etc. it’s awesome!!
Written by a customer while visiting influenster.com
Customer Rating
5
I LOVE my nespresso
on February 28, 2022
Posted by: Anonymous
I LOVE my nespresso and all of the pods I have tried too. The coffee is great my only complaint is that it does not come out very hot. I know a lot of others have had difficulties with the machine but I have not. I would recommend this product to others!
Written by a customer while visiting influenster.com
Customer Rating
5
I was so happy
on February 25, 2022
Posted by: lisam358
I was so happy to receive the Nespresso Vertuo Next coffee and espresso machine bundle! This is a sleek machine. I received it in cherry red, which looks great with my kitchen. I love that this machine makes a one ounce espresso all the way to a full carafe of coffee! It’s easy to use and the espresso and coffee are delicious.
Written by a customer while visiting influenster.com
Customer Rating
4
PRO: (1) Easy to
on February 23, 2022
Posted by: jiny2
PRO: (1) Easy to use (2) wild range of coffee pod selection (3) decent espresso. CON: (1) machine is expensive (2) coffee pods are expensive (3) coffee selections are limited to what Nespresso Vertuo line can offer.
Written by a customer while visiting influenster.com
Customer Rating
5
We will never go
on February 22, 2022
Posted by: taylorn17
We will never go back to Keurig! I bought my Nespresso Vertuo/Milk Frother bundle about a year and a half ago, and my husband and I love it so much! Keurig coffee just doesn't hit the mark anymore now that I have used the Nespresso. The pods are not cheap, but they are definitely cheaper than buying Starbucks every day. I honestly prefer my Nespresso coffee/lattes more than my old Starbucks order.
Written by a customer while visiting influenster.com
Customer Rating
1
Breaks every couple months
on February 21, 2022
Posted by: CV
from Dallas
The machine design is downright poor. I’ve replaced mine multiple times and have no hope that I won’t have to replace it again in the near future. Unfortunately I think it’s the best looking machine; it functions better as a decorative object than a coffee machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H. , Customer Service , February 22, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVVEEEEE my nespresso machine!
on February 21, 2022
Posted by: jasmyns
LOVVEEEEE my nespresso machine! This is easily the best purchase I made last year. I am a barista and the espresso pods taste just as great as getting it fresh from my coffee shop! I buys syrups so I can make my favorite lattes!!!
Written by a customer while visiting influenster.com