Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Amazing
on February 13, 2026
Posted by: MeaganW
[This review was collected as part of a promotion.] I am so in love with this machine. I love having my morning espresso but it can be very tedious in general with a normal espresso machine. The Nespresso makes this such an easy task. The only downside is that you don’t have many options when buying the pods.
Written by a customer while visiting influenster.com
Customer Rating
4
Vertuo makes a good cup of Joe
on February 13, 2026
Posted by: PuaR
[This review was collected as part of a promotion.] This is one of the easiest coffee makers to use. Just pop in a pod, press the button, and it scans the barcode on the pod to direct the preparation of coffee. I think it’s really cool that you can also hook it up with your phone to brew! There’s minimal mess, and it’s a good size for the counter. The only real downsides are that the pods are kind of pricy, the temperature isn’t as hot as it could be, and the brewing is a bit louder. All in all, cool and modern!
Written by a customer while visiting influenster.com
Customer Rating
5
Minimal effort and space
on February 13, 2026
Posted by: MichelleG
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next! Espresso drinks or coffee drinks are brewed quickly and with ease! The Nespresso pods are specifically for this machine only. You can blend the drink that you wish to have without having to to go to a coffee shop!! The machine is easy to use and does not require a lot of space ! The press of a button produces instant results!!
Written by a customer while visiting influenster.com
Customer Rating
5
The perfect cup of coffee!
on February 13, 2026
Posted by: HeatherB
[This review was collected as part of a promotion.] Wow! This machine makes the best coffee! It’s so cool how you can choose based off the pod which type of coffee you want and the size and amount of water. The temperature heats perfect and it is easy to assemble. The sleek design and packaging is so luxury. The durability of this machine is very high quality.
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on February 13, 2026
Posted by: NourA
[This review was collected as part of a promotion.] The Nespresso Vertuo Next looks sleek and modern and doesn’t take up much counter space, which I love. The design is simple and clean, and it’s super easy to use with just one button. Brewing is fast and the coffee comes out hot with a thick crema, and I like that it automatically adjusts to each pod size. The capacity is decent for daily use, though if you drink a lot of coffee you’ll refill the water tank pretty often. Build wise, it feels lightweight and mostly plastic, not super heavy. Reliability is great & I can always rely on it for a good cup of coffee in the morning. Overall it’s convenient and makes good coffee, but durability isn’t its strongest point.
Written by a customer while visiting influenster.com
Customer Rating
4
Sleek and Fantastic Coffee Maker
on February 13, 2026
Posted by: LouisaR
[This review was collected as part of a promotion.] I was so excited to try the Nespresso machine! It's sleek and has a slim profile that fits nicely on the kitchen counter. It is simple in design and the pods can be recycled! I tried regular coffee, iced coffee and decaffeinated coffee so far. All were rich (in a good way) tasting and very smooth. I tried without anything added then also with sugar and milk (which is my preference with coffee); I very much enjoyed the flavor and feel of each flavor/style. Although the machine is simple, I didn't like that the instructions were quite lacking; this did make the experience confusing for me honestly. I think the instructions could be improved with a few simple step by step guides with words (even if it is such a simple machine it would help).
Written by a customer while visiting influenster.com
Customer Rating
5
A great investment for cafe-quality espresso at ho
on February 13, 2026
Posted by: NicoleK
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo for a while now, and honestly, it’s completely changed my at-home coffee routine. The biggest standout for me is how easy it is to use. You pop in a pod, press the one button, and it automatically adjusts the brew settings.
The coffee itself is consistently smooth and rich, with that signature thick crema on top that makes it feel like something from a cafe. I love that there are multiple cup sizes-from espresso shots to full mugs-so it works whether I want a quick boot or a slow morning coffee.
Another thing I appreciate is the sleek design. It doesn’t take up much counter space and looks modern and clean in my kitchen. It heats up quickly which is perfect for busy mornings.
The only downside is that you are limited to Neapresso’s Vertuo pods, which can be a bit more expensive than traditional coffee. But for me, the convenience and quality make it worth it.
Overall if you want cafe-quality coffee at home without the learning curve of a full espresso machine, the Nespresso Vertuo is a great investment.
Written by a customer while visiting influenster.com
Customer Rating
5
Worthy upgrade
on February 13, 2026
Posted by: TinaM
[This review was collected as part of a promotion.] I recently upgraded to the Nespresso Vertuo Next. I kept the older model for years and the first thing that caught my eyes was the design. The look is much more stream line and modern. The older version was great but this one gives a clean refined look on the counter.
One of my favorite features is the hidden trash bin! I love that the used pods are completely our of sight. It looks neat. It is a small detail but makes such a huge difference.
I am not a huge fan of the smaller water tank, I find myself refilling it much more often. That is probably my only complaint.
Coffee is made daily in my home. I swear the coffee brews better and is stronger and much more potent. Even the smell while its brewing is more potent. I think I have an upgrade in machine and flavor!
The mug replacement is another thing I enjoy. It is much easier to move and feels intuitive. Whether using a small or large mug it is smoother. This is worth the upgrade.
Setup and clean up and overall experience is smoother and easier. The process moves faster to prepare as well.
Written by a customer while visiting influenster.com