Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Goodbye coffee shops
on February 12, 2026
Posted by: lizzyw24_3929
[This review was collected as part of a promotion.] I am so excited about the Nespresso Vertuo! This machine creates coffee shop quality espresso drinks in seconds. The machine is thin, light and fits perfectly into any space. I love the gray color for a sleek look. The Nespresso was so easy to set up and get started and comes with detailed instructions.
Written by a customer while visiting influenster.com
Customer Rating
4
Sleek design
on February 12, 2026
Posted by: annad607_9877
[This review was collected as part of a promotion.] The sssembly was easy, and the sleek design fits into smaller spaces. The maintenance seems ok but unsure of how to take apart. It seems durable but worried it could easily break.
Written by a customer while visiting influenster.com
Customer Rating
5
The absolute best!!
on February 12, 2026
Posted by: douglasmc_5187
[This review was collected as part of a promotion.] This machine has become my absolute favorite way to indulge in my coffee habits. It’s incredible tasting coffee every time, like you just left your favorite coffee shop on the corner. Heats up super fast, highly recommend
Written by a customer while visiting influenster.com
Customer Rating
5
Loved it!
on February 12, 2026
Posted by: tzell1986b_1456
[This review was collected as part of a promotion.] Loved this machine! It was easy to open and use the pods it felt very durable. It fit neatly on my counter and I liked how tall it was and the different size cups that could fit under it when using the tray. It was a little loud but it was manageable. The coffee and expresso were creamy and delicious.
Written by a customer while visiting influenster.com
Customer Rating
3
Very user friendly but not hot enough
on February 12, 2026
Posted by: bfin_3350
[This review was collected as part of a promotion.] I was a little underwhelmed by this coffee maker. It’s a lot louder than I expected and the coffee was not very hot - I had to microwave it after putting my cream in. But as far as being user friendly, the Vertuo Next is really easy to use. The instructions are super simple and it’s easy to maintain. The size of the machine is just right for an average persons countertop. For the price and the ease of having a cup of coffee at the press of a button I would still recommend.
Response from influenster.comBy Kendall, Customer Service, February 13, 2026
Thank you for your honest review. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. We recommend preheating your cup to keep the coffee hotter longer. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenience
on February 12, 2026
Posted by: tinas389_5125
[This review was collected as part of a promotion.] Nespresso is awesome!! this machine is beautiful high-quality. Does it take long to heat? The functions are easy to use. Have the convenience of making high-quality coffee at home. this fishing machine is not too heavy and has several different capabilities of making different types of coffee or espresso. Love it.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on February 12, 2026
Posted by: krishii16_1697
[This review was collected as part of a promotion.] I absolutely loved this coffee. It’s so nice and strong and it just hits the coffee spot. If you are a coffee lover, like I am the temperature they’re brewing. Everything is just perfect. The flavors are amazing in the sample box. I got and can’t wait to order more.
Written by a customer while visiting influenster.com
Customer Rating
5
Making a cup of coffee/expresso has never been so
on February 12, 2026
Posted by: mariaz15_2708
[This review was collected as part of a promotion.] I received this free from Influenster and Nespresso in return for my honest opinion. The design of this perfect, it fits simply anywhere, its not big and bulky either. It does make noise when working,but it's just doing its job. The first sight of beautifully made coffee layers and that frothy foam will have you not even noticing it's sound, since it's being made slowly and perfectly each time. One option you will love as well, it can be set up to make automatically from your phone as well. You will love watching each cup being made, and the flavors of coffees, or expressos are endless. After each devine cup, when replacing a new capsule in, the old one gets picked up and slid down into its very own container to keep secure until emptied later. Your friends and family will be impressed, your house will be filled with over flowing coffee fragrances. The machine is already attractive to the eye,but will definitely leave company impressed.
Written by a customer while visiting influenster.com