Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,222
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love it!
on September 20, 2022
Posted by: Anonymously Sarah
from Minneapolis, MN
[This review was collected as part of a promotion.] I e never used a Nespresso maker before but I love this thing! One thing that is particularly amazing about it is the small size. It fits neatly among my other countertop appliances and looks sleek.
In terms of brewed coffee, wow! It is so good with the frothy top layer. I add oat milk to my coffee and it works well here, but for some reason, it makes it really cold and I have to heat it in the microwave (I don’t have to do that with coffee from a regular coffee maker). I guess I need to play around with it and see if I can get my coffee hotter out of the machine
Brewing is extremely easy, with only one button on the machine. However, make sure you properly insert the water chamber or you will receive an error.
The biggest issue I had was getting the proper amount of water to flow through the machine. The directions are severely lacking here and I had to Google it. Here’s the trick: turn on the machine, then add pod and lock shut, check water level, then press AND HOLD the brew button until you get enough brewed coffee. The machine will then remember that setting and you won’t need to hold the button going forward. It will brew the perfect amount in less than a minute!
I was able to easily connect the brewer to my app on my phone, which is helpful for decoding errors.
Overall, this is a really good cup of coffee at home. If you like fancy, coffee shop quality, this is your answer!
In terms of brewed coffee, wow! It is so good with the frothy top layer. I add oat milk to my coffee and it works well here, but for some reason, it makes it really cold and I have to heat it in the microwave (I don’t have to do that with coffee from a regular coffee maker). I guess I need to play around with it and see if I can get my coffee hotter out of the machine
Brewing is extremely easy, with only one button on the machine. However, make sure you properly insert the water chamber or you will receive an error.
The biggest issue I had was getting the proper amount of water to flow through the machine. The directions are severely lacking here and I had to Google it. Here’s the trick: turn on the machine, then add pod and lock shut, check water level, then press AND HOLD the brew button until you get enough brewed coffee. The machine will then remember that setting and you won’t need to hold the button going forward. It will brew the perfect amount in less than a minute!
I was able to easily connect the brewer to my app on my phone, which is helpful for decoding errors.
Overall, this is a really good cup of coffee at home. If you like fancy, coffee shop quality, this is your answer!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features! Delicious espresso
on September 19, 2022
Posted by: Lace
from Ohio
[This review was collected as part of a promotion.] I'm an avid coffee drinker but didn't have much experience with espresso let alone making one. The nespresso next espresso machine has changed all that and my love and appreciation for coffee has deepen for a new found enjoyment of espresso. The capsules are easy to use and I think it's great that it disposes if the used capsule. Very happy with my Nespresso! It's made an espresso lover out of me!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on September 19, 2022
Posted by: Boymom827
from Dracut ma
[This review was collected as part of a promotion.] I was a bit confused at first.. but after re-reading the coffee box it was such a simple set up. Fill the water pick a pod and brew, depending on espresso or coffee the machine already know what pod you put it. When you open it the machine picks up the used pod and moves it to the trash chute (super helpful). The coffee is hot and tastes just let anything you would get from your neighborhood coffee shop if not better. Only complaint is that it’s louder than the average machine but at most is about 30 seconds for a full cup so not long and it’s worth it because the coffee is just so good
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love
on September 19, 2022
Posted by: Amylynn
from Mississippi
[This review was collected as part of a promotion.] Absolutely love this machine. I love how sleek it looks and how it's made of recycled plastic to help the planet. It makes making coffee in the morning so ready and it makes some good tasting coffee..
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for its size!
on September 19, 2022
Posted by: Svan
from Atlanta, GA
[This review was collected as part of a promotion.] I’ve only had the machine for a few weeks now, but super happy with it. Love the versatility.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Espresso anyone?
on September 19, 2022
Posted by: Bsliving
from Tucson, AZ
[This review was collected as part of a promotion.] Can I call an espresso/coffee maker sexy?? Because it is. The slim design doesn't take up a bunch of space on my countertop and it was hard to pick which color I liked best. Easy to use, I like that it has multiple options for how big of a pick me up that I need for the day, even a carafe option! Overall, so happy that I got this product!
Pros: Easy to Use, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE LOVE
on September 19, 2022
Posted by: monicammm
from Olivia, MN
[This review was collected as part of a promotion.] If you love coffee, this is for you! It makes a single cup of perfection! There are so many flavors and you can pick which flavor you want based on how strong you want it as well. We are so glad we upgraded from the other single brew cup to this machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes an amazing cup of Espresso!!
on September 19, 2022
Posted by: ESam123
from San Antonio, TX
[This review was collected as part of a promotion.] This coffee makes an amazing cup of espresso! It tastes just like it does in Europe! The machine is very easy to use. My only complaint is that the water cartridge is round and makes the machine stick out relatively far from the wall. I feel like it would’ve been more ergonomic to make it a flatter squares cartridge so that it does not sit so far away from the wall. I love that the pods are recyclable and there are so many flavor options! I will use this Espresso machine multiple times daily! I love it!
Pros: Easy to Use
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA