Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Brews luxury coffee quickly
on February 12, 2026
Posted by: mckennau2_7090
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a fantastic way to brew quality coffee. The machine was incredibly easy to set up. It only took me around 10 minutes to fully set up the machine and have everything ready to go. It comes with a user manual and guides to help walk you through the process, step-by-step of how to set it up, how to clean it, and how to brew your coffee. It is very user-friendly and not hard to get the hang of how to use it. The Vertuo Next is a truly gorgeous coffee machine. It looks very modern and sleek and I think it would look good in any kitchen, dining room, or living space. Mine is in the color dark grey which I think looks like a nice neutral color and it looks wonderful set up on my coffee bar in my kitchen. It really is an aesthetic and beautiful looking machine. The main downside is that I wish this was slightly more compact. It is a bit too long in length and it hangs off of my coffee bar area where I have it set up. There is an included mug, Rester or holder which you can put onto the machine that makes it slightly too long for my set up area. However, if you have your machine placed on a larger area like a table or an island or counter space I don’t think this would be an issue for you. My space is just a bit too small for the size of the machine. The upside to this is how tall the machine is. It is a lot taller than other espresso machines that I’ve seen on the market. You can fit a variety of cup sizes underneath it. Whether you are brewing a single shot of espresso in a small mug or you would like to make a bigger full tumbler of iced coffee, this is a great machine for you. The Vertuo Next is able to brew six different coffee sizes, making this the perfect machine for coffee lovers of all kinds. It can brow, single and double shots of espresso along with other large larger coffee sizes like a full carafe. My favorite pod size to brew is a double shot of espresso. Nespresso also makes a variety of pod flavors and coffees, and I am excited to keep testing out the different varieties. The brewing process is very quick and it only takes 15 to 20 seconds to heat up. My coffee typically brews in around two or three minutes so it is a very quick process. I also like the recycling container that is located on the side of the machine. It can hold anywhere up to 10 pods of coffee so it is a great size vessel for keeping the pods once they are used up. It is easy to empty this recycling container once a week. Another cool aspect is the Bluetooth and Wi-Fi connectivity feature where you can customize your cup preferences, and other personalized settings. It also has an automatic shut off feature after two minutes of inactivity so you don’t have to worry about turning it off after every single use. I really enjoy using the Vertuo Next for brewing luxury coffees each morning!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing coffee machine!
on February 12, 2026
Posted by: tatjanaflo_602
[This review was collected as part of a promotion.] This coffee maker from the brand Nespresso Vertuo Next has been a game-changer for my morning routine! It's sleek matte black and dark grey design perfectly matches my kitchen countertop. The machine is compact and easy to operate, with just one button but multiple options to choose from. Depending on the capsule (S-XL), you can brew different cup sizes, from an Espresso to a Carafe. It features a removable medium-sized (1-liter) water tank, an auto shut-off function, and heats up in less than half a minute. I appreciate that the brand thought of many details, like allowing you to adjust the cup holder position to prevent messes. Also by downloading the Nespresso app, you can monitor your coffee drinks, maintain the machine, and troubleshoot if needed. The best part is the coffee itself! I love the flavor that this machine produces- it's creamy, hot and foamy, just the way I like it! All the part are durable and well-made. The brand offers a one-year warranty which is amazing. I'm really impressed and would definitely recommend it.
Written by a customer while visiting influenster.com
Customer Rating
4
Clean model
on February 12, 2026
Posted by: ErikaW
[This review was collected as part of a promotion.] So I do love that this machine is hooked up to your phone so all of your options are made simple through your phone. There’s not all like the buttons on the device which I guess could be a pro in a con cause if you’re not wanting to hook up something to your phone then you’re simply gonna have to like push the button up on top but the only thing why I didn’t give it five stars was it said that it was coming with a sample pack of cups and it did not so I had to order some so that way I could give this a fair review
Written by a customer while visiting influenster.com
Customer Rating
5
Love this thing
on February 12, 2026
Posted by: tabdwalk_7605
[This review was collected as part of a promotion.] This Nespresso machine is great. I like that the drip tray can be adjusted based on size of cup used. The coffee comes out hot. You can make coffee, espresso, and many other concoctions. Easy to assemble- you just pull out of box & wipe down. All you have to do is put water in, plug it up and insert pod then press on. Easy peasy!
Written by a customer while visiting influenster.com
Customer Rating
5
In love!!!
on February 12, 2026
Posted by: drem4_9162
[This review was collected as part of a promotion.] Omg Im in love!!! This thing is amazing! It will make me whatever I program it to make! No more guessing on if it's too much water or not enough! And the pods are so easy to use. The color code is so easy.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely obsessed!!!!
on February 12, 2026
Posted by: cruelladevilmua_1449
[This review was collected as part of a promotion.] When I tell you I am absolutely obsessed with this coffee and expresso machine, I mean it! Firstly, it pairs to your phone via Bluetooth and wifi, which is super convenient! But, the craziest part is that the coffee machine actually reads the barcode off of the coffee capsules and it will know the size and kind of coffee to brew. Also, the machine brews the coffee so fast, it feels like 30 seconds or less! And the coffee and expresso capsules they offer are heavenly, even with iced and decaf options! Another amazing feature is that it froths the coffee as it comes out and I have never had a coffee machine do that! And the last but certainly not least feature is that when you open the machine to remove the empty capsule, it flings the empty pod into a compartment so you can easily get rid of multiple pods at a time. It has transformed my morning into a luxurious and relaxing experience. I literally wake up so excited for my several cups of coffee.
Written by a customer while visiting influenster.com
Customer Rating
4
Loud
on February 12, 2026
Posted by: emmyc1_5872
[This review was collected as part of a promotion.] It’s a bit of a learning curve coming from the keurig. It makes a smooth coffee, but it is a bit loud. It feels well made and is sturdy. It is longer and the cleaning cycle takes a bit of time.
Written by a customer while visiting influenster.com
Customer Rating
5
Wowza! I’m impressed!
on February 12, 2026
Posted by: KristiW
[This review was collected as part of a promotion.] What a great product! Able to detect pod that is present and self adjust water needed to make the best cup (smart coffee)! Makes a cup of the perfect coffee quickly. Easy to use. Made well, it is heavy. Easy clean and descale mode. Top locks after pod placed for safe use. Coffee pods are sold separately.
Written by a customer while visiting influenster.com