Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
1,222
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Most convenient machine I've ever used!
on September 21, 2022
Posted by: Stephcop33
from Sheridan Or
[This review was collected as part of a promotion.] I am so excited to write this review. I love my coffee, and I got this Nespresso machine to upgrade my coffee experience and make my own espresso drinks at home. I am having so much fun with it! I was a little confused at first about the cup sizing to capsule ratio and how much water would go through with the press of a button. I have tried several of the trial capsules and it seems to do all of the work for me! It automatically knows exactly how large the capsule is and adjusts accordingly, but you can also add water by pressing the button again. I am very happy with this machine overall.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Cons: Too Expensive, Too Noisy, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Streamlined
on September 21, 2022
Posted by: Cclo9
from Minneapolis
[This review was collected as part of a promotion.] I am upgrading from the Vertuo to the Vertuo Next and am loving it! I love the Wi-Fi/Bluetooth connectivity features to monitor water levels, etc. This is definitely an upgrade in technology from the older Nespresso machines. I also LOVE the option to brew Carafe sized coffee with the larger pods. This comes in handy when you have more than one person who wants a coffee in the morning. I also like there the option still exists to use the smaller, single sized serving pods as well. This machine takes up less counter space than the old machine and looks very nice. I like that the entire process of making coffee seems streamlined. I love my new machine!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use!!!
on September 21, 2022
Posted by: Lleis1979
from Rice lake wi
[This review was collected as part of a promotion.] Talk about fancy !!! The slim design of the Nespresso Vertuo is perfect for anyone who doesn't have a lot of counter space! The pods are different thickness for one shot, 2 shot and coffee. So easy to figure out, love how the pods pop out when you open it and drop inyo the used bin. Bluetooth capability to help trouble shoot any problems. High quality machine! The espresso is so very smooth and creamy . Delicious taste! I'm hoping pods become a little more affordable. I highly recommend the Nespresso Vertuo!!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
OMG, this thing is so cool.
on September 21, 2022
Posted by: Fajita
from Bellaire, MI
[This review was collected as part of a promotion.] So I have known about the Nespresso pod machines for a while, a buddy of mine had one at his house and my wife had one at work at her last job. But not until it was on our counter did I really get the appeal of just being able to throw in a pod and then enjoy an espresso.
I've had several espressos and a few coffees. This one came with a sleeve of espresso pods and a nice little box of assorted coffee pods, reminded me of a box of chocolates, but you know coffee pods.
It also came with a glass mug. Which reminds me, the little stand you rest the mug on is easily adjustable, you can move it up for a small espresso style cup and down to the middle for a standard sized mug, and then there is a bottom setting for the BIG mugs.
My wife already hit a local store and grabbed some pods, while we wait for the online order she placed to arrive.
I am very much enjoying, it I got it for her, but I am loving it too.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fancy but simple
on September 21, 2022
Posted by: Ellay
from Ojai, Ca
[This review was collected as part of a promotion.] Love love this product! The design is sleek yet looks like it means business. It fits on my countertop between the
coffee maker and toaster oven and blends in seamlessly. Set up was easy, self-cleaning features are great. And of course, it makes an excellent espresso. What a treat.
coffee maker and toaster oven and blends in seamlessly. Set up was easy, self-cleaning features are great. And of course, it makes an excellent espresso. What a treat.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and delicious coffees!
on September 20, 2022
Posted by: MamaBear003
from Chicago
[This review was collected as part of a promotion.] I love, love, love this Nespresso coffee machine and the delicious coffees the Nespresso Vertuo capsules make. It is super easy to use- just place the capsule in the machine, close and lock the top the press the button at the top of the machine. Out comes beautiful coffees and espressos with perfect crema and delicious taste. Some capsules I drink straight, others pair nicely with milk.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent cup of espresso!
on September 20, 2022
Posted by: Christina45
from Virginia
[This review was collected as part of a promotion.] We are big coffee drinkers in my house and I’ve been very pleased with the quality from this Nespresso Vertuo Next machine. The machine is super easy to use and quick to clean. It makes great tasting espressos and the carafe function is great for larger quantities. I’m looking forward to getting more pod varieties to try!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Learning curve
on September 20, 2022
Posted by: Mants
[This review was collected as part of a promotion.] I should have done more homework before getting the nespresso machine as I was not prepared for the amount of effort needed to brew a single cup. I had to read the manual and watch the video tutorials. My machine came with a few unlabeled nespresso pods. I didn’t know what I was brewing or how much it would actually make. Machine is beautiful but a little
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Loud. Would recommend to anyone who is willing to spend the time getting to know their machine.
Response from Nespresso USABy Nisha B, Customer Service , September 22, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Next. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA