Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Great buy
on December 18, 2025
Posted by: Starbucks at home
from St. Louis MO
[This review was collected as part of a promotion.] I recently purchased a machine for myself and loved it. I visited my daughter and she didn't have one, so I purchased one for her
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love the coffee and ease of the machine
on December 18, 2025
Posted by: chris
from Oregon
[This review was collected as part of a promotion.] We bought this machine at the end of September when our previous one started leaking all over the place. Our previous one had an automatic lift and this one does not have that. The pod ejector does not work on our new machine and so we need to pull the pods out after each use, it makes the pod catcher space in the machine essentially useless. We enjoy the coffee and the ease of the machine, but we are disappointed in purchasing a new machine and not having some perks and others not working on the machine brand new out of the box.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, December 19, 2025
Thank you for your review, Chris. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 18, 2025
Posted by: H3nry1379
from Charlottesville VA
[This review was collected as part of a promotion.] So happy with my Nespresso. I love making delicious fancy coffees at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine!
on January 5, 2026
Posted by: Gabe
from Long Island, New York
[This review was collected as part of a promotion.] Great Machine!! My new go to for coffee in the morning!! My favorite flavor is Diavolito.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tastes handcrafted!
on January 5, 2026
Posted by: Pookey102
from Morgan Hill, California
[This review was collected as part of a promotion.] We love our Nespresso machine. We purchased right before Christmas and served our guests nespreSso after dinner. We had several people asking about the coffee because it tasted like it was handcrafted.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious! The best cup of coffee ever!
on January 11, 2026
Posted by: Jim13
from Honolulu, HI
[This review was collected as part of a promotion.] But the virtuo next machine and coffee's specifically, the active coffee and have been enjoying it ever since. coffee has never tasted So good. So much better than Starbucks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee pot
on February 10, 2026
Posted by: DelenaW
[This review was collected as part of a promotion.] This was very easy to setup. The features are wonderful. It operates very well. It is very functional. It dispenses very well. I up is easier to find in stores than these pods
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on February 10, 2026
Posted by: britnees1_2169
[This review was collected as part of a promotion.] This machine is super easy to use and compact. If you are an adved coffee drinker this is a must. It doesn’t hold a ton of water however, but that’s fine with me. It is also a bit loud, but not enough to bother me.
Written by a customer while visiting influenster.com