Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Miami Beach Mornings
on December 17, 2025
Posted by: Mike
from Miami Beach, FL
[This review was collected as part of a promotion.] Vertuo Next combined with Nespresso coffees has redefined reading the morning papers at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Flashing Red
on December 17, 2025
Posted by: khall5
[This review was collected as part of a promotion.] Purchased this machine over the summer, and every time I go to use it, it doesn't work but flashes red. Not sure what I'm doing wrong, but I can't ever seem to fix it.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Vertuo Next
on December 17, 2025
Posted by: Surfcaster
[This review was collected as part of a promotion.] I bought this to replace my previous unit failed and was out of warranty. The unit is great, although it has some flaws right out of the box. It does not eject the used capsules each time as it should. It also seems to be louder than my previous unit. Otherwise, it still brews a great cup of joe!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Mark. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST!!!
on December 17, 2025
Posted by: Alice
from Ft Worth, TX
[This review was collected as part of a promotion.] I Love the Colombia Vertuo coffee pods! My favorite! ☕️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next
on December 17, 2025
Posted by: B Rav
from Rathdrum. ID
[This review was collected as part of a promotion.] I love this machine. I bought it in the gray and it goes perfect in my little coffee bar.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Machine
on December 17, 2025
Posted by: CoffeeMom23
from Ogdensburg, NY
[This review was collected as part of a promotion.] We love our machine AND the coffees! We first had them at a hotel, and were then determined to have our own. The machine does not take up much counter space, but brews quickly. We love the varieties of hot and cold beverage options... I just bought one for my mother for Christmas!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this product
on December 17, 2025
Posted by: Vertuo
from Montara, California
[This review was collected as part of a promotion.] Love the equipment and the coffee. The coffee comes out fumy and delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use
on December 17, 2025
Posted by: Sal
from Oregon
[This review was collected as part of a promotion.] Consistency makes a nice cup of coffee to look forward to
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA