Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Effortless!!
on September 29, 2022
Posted by: Gtlugz
from Chicago, IL
[This review was collected as part of a promotion.] The Vertuo does all the work itself. This machine is ridiculously easy to use and makes some fantastic coffee. With just a push of the button the machine knows what size you picked and does all the work . An added bonus when your done and open the top the vertuo throws your used coffee pod into a canister. App was easy to pair and find tons of different flavors.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on September 29, 2022
Posted by: tlaventure19
from Middletown, PA
[This review was collected as part of a promotion.] I really enjoyed this coffee machine from Nespresso. What I liked most about this product is the quality. The coffee machine is something special. It's slim and will fit in your countertop perfectly. It has several different features on it which makes this coffee maker like no other! The machine can make espresso, coffee as well as carafe. What I thought was fascinating about this brewer is that it automatically adapts to coffee changes. From cup size, temperature, pressure and brewing time - this coffee maker knows how to do it all by a touch of a button! The maker is super sturdy and made with a strong plastic material. It looks so good sitting on my countertop! It's absolutely an amazing product and I highly recommend this smart-maker!!!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product
on September 29, 2022
Posted by: Goblue327
from Hazel park michigan
[This review was collected as part of a promotion.] I am a latte and espresso drinker. The machines were always so big and expensive. So I seen this one that was in my price range and I love the pods system. So this one was perfect for me it is easy to use doesn’t take up much room. Makes amazing drinks. I highly recommend it to everyone.
Pros: Convenient, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cool design!
on September 29, 2022
Posted by: pw979
[This review was collected as part of a promotion.] This is a nicely designed product that is super easy to use and there is almost no cleanup required. This design is more compact than a traditional espresso machine but it's not particularly slim. It's a little bulkier than some simple original Nespresso machines. It makes some noise, though not super loud. It makes great crema, although the coffee seems maybe a little less strong or hot as my original Nespresso machine. I'm looking forward to trying more variety of capsule sizes and flavors
Pros: Convenient, Easy to Use, Has Delicious Crema, High Quality Machine, Appealing Design
Cons: Bulky, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Product!!
on September 29, 2022
Posted by: Scuba83
from Milton NY
[This review was collected as part of a promotion.] I bought this a week ago best decision I made. I was looking for this brand ive heard great things about it ! I was shopping and seen this exact one I quickly put it in my cart and bought it . I went home because I wanted to have the Nespresso for a quick boost for the day WOW !! It was amazing it came out smooth and the aroma was a heaven smell , my cup fit perfectly under it ran smoothly coming out it's by far my favorite I use it every chance I can get !! It doesn't take up alot of room on my counter at all im totally blown away how amazing this gem really works I wouldn't have it any other way this be awesome for your needs or a amazing gift , It makes a delicious creamy texture .This machine is high in quality.
Pros: Convenient, Wide assortment of capsules to choose from, Other, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Espresso and coffee duo combo unit
on September 28, 2022
Posted by: Kel357
from New Haven, CT
[This review was collected as part of a promotion.] Amazing unit complete with a forty ounce reservoir, small medium or large coffee! Drip tray with four position settings that's also detachable. No pump in this unit centrifusion brewing technique for flavorful espresso and coffee. Fifteen seconds heating time not only do your drinks taste more flavorful they are a hotter temperature and the whipped crema is delicious due to the centrifusion. More importantly sustainability commitment.I am over excited to see what's next in the line! Espresso, Coffee and Chai tea please!packaged nicely with easy carry handle.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
THE WORST TRASH EVER
on September 28, 2022
Posted by: nightstudy
from Cambridge, MA
After 4 months, the machine was just brewing a random amount regardless of the barcode information of the pod or it just didn't brew at all. Plus, random color LED indication (yellow, pink, grey, white, purple.....) with random intensities. After struggling for a month with this garbage, I was about to throw it away but for somewhat reason, it suddenly came back to normal, so I kept using it. After another 6 months, this machine is totally crazy right now. When I plug it, it only shows yellow, weak red, or off-LED with repetitive 3 consecutive short vibrations. Who designed this machine to have only a single button for all the operations?? If you cannot make it work, at least place the reset button somewhere in the machine. This machine is ruining my life and is total garbage. Don't buy it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 29, 2022
Hello, and thank you for your review. We are disappointed to hear that there have been issues with your machine. Give us a call at 800.562.1465, and one of our machine experts would be happy to provide you with comprehensive troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
hype worthy
on September 28, 2022
Posted by: Rosebud 90
from Portland OR
[This review was collected as part of a promotion.] Didn’t think It wasn’t worth the hype - I was so wrong. It’s hype worthy.
simple to set up (WI-FI took a little longer to sync), super easy to use. Putting in the pods is a breeze and once the coffee was completed you open the lid and the pods magically disappears in the back without any assistance. Replacing water and taking out used pods is so easy my 4 year old can it.
simple to set up (WI-FI took a little longer to sync), super easy to use. Putting in the pods is a breeze and once the coffee was completed you open the lid and the pods magically disappears in the back without any assistance. Replacing water and taking out used pods is so easy my 4 year old can it.
The coffee selection is FANTASTIC. We own a machine closer to 1k yet we find myself using this a lot more. Like I said it’s hype worthy.
Great bday gift, holiday gift, everyone sure to enjoy!!!
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA