Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Delicious Coffee
on September 30, 2022
Posted by: Shaheera89
from Madison, Al
[This review was collected as part of a promotion.] I like the ease of having a fresh cup of expresso when ever I want it. It is easy to use, I love how compact the device is and how it can be placed anywhere in your kitchen.Coffee simply delicious it's bold in flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great expresso machine!
on September 30, 2022
Posted by: dman
from New York
[This review was collected as part of a promotion.] Overall I was very satisfied with this Nespresso - Vertuo Next expresso machine! I love the look of it, very sleek and also like the black color. The expresso tastes fantastic from it! I absolutely love the rich and bold flavor! I also love that it came with a glass mug and some sample pods to try out!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso doesn’t disappoint
on September 30, 2022
Posted by: Scorpiochic
from Alabama
[This review was collected as part of a promotion.] Nespresso Vertuo Next doesn’t disappoint. The sleek design and modern technology of this machine makes it an amazing must have. From the design standpoint I leave it on my counter as it doesn’t take up too much room. The ease of use and perfect taste of coffee from the machine I love.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee
on September 30, 2022
Posted by: Kyle H
[This review was collected as part of a promotion.] This machine is super easy to use and produces high quality coffee in such a short amount of time. The pods are not messy and easy to use in the machine. I love how the coffee is frothy and smooth right away.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
stopped working properly
on September 30, 2022
Posted by: Jamie A
from Los Angeles, CA
I have been cleaning this machine how it is supposed to be cleaned and it has started to throw my coffee towards where the used coffee pods go I have wasted so much pods trying to make it work and it just doesn’t work. I really love the coffee and machine but it is so unfortunate it stopped working for me.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , October 1, 2022
Thank you for your review. We are disappointed to learn your Vertuo Next did not meet your expectations. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Better than average coffee
on September 30, 2022
Posted by: Lisa G
from CA
[This review was collected as part of a promotion.] We were long time users of the other major single pod coffee maker. During covid we upgraded to an espresso machine and love it, but it is time consuming on week days or for gatherings. We tried to use our old machine again and literally dumped out of coffees, we’re spoiled from the espresso machine. We got this just to try and the quality of drink is much better than the other single serve machine. The reviews for longevity have me concerned, but this produces better than average coffee for a single use machine and is sleek on our countertop.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In Love!!
on September 30, 2022
Posted by: cshawkins
from Morgantown, WV
[This review was collected as part of a promotion.] I tried Nespresso and I am in love! I will never use different brand again. It’s truly an experience and the variety of flavors is exceptional. The frother just allows you to add that nice gourmet touch.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Heavy for such a small product
on September 30, 2022
Posted by: phkendra
[This review was collected as part of a promotion.] This Nespresso Vertuo Next coffee/drink maker is amazing. It is very small and compact, however, it is quite heavy for its small size. I have never used a machine like this before, but after reading through the instructions (which there are many of) I think I figured it out fairly quickly. The drink capsules/pods come in so many varieties, I am amazed at the quality of drinks I can make at home now.
Pros: Convenient, Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA