Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Huge Upgrade
on October 2, 2022
Posted by: jazzyjohn
from Miami, FL
[This review was collected as part of a promotion.] First off, this is an upgrade from my previous machine. The machine is better in a multitude of ways over previous versions. First off, the sleek styling on the side feels more luxurious, feels more sturdy and less like cheap plastic that will fall off. The paneling is very nice in short all around the unit.
Secondly, the new pods are delicious. I know it's not real crema, but it makes even more crema and it tastes delicious like real crema. It's amazing. I don't know how the do this magic but it's brilliant.
The unit preheats and dispenses quickly and more evenly. It's pretty loud still but seems the same.
This is my new daily caffeine driver, very happy with this machine. It's improved in many ways over previous generations and it fits in such a small footprint in any kitchen it's a no brainer to get it, even if you are a coffee snob like me, it's a great addition for a quick crema hit.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Cool.machine
on October 1, 2022
Posted by: Noonie83
from Council bluffs
[This review was collected as part of a promotion.] Cool machine, but complicated to use! The instructions have you download an app and Bluetooth connect it. Once I did that, the app didn't assist with anything it just shows the condition of the machine and if it needed water/cleaned. It only makes a tiny bit of espresso. More as a shot. I'm not sure how to get it to make more, or a cup. There are no other buttons or directions.
It disposes of the pods all by itself. And the pods are reusable! Pretty cool concept! Just hard to work!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Water tank is too small
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review. Nespresso capsules are designed for single-use, however, you may choose to reuse your capsules. If you have any questions regarding the Bluetooth functions of the Vertuo Next machine, please contact our Machine Experts once more at 800-562-1465, so that we may troubleshoot your machine via our Video Concierge service. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Mac daddy
on October 1, 2022
Posted by: Xoxo
from Columbus, oh
[This review was collected as part of a promotion.] Wow just wow the nespresso vertou next is absolutely incredible. It's a little intimidating at first but once you get the hang of it it's pretty amazing. I love how compact it is for my counter top and the little pods are so stinking cute. If you love coffee your going to live this!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 1, 2022
Posted by: Cam512
[This review was collected as part of a promotion.] This was a great addition to my coffee bar that I wish I had done much earlier! It looks very good and is nice and narrow so it'll squeeze into a tight spot as opposed to taking up the whole countertop like a lot of coffee accessories do.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee and espresso machine
on October 1, 2022
Posted by: Johnstu
from Westeros ohio
[This review was collected as part of a promotion.] This is a fantastic coffee/espresso machine. The packaging is very smart and fits the machine perfectly and is even aesthetically pleasing to inbox the machine. There is no assembly other than attaching the cup holder-which has different height options depending on your drink and cup size. The water reservoir holds a fair amount and is easily tillable. The coffee maker is easy to load and operate. Insert pod, close the pressurized lid, lock and run. As easy as any other single serve coffee maker I have used and it is prettier and more intuitive than other brands. The set comes with a selection of coffee and espressos and even a clear glass mug. Overall this is a beautiful and simple coffee/espresso maker. Highly recommend this product, works great and looks great!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on September 30, 2022
Posted by: Rpat91
from Arlington tx
[This review was collected as part of a promotion.] This coffee machine is excellent and very high quality. It is easy to use and makes delicious tasting coffee and espresso. The espresso come in pods as well and make it easy to use. It is Sturdy and doesn’t tip easily.
Pros: Easy to Use, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
5 stars
on September 30, 2022
Posted by: Dayze
from Sacramento ca
[This review was collected as part of a promotion.] The Nespresso Next is beautiful on the countertop. Unboxing and setting up was easy. The espresso tastes wonderful. It was a little bir complicated to used, as there is only one button and the number of time you press it, the speed at which you press it, the number of blinks, and the color of the blinks mean different things. Overall good product but hang onto the user manual.
Pros: Wide assortment of capsules to choose from, Other, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
King of coffee makers
on September 30, 2022
Posted by: Nlb1126
from Florida
[This review was collected as part of a promotion.] I love coffee. I would tolerate coffee from other brands but since I have tried Nespresso I will never go back. Taste just as good as if it was made at a coffee house. I ordered the pods straight from the website and they were here with in 2 days. The machine is easy to operate. I have made an ice coffee and a cappuccino, along with regular cups of coffee and expresso. Recommended if you actually like the taste of coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA