Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Simply Yummy
on October 2, 2022
Posted by: Texasmom6
from Fort Worth,Tx
[This review was collected as part of a promotion.] Coffee or Espresso either one with this Maker they Both come out tasting DELICIOUS,This come with a Glass coffee Mug / 3 Booklets read all unless you are a Connoisseur of Espresso & Coffee Making and this product /complimentary starter set of Nespresso capsules /this is also a Beautiful Coffee & Espresso maker that will look great in any Kitchen...i LOVE THIS
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful Product
on October 2, 2022
Posted by: Jonathan97
from Portland OR
[This review was collected as part of a promotion.] This is quite possibly the most compact version of this type of product I have come across. Perfect for people who don't want to take up a ton of counter space. I personally have it in my cubical at the office. It sits right in the corner and doesn't take up space at all.
There are tons of pods to choose from. Flavored, espresso, black coffee you could feasibly have a different offering every day of the week. Takes less than 5 minutes from start to finish and with all the offering of pods to choose from I haven't found one I haven't enjoyed yet! Become your own personal barista and give this a try! You won't be sorry you did!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow!
on October 2, 2022
Posted by: Aprilg
from Gardner, ks
[This review was collected as part of a promotion.] This is a really cool coffee maker! It does it all! I love that it's sleek and small enough to not take up much counter space. It has all of the benefits of a Keurig with the added benefits of making espresso! It is a little loud when it does but it's ok. I love that I also got a nespresso mug and different pods to try! There is an app to install but you can see all the different types of pods for easy ordering. Plus everything is economical friendly. That's pretty cool! Not bad at all!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Pretty great....finally
on October 2, 2022
Posted by: Lowgee82
from Las vegas, nv
[This review was collected as part of a promotion.] This vertuo next is so fancy! It has so many options and a way to connect your phone to it through Bluetooth and an app. The directions are simple but I had an extremely hard time getting it set up and to run the rinse cycle. It took me over an hour to do something that should only take about 10 minutes. The app isn't as interactive as I thought it would be. I do and don't like the pod size is the amount it will make. It seems weird and very expensive if you drink a bunch of coffee. This machine is better for people that drink one cup a day or so. There are so many flavors though which is impressive. The pods look pretty cool too. The closing part of it is kinda tricky too. I always feel like I'm going to break it. It's a small little machine which is a good thing if you're low on space. I ended up loving it once I got it fixed.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on October 2, 2022
Posted by: Abby1
from San Diego
[This review was collected as part of a promotion.] We absolutely love our Nesspresso machine. We get coffee house coffee at the press of one button. So easy to to place the capsule in and operate. I also love all the different options of coffee available to make with this machine. You can make anything from a single espresso to a carafe. The flavors are also endless with Nesspresso offering everything from pumpkin spice to holiday options. This is the best tasting coffee and the easiest to make.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Huge Upgrade
on October 2, 2022
Posted by: jazzyjohn
from Miami, FL
[This review was collected as part of a promotion.] First off, this is an upgrade from my previous machine. The machine is better in a multitude of ways over previous versions. First off, the sleek styling on the side feels more luxurious, feels more sturdy and less like cheap plastic that will fall off. The paneling is very nice in short all around the unit.
Secondly, the new pods are delicious. I know it's not real crema, but it makes even more crema and it tastes delicious like real crema. It's amazing. I don't know how the do this magic but it's brilliant.
The unit preheats and dispenses quickly and more evenly. It's pretty loud still but seems the same.
This is my new daily caffeine driver, very happy with this machine. It's improved in many ways over previous generations and it fits in such a small footprint in any kitchen it's a no brainer to get it, even if you are a coffee snob like me, it's a great addition for a quick crema hit.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Cool.machine
on October 1, 2022
Posted by: Noonie83
from Council bluffs
[This review was collected as part of a promotion.] Cool machine, but complicated to use! The instructions have you download an app and Bluetooth connect it. Once I did that, the app didn't assist with anything it just shows the condition of the machine and if it needed water/cleaned. It only makes a tiny bit of espresso. More as a shot. I'm not sure how to get it to make more, or a cup. There are no other buttons or directions.
It disposes of the pods all by itself. And the pods are reusable! Pretty cool concept! Just hard to work!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Water tank is too small
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review. Nespresso capsules are designed for single-use, however, you may choose to reuse your capsules. If you have any questions regarding the Bluetooth functions of the Vertuo Next machine, please contact our Machine Experts once more at 800-562-1465, so that we may troubleshoot your machine via our Video Concierge service. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Mac daddy
on October 1, 2022
Posted by: Xoxo
from Columbus, oh
[This review was collected as part of a promotion.] Wow just wow the nespresso vertou next is absolutely incredible. It's a little intimidating at first but once you get the hang of it it's pretty amazing. I love how compact it is for my counter top and the little pods are so stinking cute. If you love coffee your going to live this!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA