Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
3
Hard To Turn To Open and Close
on October 7, 2022
Posted by: wishful
from Livonia MI
[This review was collected as part of a promotion.] I was so looking forward to using this machine. I unboxed it and everything seemed ok. It even comes with a glass coffee mug and a nice selection of coffee varieties. Got it all set and ready to brew. I chose a coffee pod and was ready to set it in place. I tried to turn it in an open position and had a hard time doing it. I had to have my husband hold it in place while I used both hands to help turn it to the open position and the same experience when needing to close it so it can brew. It brews with no issues and the coffee was hot and delicious but again I needed my husband to hold it in place while I try and turn it to the open position to dispose of the used pod. It shouldn't be this hard to open and close this machine. If anything, it should be very fluid to do. This machine is not light. It weighs about 9-10 lbs. I love the sleek design and color. It takes less counter space than my usual coffee machine. This only has the option to make only one cup at a time which becomes inconvenient when you have company and have to brew one cup at a time instead of a whole carafe which this does not have. I prefer a machine that offers both, a single brew and a carafe brew for when I have company. Small water reservoir and very loud. This machine does suite me personally and not sure if there is a defect in opening and closing it but I do know it should NOT take two people to operate it to brew one cup of coffee whether a specialty one or not. Purchase at your own risk!
Pros: Appealing Design
Cons: Crema is too thick, Too Noisy, Does not have a built-in milk frother, Water tank is too small
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just what I needed
on October 7, 2022
Posted by: Stefnrod
from Thorsby,Alabama
[This review was collected as part of a promotion.] First off I like the size of this, it does not take up a lot of space. The instructions were very easy to read and understand. You can make different cup sizes also. First time owning one of these. It tastes really good now I can make my own without having to stop somewhere for a good nespresso. Works great.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee every time!
on October 7, 2022
Posted by: aestrotter
from Baton Rouge, LA
[This review was collected as part of a promotion.] This new design from Nespresso - Vertuo Next - is really great. I love that it brews a wide range of coffees, espresso, double espresso, coffee and Carafe! This came with so many extras as well. In the box came a beautful glass mug with Nespresso etched on the side. It also came with a plethora of coffee varieties. So far I haven't run into any issues. I did see some reviews that it was noisy but I don't find it to be any noisier than my previous machine. It's also a slimmer design which is nice if you don't have that much counter space. I think you'll be very happy with this one.
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works awesome!
on October 7, 2022
Posted by: Mack1
from KY
[This review was collected as part of a promotion.] I has never tasted a more better expresso than the ones I now make myself in the comfort of my home with my new Nespresso Vertuo Next machine. It’s very simple to use and assembly was super easy too. It came with many different flavors to use and try to see which ones you like the best. I myself loved every flavor that I’ve tried so far! It’s quick and convenient and boy do they taste great. Just like if I was my own custom bistro coffee house person. I especially like the little drop container this is built into the machine and it empties out easy. I really liked the glass coffee mug and the specialty expresso cups. If you are looking to purchase a new machine such as this I would definitely recommend you to get this one. I can’t believe I hadn’t heard of these before now. I let my friend try one to and she loved how nice and crisp the taste was as much as I did. We couldn’t get over how quick and simple it was to use. It’s a great and well worth the investment.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looks as Good as It Works!
on October 7, 2022
Posted by: JC56
from Austin, TX
[This review was collected as part of a promotion.] We love lattes and cappuccinos so having the ability to make them at home, and as easy as the Vertuo Next makes it, is incredible! It was incredibly easy to set up and it looks so sleek. It looks way better on our counter than certain other coffee machines we've previously used.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on October 7, 2022
Posted by: Christy1979
from Alameda ,ca
[This review was collected as part of a promotion.] I absolutely love this machine..and the flavors they have for it is such a excellent selection ...I love this machine better than a kurig..once anyone trys this and the selection of coffees they will feel the same way I do..
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quiet machine and perfect coffee every time
on October 7, 2022
Posted by: RGBTravelGirl
from Encino, CA
[This review was collected as part of a promotion.] I love my Nespresso Next. This machine fits perfectly on my countertop and doesn’t take up much space. The improved design still has adequate water storage, it automatically stores the empty coffee pods and accepts all different pod size coffees and cup sizes. It’s really an ingenious design.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious!
on October 6, 2022
Posted by: Britta91
from VA
[This review was collected as part of a promotion.] The coffee in this is amazing! The crema is so cool to see! It was pretty easy to set up and the cleaning cycle was pretty quick. I had a few different capsules to choose from. It is a little loud. But the water tank can make a couple cups of coffee. It doesn’t take too long to make a cup. When you put in a capsule, you lock it to be able to start the brewing process. When you open it again, it shoots right down into the removable tank which is pretty neat!
The downside of it is that there doesn’t seem to be any other compatible capsules other than the Nespresso ones. So you will be committed to purchasing Nespresso exclusives. It’s pretty delicious coffee and still cheaper than buying it from a coffee shop every day so I’m pretty satisfied.
Pros: High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA