Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
3
Not the best design
on March 19, 2023
Posted by: ed
from Berkshires, Massachusetts
[This review was collected as part of a promotion.] I owned a Vertuo for a number of years before it stopped working with decaf coffee, even after descaling. I recently bought the Vertuo Next with high hopes but discovered that its long narrow footprint made it inconvenient to change the water holder. I gave the machine away and bought the Vertuo. And now I'm happy again. All the machines make great coffee but the layout matters. BTW, I bought the Arrocino frother and did not like that it overflowed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, March 20, 2023
Thank you for your honest feedback, and we will note this to our product team. Should you need any assistance with your Aeroccino, give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best gift ever
on March 24, 2023
Posted by: javataz
from New York, NY
[This review was collected as part of a promotion.] I love my Verto machine. Perfect coffees every day. Who could ask for anything more?
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than Previous Versions
on March 29, 2023
Posted by: Derrick
from Hopkins Minnesota
[This review was collected as part of a promotion.] We put our last machine through about 5,000 cups of coffee and it was time for a new one. This machine is improved and works great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee has changed forever!
on March 30, 2023
Posted by: denisej26
from Houston, TX
[This review was collected as part of a promotion.] My boyfriend gifted me a Nespresso Vertuo Next for Christmas last year and it’s been the best thing ever! Coffee is great now! My own mini coffee shop better than Starbucks! I had to replace my machine once but customer service was so helpful and attentive!!! Especially at 1am in the morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine
on April 3, 2023
Posted by: Bucky
from Charlevoix, MI
[This review was collected as part of a promotion.] Nespresso has great customer service. Recommend to everyone
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new machine ☕️
on April 4, 2023
Posted by: Rach
from Cape Cod
[This review was collected as part of a promotion.] Bought this to replace my first machine that lasted over 10 years! Love how sleek and quiet it is!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient Business Gourmet Coffee
on June 11, 2023
Posted by: BistroGroup
from Lake Chelan, WA
[This review was collected as part of a promotion.] I recently purchased my fourth Vertuo machine, this one for my small business. I am quite pleased to know I have Vertuo coffee waiting for me when I arrive if I don't have time to create a drink at home. My employees also enjoy the benefit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on June 19, 2023
Posted by: jayqwalinn
This machine is perfection. It’s tiny and doesn’t and up a ton of space but works insanely well. Easy to clean and works with the OL (Original Line) pods. Perfect for espressos
Written by a customer while visiting influenster.com
