Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Upgrade For My Kitchen
on October 11, 2022
Posted by: Mnsmith2003
from Dallas, TX
[This review was collected as part of a promotion.] I’ve been drinking some form of coffee for most of my life and it is a staple in my home. The Vertuo Next gives me the option of having coffee or a perfectly made espresso. The machine is a tad bit louder than my old machine but it is well worth it once I get my drink. The Next is easy to use and no hassle. Just pop the pod in and select the type of drink you want. Start up is quick and when your drink is made it pop the pod into a little bin! Basically cleans itself with little effort from me. The sleek design looks great in my kitchen. While it’s a small machine it definitely makes a statement.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Slim!
on October 11, 2022
Posted by: PookiesPrincess
from Virginia
[This review was collected as part of a promotion.] This Nespresso unit is so slim! It’s less than six inches across and still has a water reservoir. It has multiple different sizes, including a carafe size. I tried a few of the capsule flavors that came with it and they were delicious. So rich and full flavored, easy to brew.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not a fan.
on October 11, 2022
Posted by: Mds82
from Aubrey , Texas
[This review was collected as part of a promotion.] I personally love coffee. I drink it regularly. I was so excited to try out this machine and it was a disappointment. The machine is extremely loud. You would also think that such a product would have a longer cord. It's a nice compact machine but the cord just isn't long enough.The cord on this machine is extremely short. I will say that it brews quickly and it's very easy to use. That was a plus. The coffee provided with the machine was not good at all. The fact that you have to buy the brand specific pods for coffee is disappointing. I'd prefer more options or maybe a reusable pod in which you can refill your own blend of coffee. Although there seem to be many pod options available. Overall, this machine was not my favorite and I would much rather stick to my old one.
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, October 13, 2022
Thank you for your review. We appreciate your honesty. If you ever need assistance, please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week. We offer a one year warranty on all machines, and a lifetime of comprehensive troubleshooting.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious
on October 11, 2022
Posted by: Sue77
from Muncie, Indiana
[This review was collected as part of a promotion.] The Nespresso - Vertuo Next machine makes a delicious cup of espresso coffee! Easy to set up, just follow the instructions in the manual that is included. My son and I enjoy a cup of espresso every morning.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design and features
on October 11, 2022
Posted by: islans1
from San Antonio, Tx
[This review was collected as part of a promotion.] I am faithful to my Nespresso machines and after 6 years I decided to upgrade to the Verturo Next. And I love it. Beautiful design that fits in my modern kitchen and I love how the coffee tastes. I have not gone out anywhere to coffee in so long. Easy to clean and use. I'm hooked!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on October 11, 2022
Posted by: houstoninaustin
from Austin, TX
[This review was collected as part of a promotion.] I've always used a different brand for my pod-based coffee, but this surpasses that brand by a mile. It came with a variety pack sampler so I could really figure out which ones I prefer. The full coffee pods instead of the espresso pods are pretty great, but I'll drink them all. Now. I will drink them all in this moment.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for my coffee
on October 11, 2022
Posted by: Julie40
from Virginia
[This review was collected as part of a promotion.] We love our Vertuo Next Coffee and Espresso Machine. It has a sleek, thin look and it takes up hardly any counter space. I like how we can make espresso and coffee with it and I can get a cup size all the way up to a carafe. It's not loud and all the directions were easy to figure out. I highly recommend it to any coffee drinkers.
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
That's good coffee
on October 11, 2022
Posted by: FrankieB
from Cleveland Ohio
[This review was collected as part of a promotion.] I got this espresso machine because well let's face it I'm a man in my 40s and waking up in the morning is not the same as when I was in my twenties sometimes you just need to pick me up and this machine is easy to set up it's got a lot of Bluetooth features which is really cool and I'm still learning to play with them but overall I have no complaints it makes great espresso and coffee and it was an easy setup it works well and as well put together I have no complaints
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Too Expensive, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA