Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Makes a delicious frothy cup of coffee!
on October 24, 2022
Posted by: JCar88
from MO
[This review was collected as part of a promotion.] I love this Vertuo Next by Nespresso coffee machine. It preheats the water in around twenty seconds, and it brews quickly. The coffee pods get miniature holes poked as opposed to one hole by other coffee machines. The coffee is strong, hot, and frothy. It is easy to get the capsules out of the machine in the bin on the side if the machine. The only downside is that it only takes the pods that are part of the Vertuo line. Thankfully, they are easy to purchase on different retailers websites. The machine is a tad loud, but not too noisy. It makes a wonderful cup of coffee each time. The machine is very user friendly. I like it more than my other coffee maker. I highly recommend the caramel capsules in the Vertuo line by Nespresso!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very sleek!
on October 24, 2022
Posted by: mlcp108
from Tulsa, ok
[This review was collected as part of a promotion.] This product is compact and sleek! I don’t mind the look of it on my counter! It’s easy to use, but a tad loud in my opinion. The pods are easy to find when you need refills. This is a hit in our house!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
taste the difference!
on October 24, 2022
Posted by: td44
from austin, tx
[This review was collected as part of a promotion.] I got the Vertuo Next as an upgrade from base level Keurig and wow! The quality of the coffee speaks volumes! I also love the option to choose from either a cup of coffee or a shot of an espresso to start the day! It also looks great and takes up virtually no space on the counter!
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on October 24, 2022
Posted by: Ytyoung666
from Clinton, UT
[This review was collected as part of a promotion.] The direction for set up where a bit confusing. However once setbmit it worked wonderfully the taste is amazing. I love all the different flavors available to try and how easy is to make them. I liked seeing hiw the machine new what pods where in and used more water as needed.
Pros: Convenient, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy coffee!
on October 24, 2022
Posted by: NikkiH
[This review was collected as part of a promotion.] The Vertuo Next is so simple to use! It's compact design fits pretty well on my small counter, which is a huge plus for me. I like the options of coffee or a shot of expresso. Never had that before, and it's pretty amazing. I'm in love with how easy this is. And quick! Perfect for those mornings where waiting for a cup to brew seems to take forever! Great machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Fidgety product
on October 25, 2022
Posted by: Lhal6446
from Massachusetts
[This review was collected as part of a promotion.] When I got the Vertuo Next Black I was very excited because I had heard a lot of good things about the brand Vertuo. I was very surprised when I brewed my first couple of cups and they came out tasting metallic-like. I thought to myself that it must just be because of the new machine so I kept going in the taste never improved disappointed with that type of quality from such a well-known brand.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 26, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Operate
on October 25, 2022
Posted by: Delslady
from Springfield, OR
[This review was collected as part of a promotion.] I have to admit I was a little confused when I pulled this out of the box and took a look at it; there was one button on it. However, it is smart and senses the size of the pod to know how much water to use. There are 3 sizes: espresso, double espresso, and coffee; once you put it in the Nespresso does the rest. The coolest part is that when you unlock and open the lid the pod is ejected into a side compartment for easy disposal or to reuse. My husband has fallen in love with it and we got the stuff so he can reuse them and pack his coffee he normally uses into. He says it is the best cup of coffee he has had. I would highly recommend this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on October 25, 2022
Posted by: Dene
[This review was collected as part of a promotion.] I love the convenience and quality of Nespresso. Unlike other pod coffees, these never taste like instant coffee. I'm not much of an espresso drinker, but it's growing on me too. My husband prefers espresso but doesn't drink it daily, so this machine is perfect for us. It's also got a great slender design that doesn't take up much space on the counter.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Written by a customer while visiting Nespresso USA