Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,560 Reviews)
Rating breakdown 1,560 reviews
5 Stars
1,221
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
The kitchen appliance, I didn’t know I needed!
on March 20, 2026
Posted by: KailiW
[This review was collected as part of a promotion.] All I can say is wow! I never thought there was much of a difference between coffee pots. I had had a Keurig in the past and it was fine. I actually ended up just buying bottled coffee because I didn’t like to have all the clutter on my counter and the coffee was always just OK. This really did surprise me. It bruise such a perfect cup every time! No grounds in your cup! I love that it collects the pods on the side so it’s always ready for your next cup! The noise level is pretty low didn’t think much of it. The water reservoir is a great size and easy to clean with a bottle type brush. It is so sleek and nice looking on the counter! The pods are a little expensive but there are definitely ways around that. Overall, I’m so impressed and I’m so grateful to have got to dry this product and get to use it. Highly recommend , it is so worth it.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Decent cafe-style beverage maker
on March 20, 2026
Posted by: AbigailR
[This review was collected as part of a promotion.] This machine has a pretty small footprint, great for small kitchens. It does a decent job, although the beverages are slightly chalky, better to use in a latte style beverage. It's a little loud in general, both in the preheat and brew stages. The built in used pod dispenser is a nice touch
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Espresso Maxhine
on March 20, 2026
Posted by: JuneS
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is great and I’m really impressed. It’s super easy to use and makes great tasting coffee. I love the variety of pod options and how some contain the milk already and that it works for iced coffee also. It’s very convenient that it disposes of the pods right there on the side of the machine after brewing. It’s slim enough to fit in small spaces and love that you can move the piece up and down for larger and smaller cups so it doesn’t splash while brewing. It’s definitely going to be a staple in our household!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not my favorite
on March 20, 2026
Posted by: AshleyL
[This review was collected as part of a promotion.] I have quite a few coffee makers and unfortunately this machine is my least favorite of the bunch.
The pros: great coffee, very sleek looking, and I love the way the pod ejects into the receptacle.
The cons: If you have weak hands, its hard to open the area to add the pod. I also dislike how complex the machine is (needing to program how much water to dispenser per pod size). My biggest issue with this is the price of the actual pods. For the end price of my coffee, I'm not saving money compared to going out.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Starucks who??
on March 19, 2026
Posted by: BrandiR
[This review was collected as part of a promotion.] Love my Nespresso machine! I was using instant coffee for the longest but this def stepped up my game. The coffee taste just like out of a coffee shop. My only gripe I have to say is that after a couple of uses you would need to run it through a rinse cycle as the grinds will get caught up and start spouting burned coffee. It’s the easiest thing if you have the app and connect the machine to your phone. With a touch of a button you can do different functions!
Other than that I think it’s a very awesome item to have if you’re a coffee lover!
Other than that I think it’s a very awesome item to have if you’re a coffee lover!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on March 19, 2026
Posted by: LisaK
[This review was collected as part of a promotion.] I really like this coffee maker! The pods are so tasty and the coffee tastes great! The machine is so easy to use and clean! I will definitely keep using this product regularly!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed!
on March 19, 2026
Posted by: RachelD
[This review was collected as part of a promotion.] LOVE this machine!! It tastes like something I would purchase from a coffee shop but it’s cheaper and more convenient having it at home. My boyfriend is obsessed and uses it every day. We already put in an order for more nespresso pods!! 10/10 would recommend!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my machine
on March 18, 2026
Posted by: CharlotteW
[This review was collected as part of a promotion.] I love my espresso vertuo next. I have the dark grey color. I use it every morning. It to is easy to set up and the size is perfect. It’s is very durable and easy to use. I recommend.
Written by a customer while visiting Nespresso USA