Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
3
It's ok
on October 16, 2022
Posted by: BlueDweller85
from Syracuse, NY
[This review was collected as part of a promotion.] This coffee machine took me quite some time to set up. I had to do a few rinsing cycles until I figured out how to make it stop. Thankfully it tells you to install an app, so maintenance can be easy.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
Pros: Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Too Noisy, Does not have a built-in milk frother
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are dismayed to learn that the Vertuo Next machine has not met your expectations. If you have any questions about the overall performance of your Vertuo Next machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Assistance can also be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
WOW!
on October 16, 2022
Posted by: Walnda
from Arkansas
[This review was collected as part of a promotion.] This machine is amazing! The quality of the coffee is even better than a coffee house brew from the convenience of your kitchen! The set up was easy, and the app is very user friendly. I love the variety of flavors and sizes is overwhelming, and I’m still trying to decide which is my favorite!
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great espresso
on October 15, 2022
Posted by: Kwood
[This review was collected as part of a promotion.] I never thought I could make such a perfect cup of espresso at home. This machine is so easy to use and gives you tons of options to mix up your selection frequently. I love the compact size that fits great on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Impressive!
on October 15, 2022
Posted by: mltex
[This review was collected as part of a promotion.] This machine is quite stylish and easy to use. I have not used single-serving coffee machines like this previously and was very impressed by the taste that this machine pulled off. It can be used to make a variety of drinks with ease and I appreciated how many different options there were for pods. This would be great for folks on the go who just want a quick espresso drink at home without much cleanup or fuss.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on October 15, 2022
Posted by: Emily219
[This review was collected as part of a promotion.] I love this espresso maker. I can make so many different drinks in this, plus it comes with a sampler of capsules to try so now I know which flavor I like best. Very elegant and now I can make my favorite drink at home.
Pros: Easy to Use, Has Delicious Crema, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!!
on October 15, 2022
Posted by: Laceyc
from Austin
[This review was collected as part of a promotion.] I love love love my Nespresso. It is the best thing that ever happened to me. I think the coffee is great but it is also so easy to use. I order the pods every couple weeks and it is very easy to do. You can drink coffee or espresso. Love it
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new espresso machine!
on October 15, 2022
Posted by: Rsxygirl
from Augusta, Ga
[This review was collected as part of a promotion.] I was chosen to receive this product in an exchange for an honest review. This machine was very easy to put together, easy to follow instructions to download from he app and link the machine to my phone, pods are very easy to place in and lock closed and press the brew button. The espresso was very good and it make very high quality espressos and lattes! I’m definitely not disappointed! The only thing I don’t like is that the water tank is in the back of the machine and you can’t move it on the side to choose if you want it on the side or in the back. With the water tank being in the back it makes the machine long and sticks out to the middle of my counter so it looks funny. Other than that I absolutely love my new Vertuo Next! Thank you so much for the opportunity to try this product!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Not enough variety of espressos available, Too Expensive, Does not have a built-in milk frother, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice addition
on October 15, 2022
Posted by: DonEZ
from Ames, IA
[This review was collected as part of a promotion.] This is my third Nespresso machine and I find it a great addition to the line. Both of my previous machines are still running and making great coffee drinks in other homes. I really appreciate the focus on making the machines and the pods as environmentally friendly as possible while still providing single-serving convenience. The variety of drink sizes is great and the coffee selections are always good to great quality. The machine makes consistently good espresso drinks with impressive crema.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA