Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love!!
on October 15, 2022
Posted by: Laceyc
from Austin
[This review was collected as part of a promotion.] I love love love my Nespresso. It is the best thing that ever happened to me. I think the coffee is great but it is also so easy to use. I order the pods every couple weeks and it is very easy to do. You can drink coffee or espresso. Love it
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new espresso machine!
on October 15, 2022
Posted by: Rsxygirl
from Augusta, Ga
[This review was collected as part of a promotion.] I was chosen to receive this product in an exchange for an honest review. This machine was very easy to put together, easy to follow instructions to download from he app and link the machine to my phone, pods are very easy to place in and lock closed and press the brew button. The espresso was very good and it make very high quality espressos and lattes! I’m definitely not disappointed! The only thing I don’t like is that the water tank is in the back of the machine and you can’t move it on the side to choose if you want it on the side or in the back. With the water tank being in the back it makes the machine long and sticks out to the middle of my counter so it looks funny. Other than that I absolutely love my new Vertuo Next! Thank you so much for the opportunity to try this product!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Not enough variety of espressos available, Too Expensive, Does not have a built-in milk frother, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice addition
on October 15, 2022
Posted by: DonEZ
from Ames, IA
[This review was collected as part of a promotion.] This is my third Nespresso machine and I find it a great addition to the line. Both of my previous machines are still running and making great coffee drinks in other homes. I really appreciate the focus on making the machines and the pods as environmentally friendly as possible while still providing single-serving convenience. The variety of drink sizes is great and the coffee selections are always good to great quality. The machine makes consistently good espresso drinks with impressive crema.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Another Nespresso innovation
on October 15, 2022
Posted by: Indymom77
from Indianapolis, IN
[This review was collected as part of a promotion.] I love how this Nespresso Vertuo takes up so much less counter space than the older generation machines. It still brews coffee just as well as the old machines. The smaller design is easy to clean and easy to use, so much so that we use it daily.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
ON THE FENCE
on October 15, 2022
Posted by: Consumer Queen
from Las Vegas, NV
This is my 2nd Nespresso Vertuo Next. The first one leaked after 1 month of intermittent use. It's difficult to use when the orange descaler light keeps coming on for no reason and I've wasted more pods than I choose to mention plus they are expensive to do that. The machine is VERY NOISY like something is being drilled which takes away from a comforting cup of coffee. It's simply too LOUD. It's sleek, the coffee takes wonderful but I'm tired of wasting pods and being shaken out of my quiet time when I want a cup of joe'. That said, 5 stars for the taste of the coffee, 2 stars for the product itself. I'm going to look for a new one after I've used the rest of the pods. Really very dissatisfied especially when Nespresso acknowledges the maker is loud. Why even make a product that you know is disruptive???? Makes no sense. Sorry, just being honest.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 17, 2022
Thank you for your review. We understand how frustrating this can be, and we recommend descaling your Vertuo Next machine every three months to ensure that the machine is brewing your capsules effectively and without any excessive noise. If you have any additional questions, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 14, 2022
Posted by: Hbhimani786
from Glenview, IL
[This review was collected as part of a promotion.] Love this vertuo machine as it makes the best warm drinks for my early morning work commutes. So easy, so good, so convenient, so affordable! The absolute best! I don’t have to make anymore pit stops for coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 14, 2022
Posted by: Sugar1802
[This review was collected as part of a promotion.] This coffee maker is seriously amazing! I love that it doesn't take up a lot of counter space, which is a huge plus for me. It's well made and looks nice, yet simple. I really like how you just put in the capsule and make coffee. There are so many varieties to choose from that I definitely need to stock up on! I love this coffee maker but if I had to say there was one issue with it, it would be it's a little noisy but I still highly recommend it!
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on October 14, 2022
Posted by: Kyms
from Kansas city Missouri
[This review was collected as part of a promotion.] Wow wow and wow I love my Nespresso vertigo next coffee maker it came in handy for me so I turned my Nespresso vertigo next coffee maker to make my coffee it was so easy to use it kept my coffee so hot and good cleaning my Nespresso vertigo next coffee maker was easy to clean and store I give 10 out of 10 Star I recommend Nespresso vertigo next coffee maker to all my coffee drinkers
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA