Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
The best coffee maker
on October 16, 2022
Posted by: mchick80
from TN
[This review was collected as part of a promotion.] This is a great addition to any coffee lover out there. The Nespresso is very easy to use and the coffee tastes great. The machine makes different size cups and it knows by the pod you put in for how much you need. The machine has a container built in to hold the old pods and is easy to clean when the container is full of used pods. The machine does not take up much counter top space and the coffee tastes so good.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Not enough variety of espressos available
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
AMAZING
on October 16, 2022
Posted by: KC512
from Austin
[This review was collected as part of a promotion.] I love the Vertuo Next! One simple and single button to deliver high quality and tasty coffee or espresso. Plus the pods have a huge variety of flavors. It’s small size and automatic removal of pods are a couple of my favorite features.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 16, 2022
Posted by: Babygb316
[This review was collected as part of a promotion.] The Vertuo Next espresso maker is absolutely amazing. I love that it is so quick and tastes so much better than going to a coffee shop to get a coffee. It’s very easy to use right in the comfort of your own house.
Written by a customer while visiting Nespresso USA
Customer Rating
3
It's ok
on October 16, 2022
Posted by: BlueDweller85
from Syracuse, NY
[This review was collected as part of a promotion.] This coffee machine took me quite some time to set up. I had to do a few rinsing cycles until I figured out how to make it stop. Thankfully it tells you to install an app, so maintenance can be easy.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
My favorite thing about this is there is a built in trash container for the pods that you use and it discards the ones you use when you open the lid.
Overall, I don't think I'd recommend this coffee maker though.
Pros: Does not take up too much room on my countertop
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Expensive, Too Noisy, Does not have a built-in milk frother
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are dismayed to learn that the Vertuo Next machine has not met your expectations. If you have any questions about the overall performance of your Vertuo Next machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Assistance can also be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
WOW!
on October 16, 2022
Posted by: Walnda
from Arkansas
[This review was collected as part of a promotion.] This machine is amazing! The quality of the coffee is even better than a coffee house brew from the convenience of your kitchen! The set up was easy, and the app is very user friendly. I love the variety of flavors and sizes is overwhelming, and I’m still trying to decide which is my favorite!
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great espresso
on October 15, 2022
Posted by: Kwood
[This review was collected as part of a promotion.] I never thought I could make such a perfect cup of espresso at home. This machine is so easy to use and gives you tons of options to mix up your selection frequently. I love the compact size that fits great on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Impressive!
on October 15, 2022
Posted by: mltex
[This review was collected as part of a promotion.] This machine is quite stylish and easy to use. I have not used single-serving coffee machines like this previously and was very impressed by the taste that this machine pulled off. It can be used to make a variety of drinks with ease and I appreciated how many different options there were for pods. This would be great for folks on the go who just want a quick espresso drink at home without much cleanup or fuss.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on October 15, 2022
Posted by: Emily219
[This review was collected as part of a promotion.] I love this espresso maker. I can make so many different drinks in this, plus it comes with a sampler of capsules to try so now I know which flavor I like best. Very elegant and now I can make my favorite drink at home.
Pros: Easy to Use, Has Delicious Crema, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA