Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Sleek
on October 16, 2022
Posted by: Evem84
from Indianapolis IN
[This review was collected as part of a promotion.] Nespresso - Vertuo Next is so sleek and looks trendy. I love the design,the color and the quality. The water tank is detachable as well as the cup holder. One thing I love about the cup holder is that you can remove it and and attach it to your preferred height level. I downloaded the nepresso app and connected my vertuo next to it. It came with some coffee capsules and it's very easy to assemble and operate. I love the texture of coffee that it produces. It's easy to clean and I will definitely recommend it
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on October 17, 2022
Posted by: Anonymous
from Elizabethton TN
[This review was collected as part of a promotion.] Making my own espressos, baristas etc at home was new to me and so far I’m in love with this machine. It is so easy and fast to use and saves me money by being able to make my own at home. I love that you can make so many different drinks with it. I love the coffee mug it comes with and it’s even Bluetooth capable. I highly recommend this and am thinking about getting my sister one for Christmas since she likes mine so much.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
High hopes
on October 17, 2022
Posted by: Melie242
from Erwin, TN
[This review was collected as part of a promotion.] I think this machine is good for what it does but I was hoping for more. The directions included in the package are pretty much useless but looking it up online wasn’t hard. I’ve held off getting a pod-style coffee maker because I haven’t wanted the waste that goes along with them. This one requires the machine to read the barcode on the packaging so it makes it hard to use a reusable pod. I’ve tried to find info about how to do this but nothing seems easy about that part.
Aside from the pods, I’m finding it difficult to get a full cup of coffee or espresso. I believe it can be done but will need to do some more research because it’s not as simple as I thought it would be.
I’m going to see if we can come to an acceptable compromise because I do want to like this machine and worry that this may mean none of the home espresso machines would work for what I want.
Aside from the pods, I’m finding it difficult to get a full cup of coffee or espresso. I believe it can be done but will need to do some more research because it’s not as simple as I thought it would be.
I’m going to see if we can come to an acceptable compromise because I do want to like this machine and worry that this may mean none of the home espresso machines would work for what I want.
Pros: Convenient, Wide assortment of capsules to choose from, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Does not make coffee hot enough
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, October 18, 2022
Thank you for choosing Nespresso, Melanie. To ensure the highest quality, our coffees are sourced from the finest terroir, and our capsules are fully recyclable. Be sure to add up to two free Recycling Bags to each order. Each bag is affixed with a pre-paid UPS label to return the capsules to our recycling plant. Even the bags are recycled! Find your favorites on our website, mobile app, by calling 800.562.1465, or visiting a Nespresso Boutique.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing and Quick
on October 17, 2022
Posted by: Apay
from Austin
[This review was collected as part of a promotion.] I am a coffee snob, and have been a hater on any of the "pod" type machines. However, the quality of the espresso that comes from this machine is excellent. The process is so simple and easy to use and helps to reduce the time of my morning routine without sacrificing the quality. The design is compact and sleek and doesn't take up a ton of room - which I love! Overall, I really recommend this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on October 17, 2022
Posted by: Dawn124
from Michigan
[This review was collected as part of a promotion.] I love this machine! I'm still learning, but have already made 2 latte's and they were both as good as the local coffee shop. It is easy to use, and I love the handy recycling bin when you open the lid. This set does not come with the milk frother, but not a big deal. Easy enough to pick one up.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good but not great
on October 17, 2022
Posted by: Ivan
from San Diego
[This review was collected as part of a promotion.] This is a good machine, the only issues I had was that the pods that you buy for it are kind of expensive. The pods are difficult to find and when you find them usually stores don't have a good selection, it's usually limited. This also needs a milk frother, you would have to buy a separate frother to make lattes and other drinks. Also you have to buy the pods there's no way you can buy your own coffee and make a fresh cup.
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Other
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on October 17, 2022
Posted by: JerryMa
[This review was collected as part of a promotion.] This is an amazing coffee maker. I like being able to offer guests coffee from my Nespresso. Most people are mesmerized by it once they see it start working. It’s nice to be able to just put a capsule in and have the machine know, by the bay code on underside, which size cup (or carafe) to make. Very easy to use, and doesn’t take up a lot of room on thr counter. Rich and creamy and delicious.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fancy coffee
on October 17, 2022
Posted by: Crystal829
from Portland, OR
[This review was collected as part of a promotion.] I usually use another kind of single pod use coffee maker. This is a huge step up from that! The Nespresso Vertuo Next machine is fancy and high tech but very user friendly. A coffeemaker that connects to your phone via Bluetooth and wifi and alerts you of its status? Yes, it’s that fancy! I’ve only tried a couple flavors but so far it makes very creamy great espressos and coffee. If you’re a plain person this will probably be too much for you, but if you want to pretend you’re a barista at your favorite coffee place, this is for you!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA