Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Exceeded all my expectations! Great little machine
on October 14, 2022
Posted by: Trix14
from Houston, TX
[This review was collected as part of a promotion.] Wow so I love this Nespresso coffee maker. I was hesitant at first because pod coffee has not impressed me in the past. It always come out watery and bland. Not with the Vertuo Next! You would never know it was from a pod. The coffee is strong and the flavors really come through. I love that it does everything from espresso to a regular cup of coffee. Super easy to adjust the platform. It even came with a nice glass mug so you can admire the crema layer.
This thing is solid! It doesn't feel cheap or plastic. It's got a sleek look to it that blends in nicely to my kitchen but adds a bit of flair to my coffee corner. The design is modern without looking silly.
Very easy to use, I love that the pods just slide into the pod holder so you can just pull the box out when full to dispose of them. They even have a recycling program! I can't wait to try out all the different varieties, Nespresso offers a wide range of roasts and flavors. Overall I am super happy and am so excited to improve my coffee game.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Technology!
on October 14, 2022
Posted by: Jenefur209
from Tucson, AZ
[This review was collected as part of a promotion.] I received The Nespresso - Vertuo Next for review. Initially I had problems getting it to work at all so I looked up any YouTube videos that I could find. I was immediately impressed when I was able find a video that explained how the Vertuo Next worked. The video was amazing it thoroughly showed and explained how the blinking lights were used to complete multiple commands. After becoming familiar with everything I love this product. I don't used it as an everyday coffee machine, instead it is my special espresso treat.
Pros: Convenient, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 14, 2022
Posted by: Bonnielou56
from Bryant Indiana
[This review was collected as part of a promotion.] I have this Vertuo Next coffee maker and really like using it. I don't use it every day..
.but on the week end it makes mornings special. It is easy to use an d I like making different flavors. I really like using it.
.but on the week end it makes mornings special. It is easy to use an d I like making different flavors. I really like using it.
Pros: Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not make enough coffee in a cup, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on October 14, 2022
Posted by: Sugar1802
[This review was collected as part of a promotion.] This coffee maker is seriously amazing! I love that it doesn't take up a lot of counter space, which is a huge plus for me. It's well made and looks nice, yet simple. I really like how you just put in the capsule and make coffee. There are so many varieties to choose from that I definitely need to stock up on! I love this coffee maker but if I had to say there was one issue with it, it would be it's a little noisy but I still highly recommend it!
Pros: Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 14, 2022
Posted by: Hbhimani786
from Glenview, IL
[This review was collected as part of a promotion.] Love this vertuo machine as it makes the best warm drinks for my early morning work commutes. So easy, so good, so convenient, so affordable! The absolute best! I don’t have to make anymore pit stops for coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
ON THE FENCE
on October 15, 2022
Posted by: Consumer Queen
from Las Vegas, NV
This is my 2nd Nespresso Vertuo Next. The first one leaked after 1 month of intermittent use. It's difficult to use when the orange descaler light keeps coming on for no reason and I've wasted more pods than I choose to mention plus they are expensive to do that. The machine is VERY NOISY like something is being drilled which takes away from a comforting cup of coffee. It's simply too LOUD. It's sleek, the coffee takes wonderful but I'm tired of wasting pods and being shaken out of my quiet time when I want a cup of joe'. That said, 5 stars for the taste of the coffee, 2 stars for the product itself. I'm going to look for a new one after I've used the rest of the pods. Really very dissatisfied especially when Nespresso acknowledges the maker is loud. Why even make a product that you know is disruptive???? Makes no sense. Sorry, just being honest.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, October 17, 2022
Thank you for your review. We understand how frustrating this can be, and we recommend descaling your Vertuo Next machine every three months to ensure that the machine is brewing your capsules effectively and without any excessive noise. If you have any additional questions, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Another Nespresso innovation
on October 15, 2022
Posted by: Indymom77
from Indianapolis, IN
[This review was collected as part of a promotion.] I love how this Nespresso Vertuo takes up so much less counter space than the older generation machines. It still brews coffee just as well as the old machines. The smaller design is easy to clean and easy to use, so much so that we use it daily.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice addition
on October 15, 2022
Posted by: DonEZ
from Ames, IA
[This review was collected as part of a promotion.] This is my third Nespresso machine and I find it a great addition to the line. Both of my previous machines are still running and making great coffee drinks in other homes. I really appreciate the focus on making the machines and the pods as environmentally friendly as possible while still providing single-serving convenience. The variety of drink sizes is great and the coffee selections are always good to great quality. The machine makes consistently good espresso drinks with impressive crema.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA