Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Delicious coffees and awesome machine!
on October 26, 2022
Posted by: Dianalyn
from White Sands, NM
[This review was collected as part of a promotion.] I'm quite impressed with the Nespresso Vertuo Next. There are a lot of neat features that are very thoughtful and convenient. The machine has a sleek, slim design so it barely takes up any space and it looks great. In my opinion I don't think it's whisper quiet yet it's definitely not noisy either and I think it emits a normal level of noise. It's simple to set up and use. Once you connect the machine to bluetooth, there's an app you can use to keep track of maintenance, get alerts, order coffee or supplies, and get assistance. The machine automatically detects the capsule size and brews accordingly. One neat feature is the removable water tank so it's easy to refill! Another cool feature is when you are ready to brew another cup, the previous capsule is automatically ejected into a bin inside the machine that is removable. You can even take the used capsules and recycle them for free. There are many coffees to choose from that include espresso, double espresso, and regular type coffees. There's also tons of flavors to choose from with different strengths and sizes. I tried several flavors including Toccanto, several espresso and double espresso flavors, as well as several coffee flavors and they all were very delicious! The coffees taste of an excellent quality, and are brewed perfectly and quickly every time. I've served several cups to my family and friends and they love it too! Since it has a slim design it was perfect to add to my coffee bar too!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my nespresso
on October 26, 2022
Posted by: Shazia
[This review was collected as part of a promotion.] I am a casual coffee drinker and love making coffee for a feel of barista. I am quite impressed with my Vertuo. It makes delicious coffee every time.
The coffee tastes great and is so easy to use. With one click of a button my coffee is ready. The size of cup it makes is just about right. It takes up very small space with its compact design.
The coffee tastes great and is so easy to use. With one click of a button my coffee is ready. The size of cup it makes is just about right. It takes up very small space with its compact design.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Life Saver!
on October 25, 2022
Posted by: Brittaney
[This review was collected as part of a promotion.] My husband and i enjoy the espresso machine. We didn’t realize how much we needed an espresso machine until now. The machine is super easy to use and the taste is great! I’m looking forward to trying new flavors.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
This is a great lottle machine
on October 25, 2022
Posted by: Angelabear1712
from New Castle, DE
[This review was collected as part of a promotion.] This Nespresso machine is compact and versatile. You can make several varieties of espresso drinks with multi size cups and it even makes a carafe of espresso. A single cup takes less than a minute to brew and the taste is rich and flavorful. I am so glad I found this machine!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on October 25, 2022
Posted by: Dene
[This review was collected as part of a promotion.] I love the convenience and quality of Nespresso. Unlike other pod coffees, these never taste like instant coffee. I'm not much of an espresso drinker, but it's growing on me too. My husband prefers espresso but doesn't drink it daily, so this machine is perfect for us. It's also got a great slender design that doesn't take up much space on the counter.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Operate
on October 25, 2022
Posted by: Delslady
from Springfield, OR
[This review was collected as part of a promotion.] I have to admit I was a little confused when I pulled this out of the box and took a look at it; there was one button on it. However, it is smart and senses the size of the pod to know how much water to use. There are 3 sizes: espresso, double espresso, and coffee; once you put it in the Nespresso does the rest. The coolest part is that when you unlock and open the lid the pod is ejected into a side compartment for easy disposal or to reuse. My husband has fallen in love with it and we got the stuff so he can reuse them and pack his coffee he normally uses into. He says it is the best cup of coffee he has had. I would highly recommend this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Fidgety product
on October 25, 2022
Posted by: Lhal6446
from Massachusetts
[This review was collected as part of a promotion.] When I got the Vertuo Next Black I was very excited because I had heard a lot of good things about the brand Vertuo. I was very surprised when I brewed my first couple of cups and they came out tasting metallic-like. I thought to myself that it must just be because of the new machine so I kept going in the taste never improved disappointed with that type of quality from such a well-known brand.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, October 26, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy coffee!
on October 24, 2022
Posted by: NikkiH
[This review was collected as part of a promotion.] The Vertuo Next is so simple to use! It's compact design fits pretty well on my small counter, which is a huge plus for me. I like the options of coffee or a shot of expresso. Never had that before, and it's pretty amazing. I'm in love with how easy this is. And quick! Perfect for those mornings where waiting for a cup to brew seems to take forever! Great machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA