Customer reviews from lg.com
LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.4
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
17
4 Stars
3
3 Stars
7
2 Stars
4
1 Star
8
Customer Reviews for LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
4
Amazing Picture
on August 4, 2025
Posted by: Nikki 75
from Memphis Tennessee, United States
Great picture and the AI features are great! I gave it a four because it didn’t have the magic remote!
Response from lg.comBy LG Digital Care Team, August 5, 2025
We’re thrilled to hear you’re loving the amazing picture quality and AI features—your appreciation means the world to us, Nikki! We totally understand how important the Magic Remote is in bringing that seamless LG experience to life, and we’re here to help make every moment with your TV feel effortless and immersive. Your feedback is invaluable, and we’re so grateful you chose LG to be part of your home entertainment. Here’s to many more stunning views ahead! 📺✨ ^Anthony
Written by a customer while visiting lg.com
Customer Rating
3
Why Do I have to spend extra for a remote?
on July 29, 2025
Posted by: CantCme
Pros: great picture.
Cons: no magic remote. I bought an LG sound bar and can not control it with TV remote supplied.
Cons: no magic remote. I bought an LG sound bar and can not control it with TV remote supplied.
Response from lg.comBy LG Digital Care Team, July 31, 2025
Thanks for sharing your thoughts about the 65UA7700PUB—your praise for its picture quality means a lot. 🌟 We’re thrilled it delivers a stunning visual experience! We hear your feedback on the remote setup, and we understand how important seamless control is for an elevated entertainment experience. While the Magic Remote isn’t bundled with every model, it’s designed to unlock intuitive control and richer compatibility across LG devices, including sound bars. That said, your insight helps us better tailor our offerings to what matters most to our LG family. If you’re ever curious about enhancing your setup or exploring remote options, our team @LGUSSupport through our social media platforms are always ready to assist. Your voice shapes the future of innovation—and we’re thankful you shared it with us. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful color; rapid screen response.
on July 22, 2025
Posted by: Anonymous
I bought a 37” LG in 2010. I have since added a fire stick for streaming programming. This TV has continued to work beautifully, while 2 different larger screen sets of other manufacturers died quickly.
Response from lg.comBy LG Digital Team, July 23, 2025
Wow, Margie! Thanks for sharing your experience with your 2010 LG TV. What an amazing run! We love hearing how your Fire stick brought fresh life to a screen that is still going strong. When you're ready to upgrade, you can count on LG for your next big screen. Private message us on social media @LGUSSupport with your contact details. Our LG product experts can help you choose the perfect replacement. They may have an exclusive discount promo code just for you. Thank you for choosing LG! ^David
Written by a customer while visiting lg.com
Customer Rating
1
Updates make it worse
on July 14, 2025
Posted by: disappointed010
Performance gets worse with each update. "Free Channels" now take forever to load.
Response from lg.comBy LG Digital Care Team, July 15, 2025
Thanks for sharing your feedback, we know it’s frustrating when updates seem to slow things down instead of improving them. We'd like to help look into this, reach us through social media @LGUSSUpport. We’ll be glad to check if there are any optimizations or resets that could help get things running smoother again! ^Jose
Written by a customer while visiting lg.com
Customer Rating
2
great picture, terrible user interface
on July 7, 2025
Posted by: jaxjohnny
from florida
Two stars only because the clarity is very good. The TV picture is great. However, the user interface running the device is terrible. It barely responds to the remote control. Instead of a button in the center of the directional arrows, there is a scroll wheel. But the scroll wheel does not do what you expect it to do, instead of moving from icon to icon, it activates a remote pointer mouse. Well the pointer mouses accuracy is horrendous. It jumps all over the screen, it clicks where you don't want it to, and doesn't click where you want it to.
My recommendation for you before buying any television is to get the remote from sales and operate the tv, not just watch the high-resolution picture on display. This tv is very difficult to navigate. And there is no place to disable this annoying feature.
Also, do not be fooled by the AI tag, this is NOT AI. The help feature they call chatbot, does not give prompts, it is merely a pre-defined set of questions and answers. Maybe they have some AI running in the background recording all you do so it can present content you are interested in, but even that is NOT AI, but simply maching learning and recording.
don't be fooled, get the remote from sales, operate the TV. Make sure you are good with how this works.
Also, the chromecast and apple air play barely work. I was finally able to use them both, but it seems to hang on to the connection after disconnection, so a second user cannot also cast via apple. The response time is slow and laggy when it finally does connect.
Written by a customer while visiting lg.com
Customer Rating
5
Great picture, price and features.
on July 6, 2025
Posted by: SAMUSER0
The picture is truly fantastic sharp and clear with colors that smack you in the face The price range I needed with the quality I wanted. Loving all the features and learning more daily.
Response from lg.comBy LG Digital Team, July 12, 2025
We love hearing how much you're enjoying your LG TV! That bold, brilliant picture and feature-packed performance were made to impress, especially at a price that fits just right. Here’s to discovering even more to love every day! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🙂 ^David #LifeisGood
Written by a customer while visiting lg.com
Customer Rating
1
on June 19, 2025
Posted by: jjjjjjjjjjjj
NO where can I find a list of the 300 channels you offer for free.
Response from lg.comBy LG Digital Team, June 21, 2025
We got you! LG Channels offers over 300 free live and on-demand channels on your LG Smart TV—no subscriptions or logins needed. You’ll find a wide variety of content, including news, sports, movies, music, lifestyle, and kids' entertainment. To view the complete list of channels, press the Home button on your LG Magic Remote and open the LG Channels app. From there, you can browse categories or access the built-in channel guide. The lineup may vary by region and is updated regularly with new content. For the latest list, visit the official LG Channels here: http://spr.ly/64284kUIw.. You can check out these tips and tricks to surf our LG Channels here: http://spr.ly/64294kUIb. It’s all designed to bring more entertainment to your screen and is free and easy to access. For more feedback or questions, private message us on social media @LGUSSupport . We're always here to help! ^David
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (8) ratings-only reviews
Overall Customer Rating
4