Customer reviews from lg.com
LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.6
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
25
4 Stars
4
3 Stars
7
2 Stars
2
1 Star
12
Customer Reviews for LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
5
Love the TV
on September 10, 2026
Posted by: Sunriseseeking
from Reno
[This review was collected as part of a promotion.] Getting up in the years and my eyes are not as good as they used to be. With my new 65" LG tv, I can read the fine-print and real detail on the screen. Many apps associated with the tv and I have yet to explore them all.
Response from lg.comBy ^Rich, LG Digital Care Team, September 15, 2026
Hello there! Thanks for sharing your note. Great hearing your new 65" LG TV is giving you the clear detail and easy viewing you were hoping for. If you ever need anything later on, @LGUSSupport is here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Picture Quality in Dark Rooms
on August 30, 2026
Posted by: 98InchesOfRegret
I’m very disappointed with the picture quality, especially in a dark room. Dark scenes look horrible with uneven backlighting, bright spots, blooming, and poor black uniformity. Adjusting the picture settings doesn’t fix it. On top of that, it doesn’t even include LG’s Magic Remote—you have to purchase one separately if you want it. It also lacks Dolby Vision and Dolby Atmos support, which is extremely disappointing for a 98-inch TV at this price. Between the poor dark-room performance and missing premium features, I would not recommend this TV for movies or home theater use.
Response from lg.comBy LG, September 4, 2026
Hello. Thank you for taking the time to share your review regarding your LG 98NU850BPUB TV. We appreciate your detailed feedback about the display performance in dark room settings and your thoughts on the included accessories and feature set. To help optimize the display output, we recommend running a Picture Test through the settings menu to evaluate the screen accuracy, and you can view additional guidance at https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659?srsltid=AfmBOopdjxvImF6cslnQqBODQ1SsrMTdhN7fP0EbEY_DOXTtbrv2VoSE. We are committed to providing you with the best viewing experience and want to support you with your settings and feature inquiries. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Written by a customer while visiting lg.com
Customer Rating
5
Affordable and high quality!
on August 25, 2026
Posted by: Haley H
[This review was collected as part of a promotion.] We absolutely love our new 65” LG YV! The size is perfect for our living room. It was easy to set up and has been working flawlessly. We’re really happy with our purchase and would definitely recommend it! What I like most about this TV is the picture quality. The 4K picture is incredibly crisp and detailed, and the colors are bright and vibrant without looking overly artificial. I especially notice the difference when watching 4K shows and movies—the details are really sharp, and faces and scenery look very clear. The screen also does a great job in our bright living room, and the picture still looks good during the day. Review submitted as part of a program that provides a purchase discount.
(click to see the video)
Response from cohley.comBy ^Rich, LG Digital Care Team, September 10, 2026
Hello there, Haley! Thanks for sharing your note. Always great hearing your 65" LG TV is giving you that crisp 4K detail, vibrant color and daytime brightness that really fits perfectly into your living room setup. If you ever need anything later on, @LGUSSupport is always available.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting cohley.com
Customer Rating
5
Upgraded our older LG for this Stunner
on August 25, 2026
Posted by: Karalyn H
[This review was collected as part of a promotion.] We loved our previous LG so much, we were actually hesitant to get a new one! I did all kinds of research and decided on this one- we were shocked at how light the tvs have gotten in 6 years, I could lift it onto our mount by myself! Not only that, the quality is unmatched; 4k really makes a difference especially when watching movies and sports.
*Review submitted as part of a program that provides a purchase discount.*
Response from cohley.comBy ^Rich, LG Digital Care Team, August 28, 2026
Hi there, Karalyn! Thanks for sharing your experience. Always great hearing your new LG is giving you that lighter build and sharp 4K upgrade you were hoping for. If you ever need anything later on, our friends at @LGUSSupport are ready to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting cohley.com
Customer Rating
1
sound quality
on August 13, 2026
Posted by: Mm2255
TV sound quality is poor no matter which mode I select
Response from lg.comBy LG, August 19, 2026
Hi. We appreciate you taking the time to share your feedback about your LG 55UA7700AUA TV. We recognize your experience with the sound performance and audio modes on your unit. To assist with audio quality, try running a Sound Test under the Sound Settings menu to verify speaker function, and you can review our audio troubleshooting guide at https://www.lg.com/us/support/help-library/poor-sound-quality-sound-test--20154712586806?srsltid=AfmBOoq5r3JaCF6aoCk4OQBNbeMlB0pxHhwFH34eVv4tylcuwqnuUl3M We want to help ensure your home entertainment setup operates perfectly and brings you complete enjoyment. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Avoid LG Brand like the plaque
on August 11, 2026
Posted by: Jamboodle
Every time I sat down to watch TV it would take several minutes to connect to the network. Other times it would clear the credentials and I would need to log in again. Now it has quit connecting completely. Only 3 months old and now I need to mess around with a warranty claim.
Response from lg.comBy LG, August 18, 2026
Hi. We appreciate you taking the time to share your review regarding your LG 55UA7700AUA TV. We recognize your experience with the network connection issues on your unit. To help restore connectivity, try performing a power cycle by unplugging the TV from the wall for 60 seconds, turning off your internet router for 30 seconds before restarting it, and ensuring your location and time settings on the TV are set correctly. For guided step-by-step troubleshooting, please visit this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-how-to-fix-internet-connection-issues--20155140875834?srsltid=AfmBOorIABBZu8U2SI5EXL5EER96Xo4CaRLqqeI-Tz2H0IeNT2MZfDVk. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful and crisp!
on August 4, 2026
Posted by: NicoleB
[This review was collected as part of a promotion.] This LG Electronics huge TV is awesome. Its 8K abilities are literally crazy. I play all the newest games on it. If you have the money and want a top of the line premium TV this is the move!
Response from lg.comBy ^Rich, LG Digital Care Team, August 8, 2026
Hey there, Nicole! Thanks for the awesome review. Always great hearing your premium TV is giving you that crisp, next‑level experience for gaming and everything else you throw at it. If you ever need anything, @LGUSSupport is always here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Perfect Upgrade for the living room
on July 29, 2026
Posted by: Melissa P
[This review was collected as part of a promotion.] We recently upgraded to the 75-inch LG 4K Nano UHD Smart TV because we wanted a bigger screen to enjoy the World Cup with our family. We love getting everyone together for the matches, so this felt like the perfect time to upgrade our living room.
The setup was surprisingly easy, you will just need another person to help you. It connected to Wi-Fi in just a few minutes, and the smart TV interface was simple to navigate right from the start. The first thing we noticed was the picture quality. The 4K display is incredibly sharp.
Another thing I really like is the design. It is clean, modern and it matches the product photos perfectly.
Overall, we’re really happy with this purchase, it’s been a fantastic upgrade. If you’re looking for a big-screen TV with excellent picture quality, easy setup, and a great smart TV experience, I’d definitely recommend this one.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, August 4, 2026
Hi, Melissa! It brings us so much joy to hear how your 75-inch LG 75NU850BPUA TV is bringing your family together for all the exciting World Cup action. We are thrilled that the sharp 4K picture, simple setup, and sleek modern design have turned your living room into the ultimate viewing spot. Thanks for sharing the love, and enjoy every single match! If you ever need anything down the road, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting cohley.com