Customer reviews from lg.com
LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
17
4 Stars
3
3 Stars
7
2 Stars
3
1 Star
8
Customer Reviews for LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
3
Great picture and sound, but foolish design
on July 18, 2026
Posted by: SB7700
While the actual tv picture and sound are excellent, the design and layout of the ports on the back of the set are horrible. As well having the mounting feet spaced so far apart that the unit will not fit on a standard 48” a/v stand or cabinet. Stupid design features. Also found the technical help a little lacking, and the non-inclusion of any type of owners manual completely unacceptable.
Written by a customer while visiting lg.com
Customer Rating
1
Screen never worked
on July 17, 2026
Posted by: Joshuapaulokulski
from Willow grove pa
[This review was collected as part of a promotion.]
Written by a customer while visiting lg.com
Customer Rating
5
LG Smart TV
on July 5, 2026
Posted by: InfoTechLover
I love LG products. I have been a fan of LG Electronics for years.The customer experience has been great as well.
Response from lg.comBy LG, July 7, 2026
Hello! Always great hearing this kind of love! Your long‑running loyalty to LG Electronics and the smooth customer experience along the way truly means a lot. When a brand keeps earning your trust year after year, that’s the kind of relationship we’re proud to be part of. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent TV
on June 24, 2026
Posted by: DarlaC
[This review was collected as part of a promotion.] I love the product, it is very functional and also looks with excellent quality I love it one hundred percent. It connects very quickly to the internet and is compatible with almost all applications, the control is very easy to use as well as the TV I just love everything it is very good I highly recommend it.
Response from lg.comBy ^Rich, LG Digital Care Team, June 27, 2026
Hi Darla! Thanks for the wonderful review. Sounds like your TV is delivering the smooth performance, quick connectivity, and easy‑to‑use experience you were hoping for — love hearing when everything just clicks. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
98 Inch Class LG 4K Nano UHD TV AI NU85 Smart TV 2026
on June 18, 2026
Posted by: RandyAlejandroL
[This review was collected as part of a promotion.] It has an updated software, its design is fine and very practical, its control is very easy anyone can use it, its performance is very good I really love it, and its durability is incalculable.
Response from lg.comBy LG, June 23, 2026
Hi, Randy! Thanks for sharing the love for your LG 98NU850BPUB! Always great hearing when the design, performance, and ease of use all come together to make a TV feel like the right choice. Glad it’s been delivering that dependable experience you’re enjoying. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Not happy
on May 31, 2026
Posted by: Bud86
from Utah
Really dislike the."magic" remote
Sound isn't v good good o
Sound isn't v good good o
Response from lg.comBy ^Rich, LG Digital Care Team, June 3, 2026
Hello there Carla! Thanks for taking a moment to share your thoughts. We appreciate the shoutout and we’ll be sure to pass your notes about the remote and sound along to our product team. If you need anything else down the road, @LGUSSupport is always here to help. #LifesGood ❤️
^Rich
^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Randomly powers on
on May 26, 2026
Posted by: Disappointed 26
from Tennessee
Our TV has been nothing but problems since we got it. It terms on randomly. It has had the motherboard replaced and still has problems. We can hear channels that we don’t have on. LG channels turn on with no one around.
Response from lg.comBy LG, June 10, 2026
Hello. Thanks for sharing what’s been going on with your LG 75UA7700AUA TV. We appreciate you walking us through the random powering‑on, unexpected audio, and the channel behavior you’ve been seeing — we want your TV to feel reliable every time you use it. When a TV turns on by itself or switches to channels unexpectedly, it can sometimes be tied to features like Quick Start+, timers, or external devices sending signals through HDMI‑CEC. Turning off Quick Start+, checking that no timers are enabled, and disconnecting external devices one at a time can help narrow down the source. Power‑cycling the TV by unplugging it for a full minute can also help reset the internal board after a repair. You can refer to this helpful link for guidance on the intermittent power issues you're encountering with your LG TV: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479
If you’d like us to take a closer look at your case or continue troubleshooting with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
If you’d like us to take a closer look at your case or continue troubleshooting with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on May 13, 2026
Posted by: Sorcha
from Durham NC
Great TV,especially for the price. Picture compares favorably to our LG OLED TV in the living room. This one is in the MBR. Easy hook up to our LG soundbar.
Response from lg.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hi there, Sorcha! Thanks for the five stars. Sounds like your new TV is holding its own beautifully and settling into the bedroom setup with ease. If you ever need a hand in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com