Customer reviews from lg.com
LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.6 out of 5
3.6
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
25
4 Stars
4
3 Stars
7
2 Stars
2
1 Star
12
Best Buy Privacy Policy
Customer Reviews for LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
5 out of 5
5
LG Smart TV
on July 5, 2026
Posted by: InfoTechLover
I love LG products. I have been a fan of LG Electronics for years.The customer experience has been great as well.
Response from lg.comBy LGJuly 7, 2026
Hello! Always great hearing this kind of love! Your long‑running loyalty to LG Electronics and the smooth customer experience along the way truly means a lot. When a brand keeps earning your trust year after year, that’s the kind of relationship we’re proud to be part of. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent TV
on June 24, 2026
Posted by: DarlaC
[This review was collected as part of a promotion.] I love the product, it is very functional and also looks with excellent quality I love it one hundred percent. It connects very quickly to the internet and is compatible with almost all applications, the control is very easy to use as well as the TV I just love everything it is very good I highly recommend it.
Response from lg.comBy ^RichLG Digital Care TeamJune 27, 2026
Hi Darla! Thanks for the wonderful review. Sounds like your TV is delivering the smooth performance, quick connectivity, and easy‑to‑use experience you were hoping for — love hearing when everything just clicks. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
98 Inch Class LG 4K Nano UHD TV AI NU85 Smart TV 2026
on June 18, 2026
Posted by: RandyAlejandroL
[This review was collected as part of a promotion.] It has an updated software, its design is fine and very practical, its control is very easy anyone can use it, its performance is very good I really love it, and its durability is incalculable.
Response from lg.comBy LGJune 23, 2026
Hi, Randy! Thanks for sharing the love for your LG 98NU850BPUB! Always great hearing when the design, performance, and ease of use all come together to make a TV feel like the right choice. Glad it’s been delivering that dependable experience you’re enjoying. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Not happy
on May 31, 2026
Posted by: Bud86
from Utah
Really dislike the."magic" remote
Sound isn't v good good o
Response from lg.comBy ^RichLG Digital Care TeamJune 3, 2026
Hello there Carla! Thanks for taking a moment to share your thoughts. We appreciate the shoutout and we’ll be sure to pass your notes about the remote and sound along to our product team. If you need anything else down the road, @LGUSSupport is always here to help. #LifesGood ❤️

^Rich
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Randomly powers on
on May 26, 2026
Posted by: Disappointed 26
from Tennessee
Our TV has been nothing but problems since we got it. It terms on randomly. It has had the motherboard replaced and still has problems. We can hear channels that we don’t have on. LG channels turn on with no one around.
Response from lg.comBy LGJune 10, 2026
Hello. Thanks for sharing what’s been going on with your LG 75UA7700AUA TV. We appreciate you walking us through the random powering‑on, unexpected audio, and the channel behavior you’ve been seeing — we want your TV to feel reliable every time you use it. When a TV turns on by itself or switches to channels unexpectedly, it can sometimes be tied to features like Quick Start+, timers, or external devices sending signals through HDMI‑CEC. Turning off Quick Start+, checking that no timers are enabled, and disconnecting external devices one at a time can help narrow down the source. Power‑cycling the TV by unplugging it for a full minute can also help reset the internal board after a repair. You can refer to this helpful link for guidance on the intermittent power issues you're encountering with your LG TV: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479

If you’d like us to take a closer look at your case or continue troubleshooting with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great TV
on May 13, 2026
Posted by: Sorcha
from Durham NC
Great TV,especially for the price. Picture compares favorably to our LG OLED TV in the living room. This one is in the MBR. Easy hook up to our LG soundbar.
Response from lg.comBy ^RichLG Digital Care TeamMay 15, 2026
Hi there, Sorcha! Thanks for the five stars. Sounds like your new TV is holding its own beautifully and settling into the bedroom setup with ease. If you ever need a hand in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great dependable tv.
on March 25, 2026
Posted by: Magnum QI
This is our third LG TV purchase this year and we’re very happy with both 65” and the 55”. When it is back in stock, we’ll order a 27” for the kitchen. They are easy to navigate and work very well.
Response from lg.comBy LGMarch 26, 2026
Hello! We’re excited to hear how much you’re enjoying your LG TVs. Picking up the 65" and 55" in the same year is quite the upgrade streak, and it’s great knowing they’ve been easy to navigate and performing just the way you hoped. We love that you’re already planning to add the 27" to your kitchen lineup once it’s back in stock — sounds like an LG home in the making! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Good value for the money!
on March 24, 2026
Posted by: catinhotlanta
I'm using this TV as a computer monitor, in an adjusted vivid mode and it's fantastic. I also have a 77" G5 for TV viewing. This would make a good bedroom TV but it's not intended, at least to me, to be your everyday TV. Once you realize its limitations, it works just fine.
Response from lg.comBy LGMarch 25, 2026
Hello! We appreciate your 5‑star shoutout for your LG TV—great value and great performance make an awesome combo, and we’re glad it’s hitting the mark for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
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