Customer reviews from lg.com
LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.6
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
25
4 Stars
4
3 Stars
7
2 Stars
2
1 Star
12
Customer Reviews for LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
5
New favorite spot in our house with a tv
on July 29, 2026
Posted by: Shelby P
[This review was collected as part of a promotion.] We picked up this LG TV for our basement, which is still a work in progress, and it’s already made the space feel so much more finished. The picture quality really stood out right away — colors look nice and detailed, and it’s noticeably sharper than whay I was excepting. Setup was simple and didn’t take long at all, even for someone who isn’t super techy. I also love how slim the design is; it looks great on a stand (our floor currently) and I know on the wall when we mount it, it won’t feel bulky at all. We are going use it daily which I am so excited for.
Would recommend it to anyone looking to upgrade a room without wanting to overspend.
Review submitted as part of a program that provides a purchase discount.
Would recommend it to anyone looking to upgrade a room without wanting to overspend.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, August 4, 2026
Hi, Shelby! It is so exciting to hear that your LG TV is helping transform your basement project into a polished, cozy space. We are thrilled that the crisp display quality, ultra-slim profile, and hassle-free setup are already making such a great impression for your upcoming daily viewing sessions. Should you ever need assistance or have questions down the line, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting cohley.com
Customer Rating
4
Love
on July 29, 2026
Posted by: Lauren K
[This review was collected as part of a promotion.] LG is definitely my favorite tech/home appliance brand out of the many i have tried. However, I am dropping one star on this tv because 75% of the time when I turn it on, it will say no network connection. There is no issue with my wifi and the router is near the TV. Sometimes you have to disconnect and reconnect to the wifi or turn the TV on and off or just wait a few minutes. Other than that I love my lg tv. Do wish it didnt have AI.
Response from cohley.comBy LG, August 4, 2026
Hello, Lauren! We are truly honored to be your top pick for home tech, and we appreciate you giving your LG 65NU850BPUA TV so much love. We hear your thoughts on the Wi-Fi connection upon startup as well as the smart features, and we will certainly pass your feedback along to our product team so we can keep improving. If you ever require additional help or have questions moving forward, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting cohley.com
Customer Rating
5
Love it
on July 24, 2026
Posted by: Lololol
from WA
[This review was collected as part of a promotion.] I like the screen quality of this TV and love the brand. It does take time to reconnect to the wifi everytime you turn it on, which ive never had happen with a TV before. Review submitted as part of a program that provides a purchase discount
Response from lg.comBy ^Rich, LG Digital Care Team, July 28, 2026
Hi there! Thanks for the review. Always great hearing you’re enjoying the picture quality, and we appreciate you mentioning the Wi‑Fi reconnecting. We’ll make sure your note gets shared with our product team. If you ever need help with anything, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
4
Decent TV
on July 20, 2026
Posted by: AnaisA
[This review was collected as part of a promotion.] I bought this TV mainly because of the huge screen and that's definitely it‘s biggest selling point. The picture quality is decent but honestly it looks pretty similar to most other 4K TVs I've seen
Response from lg.comBy LG, July 22, 2026
Hello! Thank you for leaving a review about your LG 98NU850BPUB TV! That massive screen is definitely a showstopper designed to bring the cinematic experience right into your home. We appreciate your feedback regarding the picture quality and will be sure to share your insights directly with our product team. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on July 20, 2026
Posted by: Leticia K
[This review was collected as part of a promotion.] I recently upgraded to this 65-inch TV, and it’s been a great addition to our living room. The picture is sharp, the colors are vibrant, and the different picture modes make a noticeable difference whether I’m watching movies, sports, or playing games. I also really like the built-in LG Channels because there are so many free channels to choose from. One feature that surprised me is the AI Chatbot—it makes it easy to troubleshoot or find settings without having to search online. With the World Cup going on, this TV has been perfect for watching soccer. The picture stays clear during fast plays, and the motion is smooth, making every match even more enjoyable. Overall, I’m very happy with it and would definitely recommend it.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, July 22, 2026
Hi, Leticia! Thank you for sharing your awesome feedback about your LG 65NU850BPUA TV! We are thrilled to hear how much you are enjoying the sharp picture, vibrant colors, and seamless motion while catching all the World Cup soccer matches in your living room. It is fantastic to know that the built-in LG Channels and AI Chatbot feature are adding so much convenience and value to your viewing experience. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting cohley.com
Customer Rating
3
Great picture and sound, but foolish design
on July 18, 2026
Posted by: SB7700
While the actual tv picture and sound are excellent, the design and layout of the ports on the back of the set are horrible. As well having the mounting feet spaced so far apart that the unit will not fit on a standard 48” a/v stand or cabinet. Stupid design features. Also found the technical help a little lacking, and the non-inclusion of any type of owners manual completely unacceptable.
Response from lg.comBy LG, July 22, 2026
Hello, Steve. We appreciate you sharing your thoughts regarding your LG 65UA7700PUB TV. We are pleased to hear that you enjoy the picture and sound quality of your set, and we recognize your feedback with the port layout, stand placement, and documentation for your unit. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Screen never worked
on July 17, 2026
Posted by: Joshuapaulokulski
from Willow grove pa
[This review was collected as part of a promotion.]
Response from lg.comBy LG, July 21, 2026
Hello, Joshua. We appreciate you sharing your review regarding your LG 86UA7700PUA TV. We recognize your experience with the screen display not functioning upon setup. To help troubleshoot a blank display, perform a hard reset by unplugging the TV power cord for 60 seconds, press and hold the power button on the TV for 5 seconds while unplugged, and then reconnect the power cord securely to a known working outlet. For further guidance on resolving power and display issues, please visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944?srsltid=AfmBOorjDZiH_PlUlP0_6r5n1STia2j94FkRuQkutJTwGfu4HB1JUQGw. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Just Buy It!!!
on July 11, 2026
Posted by: AishlinnB
[This review was collected as part of a promotion.] OMGGGGG WE LOOVE THIS TV! The screen is so crystal clear and works so well with our apple TV. It is super thin which is a plus when plugging things into the back!
Response from lg.comBy LG, September 10, 2026
Hi! We’re thrilled to hear how much you're loving your LG TV. Knowing that crystal-clear display and sleek design are giving your setup such a major upgrade makes our day. If you ever need help or have questions, feel free to reach out to @LGUSSupport anytime. ^James
Written by a customer while visiting lg.com