Customer reviews from lg.com
LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.4
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
17
4 Stars
3
3 Stars
7
2 Stars
4
1 Star
8
Customer Reviews for LG - 98 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
2
Poor set up information.
on May 11, 2026
Posted by: KathyKF
We bought this LG television because we had other LG products. Unfortunately, we found the TV impossible to set up. The instructions were hard to understand and there weren’t even very basic instructions included. It was so frustrating that we returned the TV and are now trying to decide on a different brand instead.
Response from lg.comBy LG, May 20, 2026
Hello, Kathy. We appreciate you sharing your experience with your LG 50UA7700AUA, and we always want setup to feel smooth and straightforward from the moment you unbox the TV. Our TVs include an on‑screen guided setup, and many customers find that walking through the steps in our Getting Started guide makes the process much clearer. You can review it here: https://www.lg.com/us/support/tvs/getting-started If you’d like us to walk through the setup process with you or review anything further for future reference, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Written by a customer while visiting lg.com
Customer Rating
4
Good color
on May 5, 2026
Posted by: Mema 7
The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.
Response from lg.comBy LG, May 7, 2026
Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great dependable tv.
on March 25, 2026
Posted by: Magnum QI
This is our third LG TV purchase this year and we’re very happy with both 65” and the 55”. When it is back in stock, we’ll order a 27” for the kitchen. They are easy to navigate and work very well.
Response from lg.comBy LG, March 26, 2026
Hello! We’re excited to hear how much you’re enjoying your LG TVs. Picking up the 65" and 55" in the same year is quite the upgrade streak, and it’s great knowing they’ve been easy to navigate and performing just the way you hoped. We love that you’re already planning to add the 27" to your kitchen lineup once it’s back in stock — sounds like an LG home in the making! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good value for the money!
on March 24, 2026
Posted by: catinhotlanta
I'm using this TV as a computer monitor, in an adjusted vivid mode and it's fantastic. I also have a 77" G5 for TV viewing. This would make a good bedroom TV but it's not intended, at least to me, to be your everyday TV. Once you realize its limitations, it works just fine.
Response from lg.comBy LG, March 25, 2026
Hello! We appreciate your 5‑star shoutout for your LG TV—great value and great performance make an awesome combo, and we’re glad it’s hitting the mark for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great for Playstation 4pro and Playstation 5pro
on March 8, 2026
Posted by: Jayt70
Love this tv. Got for my PS4PRO and PS5pro. Lg put Game Optimizer in it it has great gaming i Love thev features.HDR10PRO Looks amazing. My 1st time utilizing HDR and what a different it makes
Response from lg.comBy LG, March 8, 2026
Hi, Jay! We’re thrilled to hear how much you’re enjoying your LG TV, especially with your PS4 Pro and PS5 Pro. Gaming really shines when features like LG Game Optimizer and HDR10 Pro come together, and it’s great knowing you’re seeing that difference firsthand! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
86 in TV
on March 1, 2026
Posted by: JimmyLV66
from LA
Easy set up and user friendly and sharp resolution and very good audio
Response from lg.comBy LG, March 2, 2026
Hello, Jimmy! We appreciate you sharing your experience with your LG TV, and it’s great to hear how much you’re enjoying the easy setup, user‑friendly interface, sharp resolution, and strong audio. Those are exactly the kinds of features we aim to deliver, and it’s wonderful knowing they’re standing out for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Value Driven
on February 13, 2026
Posted by: Crab69
from Central Florida
Nice picture with lots of viewing options! This is a good value, especially when on sale! The bells and whistles are many and the thin geometry makes it an attractive wall mount. Processor is a bit slow and LG+ Gallery functionality is not as expected due to it lacking an active auto brightness sensor to adjust brightness to changing room lighting conditions automatically. All around good value driven 4K UHD TV!
Response from lg.comBy LG, February 16, 2026
Hello. Thanks for sharing your experience with your LG TV. It’s great to hear you’re enjoying the picture quality, viewing options, and the slim design—those are definitely standout strengths of this model. Your notes about the processor speed and the LG+ Gallery brightness behavior give helpful insight into how the TV is performing in your space, and feedback like this is valuable for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG TV features and performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV features and settings: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545 ^James
Written by a customer while visiting lg.com
Customer Rating
2
Give directions in English words!
on January 9, 2026
Posted by: 55 inch UHD UA77
Smart tv, but DUMB directions: Papers in English for privacy, safety and promo products, but directions, even using QR code for PDF have NO WORDS! Maybe that works for some people, but it is NOT easy. For instance, for 43" setup screws are shown as different, certainly no washers. After 45 minutes trying to remove washers, just used them and seems stable. But 2 remotes? I only got one and don't know if the 2nd is optional (dotted lines) but how will I change channels? LAME. It'd cost practically nothing to make this a used friendly set up.
Response from lg.comBy LG, January 11, 2026
Hello. Thank you for sharing your experience with your LG TV. We appreciate you taking the time to describe what happened during setup, especially the difficulty with the word‑free instructions, the confusion around the screws and washers for the 43" model, and the uncertainty about the second remote shown in the guide. Your feedback about how the setup materials could be more user‑friendly is important for us to review so we can look more closely into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this setup‑instruction and remote‑inclusion issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering:
https://www.lg.com/us/support/help-library/lg-tv-how-to-use-lg-channels--20150552982846 ^James
https://www.lg.com/us/support/help-library/lg-tv-how-to-use-lg-channels--20150552982846 ^James
Written by a customer while visiting lg.com