Customer Reviews for LG - 55 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
1
Randomly powers on
on May 26, 2026
Posted by: Disappointed 26
from Tennessee
Our TV has been nothing but problems since we got it. It terms on randomly. It has had the motherboard replaced and still has problems. We can hear channels that we don’t have on. LG channels turn on with no one around.
Response from lg.comBy LG, June 10, 2026
Hello. Thanks for sharing what’s been going on with your LG 75UA7700AUA TV. We appreciate you walking us through the random powering‑on, unexpected audio, and the channel behavior you’ve been seeing — we want your TV to feel reliable every time you use it. When a TV turns on by itself or switches to channels unexpectedly, it can sometimes be tied to features like Quick Start+, timers, or external devices sending signals through HDMI‑CEC. Turning off Quick Start+, checking that no timers are enabled, and disconnecting external devices one at a time can help narrow down the source. Power‑cycling the TV by unplugging it for a full minute can also help reset the internal board after a repair. You can refer to this helpful link for guidance on the intermittent power issues you're encountering with your LG TV: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479
If you’d like us to take a closer look at your case or continue troubleshooting with you, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James