Customer reviews from lg.com
LG - 55 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Average customer rating
3.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
14
4 Stars
3
3 Stars
6
2 Stars
3
1 Star
7
Customer Reviews for LG - 55 Class NU85 Series LED Nano 4K UHD Smart webOS TV (2026)
Customer Rating
5
Great dependable tv.
on March 25, 2026
Posted by: Magnum QI
This is our third LG TV purchase this year and we’re very happy with both 65” and the 55”. When it is back in stock, we’ll order a 27” for the kitchen. They are easy to navigate and work very well.
Response from lg.comBy LG, March 26, 2026
Hello! We’re excited to hear how much you’re enjoying your LG TVs. Picking up the 65" and 55" in the same year is quite the upgrade streak, and it’s great knowing they’ve been easy to navigate and performing just the way you hoped. We love that you’re already planning to add the 27" to your kitchen lineup once it’s back in stock — sounds like an LG home in the making! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
86 in TV
on March 1, 2026
Posted by: JimmyLV66
from LA
Easy set up and user friendly and sharp resolution and very good audio
Response from lg.comBy LG, March 2, 2026
Hello, Jimmy! We appreciate you sharing your experience with your LG TV, and it’s great to hear how much you’re enjoying the easy setup, user‑friendly interface, sharp resolution, and strong audio. Those are exactly the kinds of features we aim to deliver, and it’s wonderful knowing they’re standing out for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great for Playstation 4pro and Playstation 5pro
on March 8, 2026
Posted by: Jayt70
Love this tv. Got for my PS4PRO and PS5pro. Lg put Game Optimizer in it it has great gaming i Love thev features.HDR10PRO Looks amazing. My 1st time utilizing HDR and what a different it makes
Response from lg.comBy LG, March 8, 2026
Hi, Jay! We’re thrilled to hear how much you’re enjoying your LG TV, especially with your PS4 Pro and PS5 Pro. Gaming really shines when features like LG Game Optimizer and HDR10 Pro come together, and it’s great knowing you’re seeing that difference firsthand! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Very nice picture. Very nice price
on November 26, 2025
Posted by: Steven Bx
from Indiana
[This review was collected as part of a promotion.] Best for the price compared to Samsung Visio etc etc. very nice picture Period. If you have to have the best then add $1000 to the price
Response from lg.comBy ^Rich, LG Digital Care Team, February 6, 2026
Hi Steven, thank you for taking a moment to share your thoughts on the 65 Inch Class LG UHD AI UA77 4K Smart TV 2025, model 65UA7700PUB. We appreciate hearing how much you’re enjoying the picture quality and overall value.
This series is built to deliver sharp 4K clarity with AI‑powered enhancements, and it’s great to know it stands out among other brands for you. We’re glad it’s meeting your expectations so well.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
^Rich
#LifesGood ❤️
This series is built to deliver sharp 4K clarity with AI‑powered enhancements, and it’s great to know it stands out among other brands for you. We’re glad it’s meeting your expectations so well.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
4
Amazing Picture
on August 4, 2025
Posted by: Nikki 75
from Memphis Tennessee, United States
Great picture and the AI features are great! I gave it a four because it didn’t have the magic remote!
Response from lg.comBy LG Digital Care Team, August 5, 2025
We’re thrilled to hear you’re loving the amazing picture quality and AI features—your appreciation means the world to us, Nikki! We totally understand how important the Magic Remote is in bringing that seamless LG experience to life, and we’re here to help make every moment with your TV feel effortless and immersive. Your feedback is invaluable, and we’re so grateful you chose LG to be part of your home entertainment. Here’s to many more stunning views ahead! 📺✨ ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Updates make it worse
on July 14, 2025
Posted by: disappointed010
Performance gets worse with each update. "Free Channels" now take forever to load.
Response from lg.comBy LG Digital Care Team, July 15, 2025
Thanks for sharing your feedback, we know it’s frustrating when updates seem to slow things down instead of improving them. We'd like to help look into this, reach us through social media @LGUSSUpport. We’ll be glad to check if there are any optimizations or resets that could help get things running smoother again! ^Jose
Written by a customer while visiting lg.com
Customer Rating
3
Great picture
on October 10, 2025
Posted by: Anonymous1974
I was hesitant to but an LG TV, but glad I did love the picture quality I game a lot on PS5 and the graphics are great.
My only reason for giving it 3 🌟 rating is everything I read about this TV is in order to really enjoy it's full potential is you need a special (magic) remote in which this TV does not come with.
Response from lg.comBy LG, October 13, 2025
To help us look into the specifics of your TV model and advise on the compatible Magic Remote options, please send us your TV's model and serial numbers to lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. We look forward to receiving your email! ^James.
Written by a customer while visiting lg.com
Customer Rating
3
Why Do I have to spend extra for a remote?
on July 29, 2025
Posted by: CantCme
Pros: great picture.
Cons: no magic remote. I bought an LG sound bar and can not control it with TV remote supplied.
Cons: no magic remote. I bought an LG sound bar and can not control it with TV remote supplied.
Response from lg.comBy LG Digital Care Team, July 31, 2025
Thanks for sharing your thoughts about the 65UA7700PUB—your praise for its picture quality means a lot. 🌟 We’re thrilled it delivers a stunning visual experience! We hear your feedback on the remote setup, and we understand how important seamless control is for an elevated entertainment experience. While the Magic Remote isn’t bundled with every model, it’s designed to unlock intuitive control and richer compatibility across LG devices, including sound bars. That said, your insight helps us better tailor our offerings to what matters most to our LG family. If you’re ever curious about enhancing your setup or exploring remote options, our team @LGUSSupport through our social media platforms are always ready to assist. Your voice shapes the future of innovation—and we’re thankful you shared it with us. ^Anthony
Written by a customer while visiting lg.com